Working Group on Multicultural Services (NSW) 10am, Thursday 17th May 2018 Blacktown Library Minutes
Apologies: Nada Antoun (Parramatta), Kaye Johnson (Sutherland), Stephanie Lee (Rockdale), Wendy Gindi (Canterbury-Bankstown), Sujatha Thadakamalla (Fairfield), Wendy Ford (Northern Beaches), Vivien Chung (Willoughby), Sarah Wilde (Canada Bay), Sharlene Louey (City of Sydney)
Confirmation of previous minutes
The previous minutes were accepted unchanged by Vanessa Maino and seconded by Joelmon Zungar
Business arising from previous minutes Update on unclassified DVDs (Oriana) Oriana reported that this matter is still on track and should be finalised by July this year.
Bulk Loans (Oriana) Libraries to report to Oriana if they have not received their bulk loans from January. There was nothing further to report.
Agenda Items
Tech Savvy Seniors – Update Telstra has extended funding for this program for a further 12 months. Library applications will open in June.
Telstra and FACs funded an evaluation report on the CALD program, which found that the program was successful in improving digital literacy levels of participants as well as their health and wellbeing, independence, confidence and social connectedness. The report will be available to circulate soon.
Edwina Duffy – edwina.duffy@sl.nsw.gov.au requested feedback from the group on the following: This year TSS trialled a combined Introduction to cybersafety and online baking session in Mandarin, Cantonese and Korean. In 2018/19 they would like to offer them as two separate sessions, and in other languages. Is there demand for these sessions in other languages at their libraries? They are also considering combining the Introduction to computer session with the Introduction to internet session or should they phase out the Introduction to computer sessions and just do Introduction to tablets and smartphones?
TSS would like to introduce a new module, Introduction to smartphones in all languages – any comments please forward them to Edwina as soon as possible.
Please email Edwina to provide feedback that will help our planning for next year.
Bulk Loans Acting Coordinator The Acting Coordinator of Multicultural Bulk Loans, Kieran Harland will be requesting circulation figures for the LOTE books loaned to library clients during the financial year 2017-18
Starting Monday the 21st of May the State Library will not be providing a paper list of titles loaned this information will be emailed to libraries in excel format.
There are currently many titles overdue on loan and thus there is a backlog of orders. Libraries are reminded to return loans as soon as possible.
Multicultural Banners Libraries are encouraged to purchase the new roll up banner “Books in your language” The cost per banner is $110.00 including GST. Please email Oriana if you wish to purchase a banner for your library.
Multicultural Health Oriana reminded the group that Multicultural Health Communication Service (MHCS) is a unique site that allows users to download over 500 publications and search in 65 languages publishes for resources aimed at CALD communities. There is a large range of information available and it is searchable by language or topic.
Information Exchange
Parramatta Library is running a variety of information session such as solicitor talks on wills etc in Mandarin, Raising children- a talk in Mandarin on 3 generations of raising children citizenship classes and job seeking classes. Pauline also suggested that libraries should send their LOTE collection statistics to Oriana so the State Library can update the community language statistics ACTION: Oriana will email libraries requesting this information
Wollongong Library is currently reviewing the CALD programs they are running in the library. In addition the are starting an Oral History Project titled Illawarra Stories. The aim of the project is to engage with the local indigenous community and record their stories.
Ryde Library Library Information Week – History of Eastwood
Blacktown Library Recently the library hosted the U.N International Mother’s Day event. This was well attended by the community. The Library also celebrated Multicultural March An art exhibition by a local Chinese artist was held.
Marrickville Library Held wellbeing talks in community languages and IELTS intensive workshops. They also invited the NSW Fire Brigade to give a talk on fire safety.
Other Business
Benchmarks – Oriana discussed the benchmark document Benchmarking: NSW public library services to multicultural communities. This document can be found on the State Libraries website
Action Oriana to email the document to Library Managers
Oral History Diversity There is a gap in local and oral history in relation to CALD community groups. There needs to be done to support this area.
Next Meeting The next meeting will be held at Wollongong Library