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2019_reference_at_the_metcalfe_seminar

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2019_reference_at_the_metcalfe_seminar [2020/10/28 23:13] – external edit 127.0.0.12019_reference_at_the_metcalfe_seminar [2020/12/03 22:17] (current) – ellen.forsyth_sl.nsw.gov.au
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 9.40 - 10.50 Kate Adler and Ian Beilin, editors of Reference librarianship & justice: history, practice & praxis http://libraryjuicepress.com/reference-justice.php (the forward to this work can be read online https://scholarworks.iu.edu/dspace/handle/2022/22586) 9.40 - 10.50 Kate Adler and Ian Beilin, editors of Reference librarianship & justice: history, practice & praxis http://libraryjuicepress.com/reference-justice.php (the forward to this work can be read online https://scholarworks.iu.edu/dspace/handle/2022/22586)
  
-{{youtube>WNwHDVcd0g4?medium}}+{{youtube>WNwHDVcd0g4}}
  
 You can follow on twitter @xsublibrarian @ibeilin #critlib You can follow on twitter @xsublibrarian @ibeilin #critlib
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 You can follow on @DrugInfoLibsNSW @legalanswersnsw @nswnet  You can follow on @DrugInfoLibsNSW @legalanswersnsw @nswnet 
  
-{{youtube>O8bqsKrn8Z4?medium}}+{{youtube>O8bqsKrn8Z4}}
  
 12.00  - 1.00 lunch in the Macquarie Room  12.00  - 1.00 lunch in the Macquarie Room 
  
-{{youtube>T3vDEMCTcIE?medium}}+{{youtube>T3vDEMCTcIE}}
  
 1.00 – 1.25 [[https://docs.google.com/presentation/d/1CpH1jQkDBbZ1TtdO8F8g5ruVjhm1mCQagt7oLI1HQls/edit?usp=sharing | Reference survey - issues and opportunities]] Reference steering committee @NSWRISG 1.00 – 1.25 [[https://docs.google.com/presentation/d/1CpH1jQkDBbZ1TtdO8F8g5ruVjhm1mCQagt7oLI1HQls/edit?usp=sharing | Reference survey - issues and opportunities]] Reference steering committee @NSWRISG
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 1.25 - 1.40 Michael Doran, Information and Customer Services Librarian, City of Parramatta Libraries Analysing customer enquiries as a pathway to service improvement 1.25 - 1.40 Michael Doran, Information and Customer Services Librarian, City of Parramatta Libraries Analysing customer enquiries as a pathway to service improvement
  
-{{slideshare>146692452?medium}}+[[https://drive.google.com/file/d/1oTY3CSjWt2jbmZ3PczbSqnpqzszDNJGd/view?usp=sharing|presentation here]]
  
-{{ :wiki:blank_copy_of_customer_questions.xlsx |Blank copy of form described in presentation}} Excel with macros can not be loaded in this wiki.  Contact Michel directly for a copy of the spreadsheet with macros.+{{ :wiki:copy_of_customer_questions_-_blank.xlsx |Blank copy of form described in presentation}} 
 + 
 +Excel with macros can not be loaded in this wiki.  Contact Michel directly for a copy of the spreadsheet with macros. 
 + 
 +Private Sub Worksheet_SelectionChange(ByVal Target As Excel.Range) 
 +    With Target 
 +        If Target.Count > 1 Then Exit Sub 
 +        If .Cells.Count = 1 And .Column = 1 And .Value <> vbNullString Then 
 +            With .Offset(0, 1) 
 +                .Value = Val(.Text) + 1 
 +            End With 
 +        End If 
 +    End With 
 +End Sub
  
-{{ :wiki:question_clicker_macro.docx |question clicker macro}} 
  
 The question clicking functionality of the macro has been, a key component in making the spreadsheet usable, and achieving a reasonable level of compliance from staff already engaged in serving customers. The question clicking functionality of the macro has been, a key component in making the spreadsheet usable, and achieving a reasonable level of compliance from staff already engaged in serving customers.
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 1.45 – 2.05 Enquiry completion rate data. What the new forms are helping with and a request for state wide data – Ellen Forsyth 1.45 – 2.05 Enquiry completion rate data. What the new forms are helping with and a request for state wide data – Ellen Forsyth
  
-{{slideshare&gt;144703583?medium}}+[[https://drive.google.com/file/d/1POWHLJyynfDAJRx6_xm9zcXs4kITjLac/view?usp=sharing|presentation here]]
  
 2.05 – 2.45 ALIA TIK – Rob Thompson will talk about the truth, integrity, knowledge (TIK) campaign being run by ALIA @robthomson2528  2.05 – 2.45 ALIA TIK – Rob Thompson will talk about the truth, integrity, knowledge (TIK) campaign being run by ALIA @robthomson2528 
  
-{{slideshare&gt;144703334?medium}}+[[https://drive.google.com/file/d/1HBkQDQ665wlswU048yzGnCXKAtlE1NQM/view?usp=sharing|presentation here]]
  
 2.50 - 3.00 stand and stretch and discuss with those around you one idea from the talks today you will take back to your workplace  2.50 - 3.00 stand and stretch and discuss with those around you one idea from the talks today you will take back to your workplace 
2019_reference_at_the_metcalfe_seminar.1603944800.txt.gz · Last modified: 2020/10/28 23:13 by 127.0.0.1