Table of Contents
Module 10 Answers and review - Reference Excellence
Module 10 answers
Suggested answers for Module 10 exercises - Discuss the questions and your answers with your supervisor, trainer or colleagues.
Questions and resources
Check your collection development policy. What kind of reference materials are collected for children? Does your library collect textbooks?
Check your website and Intranet in case you have one. It may also still be available in print, check your catalogue. You may need to talk with your Collection's staff.
Readers' advisory
Read two to three titles from your junior collection and discuss them with your children's staff.
Expand your reading choices to genres you have not read before. If you are not sure where to start ask the Children's staff for possible suggestions.
You could discuss what interested you about the title. Would you suggest this title to others? What is the age suitability of the title? Are there similar titles you could suggest?
Things to consider
- Check what resources your library has to help parents of young children and babies.
- Are there subject headings in your catalogue?
- Are there lists available?
- What resources are easy to find to assist this group of patrons?
Module 10 review
What have you learned?
- Don't hesitate to assist children.
- Be welcoming and approachable.
- Develop your knowledge of the children's collections.
Evaluation
What to do when you finish the module…
When you have completed the exercises for this module, you may want to talk to your supervisor, trainer or colleagues about them.
Please fill out and submit the evaluation form
Other modules for Reference Excellence
Reference Excellence - self paced reference and information services training
Module 1 Overview of the reference process
Module 2 Reference interview skills and question types
Module 3 People skills, reference behaviours
Module 6 Ethics and legislation