NSW public library wiki

This is an old revision of the document!

---

Reference excellence - self paced reference and information services training

About Reference Excellence

About the 2022 - 2023 state wide Reference Excellence training

Link to book for online Reference Excellence training This contains the links so that you can book for the modules you wish to participate in

Module 1 Overview of the reference process

Module 2 Reference interview skills and question types

Module 3 People skills, reference behaviours

Module 4 Search strategies

Module 5 Reference resources

Module 6 Ethics and legislation

Module 7 Roving reference

Module 8 Local studies

Module 9 Family history

Module 10 Children

Module 11 Young adults

Module 12 Corporate library services

Module 13 Technology reference services