Table of Contents
State wide sessions for Reference excellence training
Reference Excellence is self paced reference and information services training. It can be used as refresher training. It is designed to help public library staff provide excellent reference and information service training without individual libraries having to develop their own training. It is on the NSW public library wiki. During 2022 and 2023 we will be providing online discussion sessions about each of these modules.
You can participate in this training at any time, however, if you would like to work through this with public library staff across NSW, we have a plan for you. It involves:
- 14 one-hour sessions over two years
- You can participate in one or as many as you like
- Zoom bookings via a page on the wiki
- It will be on the last Wednesday of each month 2.00 – 3.00
- Each of the sessions will discuss the key points from each module, and any questions/comments people have
* If people are participating in the ALIA CPD scheme each hour can be counted as 1.00 CPD hour
The first session provides an introduction, so come along to that session to find out more about reference excellence and how your library may want to participate.
Staff from Public Library Services will lead the discussions.
Before each of the sessions, except the first one, you need to work through the listed module so you can discuss what you have learned and the exercises with Public Library Services staff and other NSW public library participants. These sessions will not be recorded.
There is already a survey for each module of Reference excellence. We will add a short survey for the online sessions as well.
2022
30 March 2022
Preview session – Introduction to reference excellence and getting started
- Ita Hanssens, Michelle Head and Judy Atkinson contributed to revising the Reference excellence wiki. They talked about the benefits of this training. You can watch the video below. Note this is the only session which will be recorded.
29 March 2023 Session 10
26 April 2023 Session 11
Module 11 Young adults
In this module you will learn:
- How to provide reference services for young adults aged from 12 to 24. You can use many of your existing skills in providing a reference service, but there are a few special considerations to keep in mind.
Please use this link to book for this session
31 May 2023 Session 12
Module 12 Corporate library services
In this module you will:
- Develop your understanding of the nature of corporate library services in local government and to develop the knowledge and skills you will need in order to answer reference questions from a specific group of patrons, council staff and elected councillors.
Please use this link to book for this session
28 June 2023 Session 13
Module 13 Technology reference services
In this module you will learn:
- Information to assist you in providing Technology reference services.
Please use this link to book for this session