Minutes of the Working Group on Multicultural Services Quarterly Meeting held on Thursday 17th February 2011 at Canterbury Library
Present Wendy Ford Manly Library Bimlesh Mudaliar Dept. Of Corrective Services Oriana Acevedo SLNSW Lenae Wilson SLNSW Jana Longauer SLNSW Vivien Chung Willoughby Library Victoria Keane Hurstville Library Joelmon Zungar Blacktown Library Kaye Johnson Sutherland Library Janelle Anderson Kogarah Library Jann Debenham Bankstown Library Pauline Chan Parramatta Library Danju Wong City of Sydney Library Kemal Serdar Auburn Library Kathy Yang Marrickville Library Wendy Gindi Canterbury Library Christine Judd Newcastle Region Library Dimitri Symeonidis Marrickville Library Anne Hall Fairfield Library Shauna Miller SLNSW
Apologies Vicki Smith Manly Library Roman Liverpool Library Wanda Botany Bay Library Noel Willis Fairfield Katherine Zhu Randwick Library Kasia Malicka Burwood Library Jo Lloyd Hornsby Library
Welcome Michelle Mashman, Library Manager of Canterbury Library welcomed everyone to the library
Minutes of Previous meeting The minutes were accepted by Shauna Miller and seconded by Kemal Serdar
Matters Arising
Islamic art exhibition Anne Hall asked for ideas for who we could approach for sponsorship money to hold exhibition
Cultural Banners Need to distribute final cultural banners from SLNSW
Multilingual Glossary Survey A good response, some items will be removed, Jann will send report to the multicultural elist, put on agenda for May meeting.
Wavesound Pty Ltd – Andrew Pentecost
Andrew Pentecost from Wavesound came and introduced their products and services. Wavesound is based in Alexandria and supply large print and audio books under the Clipper brand. Standing Orders for Audio books, Kids and LP can be set up. With a SO you can choose how many titles per month you receive, the discount is 15%, end processing thrown in free as are the MARC records and delivery. Wavesound offer a 5 year replacement guarantee on CD’s A series of books for emergent reads, CD’s with books, are also available at a cost of $53.00 per title and a discount if you purchase all on the catalogue. Clipper DL is subscription based downloadable audio books, it allows a library’s members to join up and download unabridged audio books, and library users will need to join up in house. The subscription comprises 600 titles with 5 new titles available per month, clipper has exclusive rights to titles There is access to all titles all of the time, 3 week loan, 1 renewal, 10 titles can be borrowed at a time. Wavesound also produce the Pimsleuer language courses which include ESL content and the Byki Online language learning system. Byki stands for Before you know it and is a language learning tool available in 80 languages that helps with reading, writing, speaking and listening skills. It is web based learning and there ESL courses for Arabic and Mandarin speaking customers BYKI community editions are downloadable to ipad, iphone and android devices. Priced of annual subscription based on book vote, populations, active members. Clipper DL $5000 BYKI $2000 Comments: Dmitri – Does content have plays? No Loan periods are fixed as are no of renewals.
Contact details Andrew.pentecost@wavesound.com.au, 0414 559 329
Introduction of New Group members Bimlesh Mudaliar from Dept of Corrective services Christine Judd from Newcastle, returning to group Jana Longauer from SLNSW, Coordinator of Multicultural Bulk loans team
Multicultural Health Report – Oriana Acevedo A meeting with the Multicultural Health Communication Service was held at the beginning of December 2010 to discuss ways to start moving the information available into the community. The MHCS is developing a trial with Fairfield Library with the Vietnamese collection – part of the trial will be a highlight/focus on health books with a concentration on current collections, Australian content, flyers, pamphlets and DVD’s Another issue is that librarians need training in how to access information as it is hidden under many layers The aim is to have a catalogue of material available in the most popular/needed area When promoting/marketing assistance from local community workers will be needed. The aim is to have every library do something for Multicultural Health week held 5-12 September
Bulk Loan Update – Jana Longauer Jana is the new Multicultural Bulk Loans Co-Coordinator and she is hoping to have the rest of the team in place by mid to late March 2011. From now on all requests for Bulk Loans are to go through the online request form on the State Library website. The State Library is currently investigating a possible glitch in the system for returning of items long overdue. Can libraries please try and keep bills/Fines below $1000.00 and not return things too late.
Strategic Plan 2011-2016 – Oriana It is time to revise the Working Group’s Strategic Plan for the next 5 years. A small working group was formed consisting of Victoria Keane, Shauna Miller, Vivien Chung, Oriana Acevedo and Anne Hall. The first meeting will be in early April and Oriana/Shauna will organise time and place.
Multicultural Co-operative report – Shauna AMES Packages – unfortunately there were a few mistakes and everyone had a problem with their order – AMES apologises and says that all issues have now been resolved. 26 libraries took up the offer. Talking to Andrew Pentecost from Wavesound there may be an opportunity to do a bulk purchase of their material. 2011/2012 Selection meetings – dates upcoming Plan to reduce Chinese suppliers to 3, there were too many last year so cost of cataloguing etc ballooned out. There is a concern that those libraries that do not participate in the co-op are taking advantage of those who do. This year those who are not part of the Co-operative will be invited to select in the morning and the Co-op libraries will select in the afternoon.
Any other business
Kemal Serdar – Auburn library is discarding Spanish and Serbian collection if anyone is interested.
Anne Hall commented on a practice she saw in some American Libraries during her recent tour where donations in community languages are put out uncatalogued, unprocessed and unbarcoded for people to read in the library or to take home. Borrowers are asked to please return it when they are finished but it is an honesty system. Anne also commented on how libraries are used is changing, they are now noisy places and people are requesting quiet places to read a book.
Oriana – The Federal Government has recommitted to multiculturalism. The government will set up a new independent advisory body with broader terms of reference than the current advisory council.
Wendy Gindi – Greek Selection meeting at Earlwood – 7th March 5.30-7.30pm
Next Meeting: Wednesday 11th May 2011 at Bankstown Library, 9.30am for 10.00am start.