strategic_plan_2021_-_2025_multicultural
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strategic_plan_2021_-_2025_multicultural [2021/11/16 20:14] – abby.dawson_sl.nsw.gov.au | strategic_plan_2021_-_2025_multicultural [2021/11/16 20:42] (current) – abby.dawson_sl.nsw.gov.au | ||
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Outcome - Support new arrivals with relevant programs, services and resources | Outcome - Support new arrivals with relevant programs, services and resources | ||
- | * Action - Identify new arrivals by liaising with relevant government and NGO’s | + | * //Action// - Identify new arrivals by liaising with relevant government and NGO’s |
- | * Performance Measure - Report back on the number of programs and services provided to these communities | + | * //Performance Measure// - Report back on the number of programs and services provided to these communities |
- | * Performance Measure - Number of organizations are networking with. | + | * //Performance Measure// - Number of organizations are networking with. |
- | * Time Frame - 2021 - 2025 | + | * // |
__Objective 2__: To provide members of the group with a forum for discussion and for peer support | __Objective 2__: To provide members of the group with a forum for discussion and for peer support | ||
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Outcome: Members understand benchmarks & their application & feel confident in using them | Outcome: Members understand benchmarks & their application & feel confident in using them | ||
- | * Action - Organise professional development seminars on the 5 benchmark areas | + | * //Action// - Organise professional development seminars on the 5 benchmark areas |
- Planning | - Planning | ||
- Organisational capacity to develop & deliver services and collections | - Organisational capacity to develop & deliver services and collections | ||
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- Promotion and marketing | - Promotion and marketing | ||
- Evaluation | - Evaluation | ||
- | * Performance Measure: Number of seminars held | + | * //Performance Measure//: Number of seminars held |
- | * Timeframe: April 2022 | + | * //Timeframe//: April 2022 |
- | * Action: Benchmark Activity – Collections - Working group members to be aware of their own collections circulation and age. | + | * //Action//: Benchmark Activity – Collections - Working group members to be aware of their own collections circulation and age. |
- | * Performance Measure - Participate in a peer discussion. The Working group to identify strategies for improvement. | + | * //Performance Measure// - Participate in a peer discussion. The Working group to identify strategies for improvement. |
- | * Timeframe: To be discussed at the November 2021 working group meeting. | + | * //Timeframe//: To be discussed at the November 2021 working group meeting. |
__Objective 3__: To raise the profile of multicultural library services | __Objective 3__: To raise the profile of multicultural library services | ||
- | Strategy: Encourage and support the promotion and marketing of services for the CALD community | + | Strategy |
- | Outcome - Increase awareness of WGML & | + | Outcome - Increase awareness of WGML and their achievements |
- | * Action | + | * //Action//: Encourage members to present at conferences and seminars |
- | * Performance Measure | + | * //Performance Measure//: Number of members attending conferences etc |
- | * Time Frame - 2022-2025 | + | * // |
- | * Action - new program: 2022 Spotlight on Multicultural services | + | * //Action// - new program: 2022 Spotlight on Multicultural services |
- | * Performance Measure - Monthly presentation by a NSW library service and including interstate | + | * //Performance Measure// - Monthly presentation by a NSW library service and including interstate |
- | * Timeframe - beginning February 2022 | + | * //Timeframe// - beginning February 2022 |
Outcome - Increased CALD community awareness of public library services | Outcome - Increased CALD community awareness of public library services | ||
- | * Action - Encourage members to publish articles in journals and ethnic newspapers | + | * //Action// - Encourage members to publish articles in journals and ethnic newspapers |
- | * Performance Measure - Number of articles submitted to Public libraries News, Disseminate links via Public libraries News | + | * //Performance Measure// - Number of articles submitted to Public libraries News, Disseminate links via Public libraries News |
- | * Performance Measure - Add Multicultural Library services to identify your article and services to CALD communities | + | * //Performance Measure// - Add Multicultural Library services to identify your article and services to CALD communities |
- | * Time Frame - 2021-25 | + | * // |
Outcome - Promotion of multicultural services to CALD communities across NSW | Outcome - Promotion of multicultural services to CALD communities across NSW | ||
- | * Action - Identify | + | * //Action// - Share marketing material multilingual |
- | * Performance Measure - Apply for a grant to obtain funding to create electronic promotion | + | * //Performance Measure// - Present designs at working group meetings |
- | * Time Frame - 2019-2021 | + | * // |
- | + | ||
+ | * //Action// - Working group meeting. Identify time slot for reporting Marketing | ||
+ | * // | ||
+ | * // | ||
- | __Objective 4__: To encourage co-operation and networking amongst public libraries, the State Library of NSW and other organizations. | + | Strategy 2: Raise the profile of the Group and improve communication from the Group |
+ | |||
+ | Outcome: All relevant bodies are informed about WGMLs projects & ongoing business | ||
+ | * //Action//: Members forward minutes to the Library Managers and NSWPLA | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | Outcome: Best practices in public libraries are showcased | ||
+ | * //Action//: co-ordinate the annual award for excellence | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | * //Action//: Develop a strategy within the working group to recognize an individual contribution to improve library services to CALD communities | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | __Objective 4__: To encourage co-operation and networking amongst public libraries, the State Library of NSW and other organisations. | ||
Strategy: Encourage co-operation. | Strategy: Encourage co-operation. | ||
- | |||
Outcome - Improved services to CALD communities | Outcome - Improved services to CALD communities | ||
- | * Action - Encourage co-operative projects | + | * //Action// - Encourage co-operative projects |
- | * Performance Measure - Number of co-operative projects | + | * //Performance Measure// - Number of co-operative projects |
- | * Time Frame - ongoing | + | * // |
+ | * //Action//: Identify individuals in the working group who are proficient in Languages Other Than English and who are able to cooperate with the checking of translations and short texts. (this could include personal networks) | ||
+ | * // | ||
+ | * // | ||
- | __Objective 5__: To ensure that multicultural services are recognized | + | * //Action//: Lending of unique collections such as Marathi, Kannada, Khmer. Held at some public libraries. Discuss barriers for collaboration. |
+ | * // | ||
+ | * // | ||
+ | |||
+ | |||
+ | __Objective 5__: To ensure that multicultural services are recognised | ||
Strategy: Educate public library staff of their role in the provision of services to the CALD community | Strategy: Educate public library staff of their role in the provision of services to the CALD community | ||
- | Outcome - Increase public library staff knowledge of the inclusive role of their CALD communities | + | Outcome - Increase public library staff knowledge of CALD resources |
+ | |||
+ | * //Action// - Report at public library staff meetings activities , innovations, | ||
+ | * // | ||
+ | * // | ||
- | * Action | + | * //Action//: Make sure staff are your library are aware of resources available to the communities: |
- | * Performance Measure | + | * //Performance Measure//: Cultural awareness training attendance |
- | * Time Frame - 2018 | + | * // |
strategic_plan_2021_-_2025_multicultural.1637115256.txt.gz · Last modified: 2021/11/16 20:14 by abby.dawson_sl.nsw.gov.au