NSW public library wiki

module_10_children_ref-ex

ita_hanssens (ita_hanssens@undisclosed.example.com) — 2026-10-19T03:52:22+00:00

Module 10: Services for children (Reference Excellence) What you will learn about reference services for children. This module will cover reference services for children up to twelve years of age. For the youngest ages, information is provided about how to help parents of young children with their reference enquiries.

module_10_answers_and_review_ref-ex

ita_hanssens (ita_hanssens@undisclosed.example.com) — 2026-10-19T03:51:10+00:00

Module 10 Answers and review - Reference Excellence Module 10 Children (Reference Excellence) Module 10 answers Suggested answers for Module 10 exercises - Discuss the questions and your answers with your supervisor, trainer or colleagues. Questions and resources Check your collection development policy. What kind of reference materials are collected for children? Does your library collect textbooks? List three relevant aspects relating to children and internet access as outlined in the

module_3_people_skills_reference_behaviours_ref-ex

michelleh (michelleh@undisclosed.example.com) — 2026-10-19T02:52:17+00:00

Module 3: People skills and reference behaviours (Reference Excellence) Approachability People skills are essential. What you will learn in module 3: * Effective actions in reference work. * How you overcome barriers and make patrons comfortable during the reference interview.

module_12_answers_and_review_ref-ex

2026-10-18T23:09:45+00:00

Module 12 Answers and review - Reference Excellence Module 12 Corporate library services (Reference Excellence) Module 12 answers Suggested answers for Module 12 exercises - Discuss the questions and your answers with your supervisor, trainer or colleagues. Corporate library services Find out if your library offers a corporate library service. Speak to the relevant staff about the level of service offered, and what role library staff have.

module_12_corporate_library_services_ref-ex

2026-10-18T23:07:38+00:00

Module 12: Corporate Library Services (Reference Excellence) Purpose The purpose of this module is to develop your understanding of the nature of corporate library services in local government and to develop the knowledge and skills you will need to answer questions from a specific group of patrons, council staff and elected councillors.

module_6_answers_and_review_ref-ex

2026-10-18T23:00:11+00:00

Module 6 Answers and review - Reference Excellence Module 6 Ethics and legislation (Reference Excellence) Module 6 answers Suggested answers for Module 6 exercises - Discuss the questions and your answers with your supervisor, trainer or colleagues. Ethics 1.Find your Council code of conduct and summarise the document.

module_6_ethics_and_legislation_ref-ex

2026-10-18T22:58:33+00:00

Module 6: Ethics and Legislation (Reference Excellence) Professional ethics All patrons have the right to confidentiality and the right to be treated fairly, objectively, and equally. Legislative compliance and ethics are never optional. The Library Act 1939 with the

module_1_overview_of_the_reference_process_ref-ex

2026-10-18T22:20:06+00:00

Module 1: Overview of the reference process (Reference Excellence) Reference services Reference and information services are valuable community services provided for free by New South Wales public libraries. A necessary part of learning to do reference work is understanding what it is and why it's important.

module_1_answers_and_review_ref-ex

2026-10-18T22:15:37+00:00

Module 1 Answers and review - Reference Excellence Module 1 Overview of the reference process (Reference Excellence) Module 1 answers Suggested answers for Module 1 exercises - Discuss the questions and your answers with your supervisor, trainer or colleagues. Reference services 1. Does your library have a strategic plan, mission statement, general policy, or reference policy that describes reference service polices, procedures, goals, or mission?

seminars_nsw_public_library_working_groups

2026-10-14T03:23:00+00:00

Catch up on past working group seminars and meetings Seminars and events Readers Advisory Most recent event: 2026 Readers Advisory Seminar Seminars and events RISG Most recent event: 2026 Reference Seminar online Minutes local studies Most recent event: 2026 Local Studies Librarians Meeting Seminars and events Home Library Services Most recent event: 2023 Seniors in Focus

canterbury_bankstown_library_and_knowledge_centres_hls

caroline.r (caroline.r@undisclosed.example.com) — 2026-10-06T01:02:56+00:00

Canterbury Bankstown - Home Library Service Situated in the South-West of Sydney, our service covers 110.8 square kilometres of the LGA. As of 6.10.26 we deliver to 71 individual patrons, 36 individuals in aged care and deliver bulk loans for 6 aged care institutions.

2025-26_accessible_formats_collection_report.pdf - created

joanna.goh_sl.nsw.gov.au (joanna.goh_sl.nsw.gov.au@undisclosed.example.com) — 2026-08-26T03:17:50+00:00

6370_books_in_your_language_a4_poster-ask_at_your_public_library.pdf - created

joanna.goh_sl.nsw.gov.au (joanna.goh_sl.nsw.gov.au@undisclosed.example.com) — 2026-08-11T05:15:13+00:00

2024-25_slnsw_mc_collection_report.pdf - created

joanna.goh_sl.nsw.gov.au (joanna.goh_sl.nsw.gov.au@undisclosed.example.com) — 2026-08-11T01:49:47+00:00

2025-26_slnsw_mc_collection_report.pdf - created

joanna.goh_sl.nsw.gov.au (joanna.goh_sl.nsw.gov.au@undisclosed.example.com) — 2026-08-11T01:49:47+00:00

2023-24_slnsw_mc_collection_report.pdf - created

joanna.goh_sl.nsw.gov.au (joanna.goh_sl.nsw.gov.au@undisclosed.example.com) — 2026-08-11T01:49:47+00:00

minutes_3_august_2026_online_nsw_resource_sharing_working_group.docx - created

eidell_ahumada (eidell_ahumada@undisclosed.example.com) — 2026-08-07T01:54:28+00:00

tprs_partner_directory_network_summary_260724.xlsx - created

alaidlaw (alaidlaw@undisclosed.example.com) — 2026-08-03T03:19:10+00:00

aug_2026_nsw_rs_working_group_agend.doc.docx

eidell_ahumada (eidell_ahumada@undisclosed.example.com) — 2026-07-31T02:20:00+00:00

multicultural_services_report-2026-07-28.pdf - created

eidell_ahumada (eidell_ahumada@undisclosed.example.com) — 2026-07-31T00:16:04+00:00