NSW public library wiki

Module 13

This list is taken from Recommended technology proficiencies for Colorado Public Computer Center staff, partners, and volunteers. A very big thanks to the State Library of Colorado for these.

Basic Computer Skills

• Turn on & shut down the computer
• Turn the monitor on and off
• Know basic parts of the computer: monitor, CPU, mouse, keyboard, CD drive, USB port, printer
• Use the mouse: left-click, right-click, drag and drop
• Know how to use the keyboard

Windows Operating System

• Start a program from the Start menu
• Manage computer settings from the Control Panel
• Exit a program
• Save files
• Change file name or location using Save As
• Minimize and maximize a window
• Scroll within a document
• Manage multiple windows using the taskbar
• Use menus and toolbars
• Use the Help feature in programs
• Find and open files by browsing from within a program
• Find file icons and open them
• Drag files to a new location
• Copy files and paste them into a new location
• Understand the difference between files and folders
• Make a new folder
• Delete a file or a folder
• Empty the recycle bin and restore files from the recycle bin
• Use Ctrl-Alt-Delete and the Task Manager to end non-responsive programs
• Tab between fields
• Respond to dialog boxes

Troubleshooting

• Check the various connections in the back of the computer
• Reboot the computer
• Use Ctrl-Alt-Delete and the Task Manager to end non-responsive programs

Printers and printing

• Turn the printer on and off
• Load paper
• Clear a paper jam
• Replace toner
• Use print preview
• Switch between portrait and landscape printing
• Print specific pages or selections
• Print multiple copies

External storage devices

• Know the difference between floppy discs, CDs, and flash drives
• Insert floppy discs, CDs, and flash drives and access the files they contain
• Copy files to external storage devices
• ”Burn” or copy to a CD

File management

• Understand the differences between files and folders
• Copy and paste, drag and drop within files and whole files/folders
• Navigate in the file structure to open, save, or delete files or folders
• Empty and or recover files from recycle bin
• Understand file extensions (.docx, .xls., .pptx)
• Create files and folders
• Move files between folders or drives
• Copy files between folders, to flash drive or other external storage device
• Delete files and folders
• Back up files – to a website, a USB device, to CD, to a network drive
• Open and save a file
• Rename a file or folder
• Create a shortcut to a file, a folder, or program

Word processing

• Insert, edit text
• Change font and font size
• Align text: left, right, center
• Bold, italic, underlined text
• Change line spacing
• Change margins
• Cut, copy and paste
• Use spell check
• Copy text from web into Word and clean it up
• Use Print Preview & print selection
• Understand different word processing file types (i.e. .doc, .docx, .pdf)

Internet and web browsers

• Understand what a web browser does
• Understand what a URL or web address is
• Understand the difference between a search box and the address bar
• Find and open Internet Explorer, Firefox, Chrome
• Type in a web address
• Navigate using links
• Use Back, Forward, Home buttons
• View the browsing history
• Delete history and temporary files
• Fill out an online form
• Add, delete and organize bookmarks or favorites
• Use a search engine
• Print all or part of a web page
• Use the Find command
• Change the text size
• Download a file from the Internet

Email

• Access webmail by typing in web address
• Log into account
• Read, archive, and delete messages
• Send messages to one recipient or to multiple recipients
• Reply to and forward messages
• Print messages
• Open & download attachments
• Send attachments
• Understand basic email etiquette

Electronic reading devices

• Downloading ebook content
• Connecting device and transferring content
• Understand ebook file types and compatible devices

Digital camera and images

• Taking digital pictures
• Connecting camera and transferring photos to computer
• Uploading photos to email, photo sharing websites, Facebook, etc
• Managing and organizing photos on computer
• Editing photos in photo editing software, i.e. Picasa, Microsoft Photo Manager

Social networking

• Familiar with social networking tools
• Understand privacy issues
• Edit options and settings
• Upload content such as photos and videos

Digital music

• Download music
• Understand file types (wma, mp3)
• Manage and organize music
• Understand file sharing and copyright infringement issues