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--- module_4_search_strategies_ref-ex [2024/02/15 18:16] – ellen.forsyth_sl.nsw.gov.au
+++ module_4_search_strategies_ref-ex [2024/04/16 21:52] (current) – ellen.forsyth_sl.nsw.gov.au
@@ Line 99: / Line 99: @@
 You may want to explore further by reading [[https://indyreads.libraries.nsw.gov.au/info/fake-news-and-alternative-facts-information-literacy-in-a-post-truth-era-00007370|Cooke, Nicole A (2018)]]. //Fake news and alternative facts : information literacy in a post-truth era//. ALA Editions, Chicago
-You can watch a video of Nicole A Cooke talking at the NSW public library reference seminar in 2022.
+You can watch a video of Dr Nicole A Cooke talking at the NSW public library reference seminar in 2022.
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 Libraries often use community information directories. These directories are indexed by standard keywords describing the kinds of help offered. [[http://www.datadiction.com.au/lincs/|LINCS]] is an example of a community information directory. Your community information may be collated using a different system for example    [[https://sacommunity.org/|SA Directory of Community Services]]
-A complex information need (for example, looking after a relative with a head injury) may be met by a combination of things:
+A complex information need (for example, looking after a relative with a head injury) may be met by a combination of sources:
   * Make sure the person has sought medical advice.
@@ Line 519: / Line 519: @@
 If you are moving about the library with a patron, explain to them where you are going, what you are doing and why.
-Patrons can add valuable refining information to aid in your search if you explain how and where you are looking and often appreciate the chance to learn more about the library. This will build on the reference interview defined in [[Module 2 Reference interview skills and question types (Reference Excellence)]].
+Patrons can add valuable refining information to aid in your search if you explain how and where you are looking and often appreciate the chance to learn more about the library. This will build on the reference interview defined in //Module 2: Reference interview skills and question types// [[module_2_reference_interview_skills_and_question_types_ref-ex|Reference interview defined]]
 The following are some helpful phrases and tips to keep the patron informed about the progress of an ongoing search,