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Table of Contents
Module 10 Answers and Review Reference Excellence
Module 10 answers
Suggested answers for module 10 exercises
Discuss the questions with your supervisor, trainer or colleagues.
Questions and resources
Check your collection development policy. What kind of materials which relate to reference are collected for children? Does your library collect textbooks?
Check your website and Intranet in case you have one. It may also still be available in print, check your catalogue. You may need to talk with your Collection's staff.
Readers advisory
Read two to three titles from your junior collection and discuss them with your children's staff.
Experience reading out of your comfort zone. If you are not sure where to start ask the Children's staff for possible suggestions.
You could discuss what interested you about the title. Would you suggest this title to others? What is the age suitability of the title? Are there similar titles you could suggest?
Other factors
Check what resources your library has to help parents of young children and babies. Are there subject headings in your catalogue, are there lists? What easy to find resources are available to assist this client group?
Module 10 review
What have you learned?
- Don't be afraid of assisting children.
- Present a welcoming and approachable persona.
- An awareness of children's collections
- To establish a great working relationship with the Children's staff.
Please fill out and submit the evaluation form
Other modules for Reference excellence
Reference excellence - self paced reference and information services training
Module 1 Overview of the reference process ref-ex
Module 2 Reference interview skills and question types ref-ex
Module 3 People skills, reference behaviours ref-ex
Module 4 Search strategies ref-ex
Module 5 Reference resources ref-ex
Module 6 Ethics and legislation ref-ex
Module 7 Roving reference ref-ex
Module 9 Family history ref-ex