strategic_plan_2021_-_2025_multicultural
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strategic_plan_2021_-_2025_multicultural [2021/11/16 19:54] – abby.dawson_sl.nsw.gov.au | strategic_plan_2021_-_2025_multicultural [2021/11/16 20:42] (current) – abby.dawson_sl.nsw.gov.au | ||
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* ongoing circulation of current LOTE bulk loan collection from the State Library of NSW | * ongoing circulation of current LOTE bulk loan collection from the State Library of NSW | ||
+ | **KEY RESULT AREAS** | ||
+ | |||
+ | __Objective 1__: Identify and support new arrivals | ||
+ | |||
+ | Strategy: Develop strategies to support new arrivals | ||
+ | |||
+ | Outcome - Support new arrivals with relevant programs, services and resources | ||
+ | |||
+ | * //Action// - Identify new arrivals by liaising with relevant government and NGO’s | ||
+ | * // | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | __Objective 2__: To provide members of the group with a forum for discussion and for peer support | ||
+ | |||
+ | Strategy: Facilitate training and professional development | ||
+ | |||
+ | Outcome: Members understand benchmarks & their application & feel confident in using them | ||
+ | |||
+ | * //Action// - Organise professional development seminars on the 5 benchmark areas | ||
+ | - Planning | ||
+ | - Organisational capacity to develop & deliver services and collections | ||
+ | - Quality of - Service/ | ||
+ | - Promotion and marketing | ||
+ | - Evaluation | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | * //Action//: Benchmark Activity – Collections - Working group members to be aware of their own collections circulation and age. | ||
+ | * // | ||
+ | * // | ||
+ | __Objective 3__: To raise the profile of multicultural library services | ||
+ | |||
+ | Strategy 1: Encourage and support the promotion and marketing of services for the CALD community | ||
+ | |||
+ | Outcome - Increase awareness of WGML and their achievements | ||
+ | |||
+ | * //Action//: Encourage members to present at conferences and seminars | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | * //Action// - new program: 2022 Spotlight on Multicultural services | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | Outcome - Increased CALD community awareness of public library services | ||
+ | |||
+ | * //Action// - Encourage members to publish articles in journals and ethnic newspapers | ||
+ | * // | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | |||
+ | Outcome - Promotion of multicultural services to CALD communities across NSW | ||
+ | |||
+ | * //Action// - Share marketing material multilingual and English. | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | * //Action// - Working group meeting. Identify time slot for reporting Marketing | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | Strategy 2: Raise the profile of the Group and improve communication from the Group | ||
+ | |||
+ | Outcome: All relevant bodies are informed about WGMLs projects & ongoing business | ||
+ | * //Action//: Members forward minutes to the Library Managers and NSWPLA | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | Outcome: Best practices in public libraries are showcased | ||
+ | * //Action//: co-ordinate the annual award for excellence | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | * //Action//: Develop a strategy within the working group to recognize an individual contribution to improve library services to CALD communities | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | __Objective 4__: To encourage co-operation and networking amongst public libraries, the State Library of NSW and other organisations. | ||
+ | |||
+ | Strategy: Encourage co-operation. | ||
+ | |||
+ | Outcome - Improved services to CALD communities | ||
+ | |||
+ | * //Action// - Encourage co-operative projects | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | * //Action//: Identify individuals in the working group who are proficient in Languages Other Than English and who are able to cooperate with the checking of translations and short texts. (this could include personal networks) | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | * //Action//: Lending of unique collections such as Marathi, Kannada, Khmer. Held at some public libraries. Discuss barriers for collaboration. | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | |||
+ | __Objective 5__: To ensure that multicultural services are recognised as integral to public library services. | ||
+ | |||
+ | Strategy: Educate public library staff of their role in the provision of services to the CALD community | ||
+ | |||
+ | |||
+ | Outcome - Increase public library staff knowledge of CALD resources | ||
+ | |||
+ | * //Action// - Report at public library staff meetings activities , innovations, | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | * //Action//: Make sure staff are your library are aware of resources available to the communities: | ||
+ | * // | ||
+ | * // | ||
+ | |||
+ | |||
+ | |||
+ | |||
strategic_plan_2021_-_2025_multicultural.1637114075.txt.gz · Last modified: 2021/11/16 19:54 by abby.dawson_sl.nsw.gov.au