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minutes_5_may_2025_online_nsw_document_delivery [2025/06/02 19:29] – created alaidlawminutes_5_may_2025_online_nsw_document_delivery [2025/06/02 22:38] (current) – alaidlaw
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 **Secretary:** Anne Laidlaw, City of Sydney\\ **Secretary:** Anne Laidlaw, City of Sydney\\
  
-Full Downloadable Minutes Available here\\ +Full Downloadable Minutes Available {{ :minutes_-_5_may_2025_nsw_rswg.docx |here}}\\ 
  
-1. Welcome and introductions\\+**1. Welcome and introductions**\\
 I acknowledge the Dharug people of the Eora Nation, the traditional custodians of our local area and we acknowledge their continued connection to Country. I would like to pay respect to Elders both past and present and extend that respect to all Aboriginal and Torres Strait Islander people who are present.\\ I acknowledge the Dharug people of the Eora Nation, the traditional custodians of our local area and we acknowledge their continued connection to Country. I would like to pay respect to Elders both past and present and extend that respect to all Aboriginal and Torres Strait Islander people who are present.\\
  
-2. Apologies\\+**2. Apologies**\\
 Mandy Vaccaro, Albury; Rachel Pender, Camden; Ann Santangelo, Camden\\  Mandy Vaccaro, Albury; Rachel Pender, Camden; Ann Santangelo, Camden\\ 
  
-4. Confirmation of {{ |December Minutes}} - Kris, Sutherland ; Aurora, Bayside\\+**3. Confirmation of {{ https://wiki.libraries.nsw.gov.au/doku.php?id=minutes_3_february_2025_online_in-person_agm_nsw_document_delivery|December Minutes}}** - Kris, Sutherland ; Aurora, Bayside\\
  
-5. Actions arising from previous meeting\\+**4. Actions arising from previous meeting**\\
  
-  * Reciprocal email requests: Survey closed and 46 respondents. Updated list link will be added to Wiki and to Minutes \\+  * Reciprocal email requests: Survey closed and 46 respondents. Updated list of reciprocal libraries is now available on the [[https://wiki.libraries.nsw.gov.au/doku.php?id=trove_partners_resource_sharing|Wiki here.]]\\
  
-6. Multicultural Services report - {{ :multicultural_services_report-2024-12.pdf |December 2024}}+**5. State Library of NSW report**\\ 
 +Refurbishment of Macquarie St building closed from 12 May until later 2025. Information on refurbishment available at:[[ https://www.sl.nsw.gov.au/about/about-library/transforming-macquarie-street-building]] 
  
-7. Trove Collaborative Services Updates\\ +**6. Multicultural Services report** - {{:multicultural_services_report-2025-05-05.pdf |May 2025}}\\
-__New FAQs__: 19th December new FAQs added to Partner Learning Hub. Now also in  [[https://wiki.libraries.nsw.gov.au/doku.php?id=trove_collaborative_services|Doku Wiki here]].\\ +
-  +
-__Registration form__ - Registration form extended until end of Jan.Reminder sent to tcs@nla.gov.au elist on 9 Jan 2025.  If not yet completed and want to be a part of ReShare need to get in touch with NLA as soon as possible Anyone still needing to complete please see NLA\\ +
  
-__Timeline__ - Please note the following important dates:\\+__Accessible formats__ 
 +  * 2 weeks ago sent email to NSW library managers about accessible formats\\  
 +  * How NSW PL cater to community members with print disability – physical formats only – JG compiling results and send to PLN elist\\
  
-__2025 schedule__\\+__Login for Libraries on SLNSW catalogue__ 
 +Some Libraries still having issues with loop of sign-in\\  
 +  * If having issues call Joanna to go through in real time to then escalate to SLNSW technology team\\
  
-**February**: Estimated release of preferred Library networks from Registration form. If you wish to change your networks after seeing these lists then contact Trove Partner Support\\ +__Overdue notices being sent by SLNSW__ 
 +  * Fixed issue of CR items being included in overdue list – every notice now will be only active loans\\
  
-**Feb 13 Resource Sharing Working Group**: Project update, networks and technical Q&A\\+__Community language directory__ 
 +  * Glitch in numbers have now been fixed. Numbers should now be fixed\\ 
 +   
 +**7. Trove Collaborative Services Updates**\\ 
 +__Updates on TCS Resource sharing__\\
  
-**Feb-March**: Initial Training delivered – TBC\\+__User Acceptance Testing (UAT)__\\ 
 +Group is currently active but finishes 9 May. Kinks to be addressed and hopefully most current errors fixed by launch. The look and feel of the platform will be different\\ 
 +UAT Create a loan request\\ 
 +  * Requesting user – do not put name or email as they will be emailed from Trove. Only put in your ILL email address if anything\\  
 +  * Required fields – requested change to wording\\ 
 +  * Different entries for same title – can’t add individual locations to rota as no control\\ 
 +  * Consider emailing library directly if you do know who has it and it is available\\ 
 +  * While system will skip if item is on loan it doesn’t note geographic location preference.\\ 
 +  * Logins: Trove Partners Search = Organisational login ; ReShare = Individual login\\ 
 +  * All with access to ReShare under institution NUC symbol will be able to see all requests that have been placed\\ 
 +  * Training will be modules based : written guides and videos – Borrowing, Requesting (see below for link)
  
-**March**\\ +__End of Rota__       
-• Enable Logins for ReShare\\  +  * Question: If it reaches end of rota – will we then have to check why and reach out for reserve? A:Shelley to check in. Once end of rota – select networks again and it will skip those that have said no previously. 
-• 13 March Trove Partners Resource Sharing system preview  and callout for user acceptance testing.\\ +  * Can use notes and chat to talk with lender/requester 
 +  
 +__Take 20 Meeting 1/5/25__: Video and slides available [[https://wiki.libraries.nsw.gov.au/doku.php?id=trove_partners_resource_sharing|here]]\\ 
 +  * Reciprocal only requests available until August\\ 
 +  * Logins to be released from May 5 2025\\ 
 +  * Trove Partners Search = institution log-in\\ 
 +  * From May 12 Individual logins to those names submitted by 30 April – if haven’t submitted do so with Trove Partner Support\\ 
 +  * Training will be released today, May 5th, on the Trove Partners Learning Hub: Module based with short videos and written guides. Access to Trove Partner Learning Hub can be requested via Trove Support\\ 
 +  * Update: All training modules have been uploaded to Wiki [[https://wiki.libraries.nsw.gov.au/doku.php?id=trove_partners_resource_sharing|here]]\\ 
 +  * Rollout starts the 12th May, NSW not until the 21st of May. Making requests available for NSW from 21 May\\ 
 +  * Logins should be sent for Resource Sharing Search platform and Reshare on this date. Recommended to use May for completing requests in LADD.\\ 
 +  * Back-up information: Can run reports in LADD for outstanding items – work queue – received and returned list – Go to LADD manual\\ 
 +  * Push to use email: Yes there will be at least initially a move to email. It is a huge change and we don’t know what bugs are actually going to happen. We can only support each other as best we can\\ 
  
-**April**: Learning material on Learning Hub\\ +__Learning Hub__ 
  
-**May:** Working Group Q&A\\+Q:Can I share the Partner Learning Hub login? A: Yes you can - TCS package may limit the number of learning hub logins e.g. Traditional package limited to 1-5 users.\\
  
-**March-June**: Staged go live.\\+Q: Delays or trouble applying for Learning Hub? A: Used to be quick but influx lately has added to turnaround time. If haven't heard back then let Anne/Shelley know. Current content from Learning Hub also uploaded to Wiki to assist in the meantime.\\ 
 +   
 +Q: Updated Network list? A: Haven't heard recent updates. Last known list available on [[https://wiki.libraries.nsw.gov.au/lib/exe/fetch.php?media=trove_partner_networks_march_2025.xlsx |Wiki]]\\
  
-//Q:// Will networks be able to be changed once LADD has ended? A: Based on previous conversations in working group meetings you should be able to request a move between networks via the Trove Partner Support Form.\\ 
  
-**Action**: Ask at the next Resource Sharing Working Group Meeting about accuracy of current timeline and whether there are any updates to completion by end of June.\\+**8. ILL Van**\\
  
-//Q:// With above timeline coming up would reciprocal locations be interested in moving to email requests should deadline pass?\\ +  * New options for SLNSW Van run - Genevieve and Cameron meeting on Wed to discuss what I going to happen going forward\\ 
-Floating idea may loop back with a MS form once we know a bit more from the Feb meeting. Suggested possibly also ordering items directly from the local catalogue like a borrower would.\\  +  * While not on a yearly contract with Aust Post still confirming what options available outside of current situation. No further updates as yet - Cameron was also going to talk to NSW Managers meeting at end of May.\\  
  
-8. ILL Van\\+**9. The Wiki**\\ - Content for the Trove Partners Resource Sharing Page updated 
  
-  * New driver commenced - Gustavo\\+**10. Libraries Australia/LADD issues**\\ 
 +        
 +**11. Suggested topics for discussion**\\
  
-__Any issues__\\ +__Clarification of new arrangements (NLIVL)__: No charges unis/special libraries if reciprocal? ILRS loan restrictions.\\  
-All seems to be working well so far with deliveries occurring regularly and no cigarette smoke.\\ +A: Yes if a Uni/special library is listed in reciprocal network there are no charges. They may, however, be in both the reciprocal and pay for peer tiers so worth sending a note or chat request to specify what you are willing to pay.\\ 
-**Action:** Shelley to email Genevieve to see if;\\ +System will not link to specific policy – can just say no and why\\
-  * This change of driver is permanent: Confirmed just leave cover for regular driver who away until March.\\ +
-  * If this changes any move away from Australia Post as courier: Confirmed this hasn't changed the SLNSW looking into alternate courier options given Australia Posts recent performance.\\ +
-  * Does this impact cost: TBC\\+
  
-9. The Wiki\\ +__Other request methods__ 
 +Waverley: Requests available via Webcat, logins supplied upon request-a more streamlined. Q: Is Noosa Library using email requests? A: I don't believe so. Noosa reached out to some Libraries recently asking for access to their local accounts to reserve direct instead on email.\\ 
 +Georges River: Email quickest way for them to get items as may get waylaid on pick-list if under external Library name.\\ 
 +Central Coast: Has been able to set up reciprocal requests with Bond University.\\     
 +  
 +__New Service level Fees and Charges for FY2025/26__
  
-10. Libraries Australia/LADD issues\\ +These fees will start from 1 July 2025 and are available [[https://read.alia.org.au/australian-interlibrary-resource-sharing-ilrs-code |here]] Please note that these are recommended fees only. 
-        +
-10. Suggested topics for discussion\\+
  
-__Is there a standard lending period for ILL items__: Similar query covered in December meeting. While it is understood that arriving with 3 weeks lend time is not always helpful the lending period from 4 weeks on are largely set by local policy and might not be able to set longer than 4 weeks initially but can renew if asked. \\ +Going forward Invoices from ReShare will be received monthly instead of Bi-monthly.
  
-__LADD update__: See above Trove update\\ + {{:alia_fees_2025_26.png?nolink&400|}}
- +
-__Have any other ILL officers been asked to search through Trove instead of Libraries Australia__: Searching in Trove not as clear as LA – holdings not as up to date, hard to locate record number and catalogues don’t automatically open in a new tab so you are constantly going back and forth.\\  +
-Noted by City of Sydney that this directive may be linked to the amount of LA searches. This is tracked by NLA and capped at a different amount per Trove Collaborative Services package\\ +
-   +
-     +
-11. General business\\+
  
-12. Next meeting\\+**12. Next meeting**\\
  
-  * Monday 5th May 2025 2-5pm (Online) 
   * Monday 4th August 2025, 2-5pm (Online)   * Monday 4th August 2025, 2-5pm (Online)
-  * Monday 1st December 2025, 2-5pm (Hybrid meeting; both in person at the NSW State Library and online)   +  * Monday 1st December 2025, 2-5pm (Hybrid meeting; both in person at the NSW State Library and online)  
 +    Note: Onsite will be at Michael Crouch Room at the Mitchell Library wing in place of the Macquarie Room  
  
minutes_5_may_2025_online_nsw_document_delivery.1748910590.txt.gz · Last modified: 2025/06/02 19:29 by alaidlaw