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Next Meeting: no meetings planned
You can see minutes from earlier reference and information services group meetings here.
Agenda:
10am - 12.30 pm online via BlueJeans link
Please mute microphones on entry and ask questions via chat.
Please rsvp for meeting here
- Welcome 10.00
- Acknowledgement of Country 10.05
- Apologies - submitted in writing
- Changing nature of reference, what has changed at your library in the last 5 years what have your observed and what have you changed? Why have you changed it? including Cat Thomas from Campbelltown on how they are roving and Melanie Mutch on Hornsby’s community connections program 10.05 - 10.40
- Marrickville Library and changes to reference and information services in the new library Joanne Shaw, Library Content and Community Manager and Louise Kopecny, Branch Manager, Inner West Council 10.40 - 11.05
- Staff training, and training of the public, engagement – around the room on how people are doing reference and information training at their libraries, possibly leading to a ref-ex revision Rebecca Cook from Kiama on their reference training and Facebook promotion. 11.05 - 11.30
- Promotion of information resources, to staff, and to the public – round the room discussion 11.30 - 11.45
- What are your big ideas for reference? 11.45 - 12.00
- round the room discussion of professional development resources used, come along prepared to share your favourite professional development resources (the ones you usually use), including a presentation from Suzy Small about her use of podcasts for professional development. Importance of professional skills and expertise
- The new public library wiki,how can you add to it plus updates to Ref-ex 12.00 - 12.10
- Next meeting date and location 12.10 - 12.20
- Points for communication (what summary of the meeting goes out with the minutes the minutes will be combined) 12.20 - 12.30
There will be a tour of Marrickville Library after the meeting.
Meeting location and directions for getting there: Marrickville Library
How to join a meeting on Blue Jeans
Using your PC: Please check your connections to participate in the meeting via videoconference before the meeting - use this link to test https://bluejeans.com/111 and talk to the parrot. (You really need to talk to the parrot to check your microphone and speaker settings are working).
Technical support will not be available during the meeting.
2020
Meeting 1
- Changing nature of reference – what has changed at your library in the last 5 years what have your observed and what have you changed? Why have you changed it?
- go as survey monkey with results provided for the meeting, with themes and trends? (questions could be job title, key reference and information services changes – drop down menu, reference and information services collection changes drop down menu, staff changes in this area, how has what the public ask for changed? - drop down menu)
- What are the library schools teaching for the trends – maybe UTS? CSU for remote/Curtin,
- Effective methods of change management to keep progressing in this area – keeping progressing
- What the reference and information services trends? RUSA??? Local would good, may be covered by library school talk
- Staff training, and training of the public, engagement – how to run everyone into an information advocate /awareness of the resources for the public – short talks ‘I did this and it gave us this outcome’ for staff training, if possible share resources, possibly leading to a ref-ex revision
- Promotion of information resources, to staff, and to the public – short talks – we did this
- Importance of professional skills and expertise
Meeting 2
- How do you know what the information needs of your community are? How to be proactive rather than reactive. How do you evaluate when you have successfully met that? Short talks with examples? Could be strategic planning, but could be by people walking in the door?
- Information collections – what are the core resources for your library, are they online or in print ? Successful items, and ones which aren’t popular – specific titles/areas essential – in you have a print promo, bring examples, or show what is so great about your online
- What organisations do people have coming to the library to provide services – examples of justices of the peace, tax help – who else? General information sharing and collating of resources
- Planning for 2021
- Call for two locations to host – one metro one out of Sydney, need Blue jeans, and fitting in the topics,
- Ask for people to share their experience – public library people, and getting expertise from outside, like UTS etc
Make it clear that there is no cap on bookings
Still a place for reference at the Metcalfe
Back to Reference and information services working group home page