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**Working Group on Multicultural Library Services (NSW) Thursday the 8th May 2014 Burwood City Library**

__Welcome:__ Simon Fox, Community and Library Services Manager welcomed the group to the library. Working with multicultural communities is very important and he was pleased to host the meeting in their new library which has only been open 3 months.

__Apologies:__ Jann Debenham, Kaye Johnson, Alec Sissaguin,

__Minutes of Previous Meeting__

Noel Willis (Fairfield) accepted the minutes and Nada Antoun(Parramatta) seconded the minutes

__Guest speaker: JulianaTeoh: Easy Peasy Madarin__

Juliana from Easy Peasy Mandarin spoke to the group about the products they can supply to libraries. They are suppliers of quality Chinese books for children aged 0 – 12. Most of the books they supply are bilingual (English and Mandarin) and pinyin they include short stories, fairytales etc

Story books and chapter books. The chapter books also contain a cd which is in Mandarin, Cantonese

They are able to offer 20% discount on large orders. For all information go to their website www.easypeasymandarin.com.au

__Strategic Plan__

Ageing: Improved resources and services to the ageing CALD community.

Ageing: Improved resources and services for the ageing CALD community

Search for appropriate material. Allocate members of the working group to identify relevant resources in their language and communicate and report back to the working group

Comprehensive list of available resources for purchase available

Appoint a committee to follow up on this objective

Kasia said that the Home Library Working group may be working on a similar project. Oriana will attend that meeting and report back on the outcome Wendy asked if the State Library held audio books in the LOTE collection. Can LOTE suppliers provide the latest audio books?

Action: Shauna to follow up with suppliers, Arabic, Chinese, Hindi, Korean and Vietnamese Also email libraries instructions on how to check the State Library catalogue for their holdings of audio books in LOTE

Objective 2: To provide members of the group with a forum for discussion and for peer support

Strategy 1: Facilitate training and professional development

Outcome Action Performance Measures Time Frame Members understand benchmarks & their application & feel confident in using them Organize professional development seminars on the 5 benchmark areas - Planning - Organizational capacity to develop & deliver services and collections - Quality of - Service/Collections - Promotion and marketing evaluation Number of seminars held 2013 - Appoint a committee to follow up on this objective;

It was decided that this committee was no longer necessary so it has been disbanded. Laurence suggested instead of contacting libraries and asking them to obtain this information, through their circulation system, the types of languages and formats their CALD communities are borrowing.

Action: Laurence and Shauna will create a spreadsheet which will be sent to library managers requesting that they populate the data as required.

__My Language__

MyLanguage website – NSLA’S have decided to discontinue the MyLanguage website. Oriana wants to retain some of this information as it is very valuable to the CALD community. She will try and migrate some of the information on the MyLanguage website to the State Library’s website.

Action: Oriana will meet with the State Library’s IT department to discuss how information can be migrated across.

__Standing Order Trial__

At the recent seminar held by Shauna for libraries on the purchasing of LOTE material libraries raised their concerns about turnaround times in relation to their LOTE orders. As a result Shauna has devised another method of obtaining LOTE material. Libraries will be invited to take part in a trial where they will agree to purchase 30 Simplified Chinese Adult Fiction books 3 times a year a a cost of AUS $2,000.00 inc GST. Cataloguing and end processing charges will be extra

__Readit Air__

At the previous meeting there was a demonstration by the distributors of Readit Air. Information was also sent to Library Managers. She asked for an Expression of Interest from libraries interested in purchasing this product for their library. If 10 libraries or more want to order this then a discounted price will be negotiated. One unit costs $2,090.00 for the supply of 10 units it will cost $1,400.00

The main purpose of this product was for visually impaired users. It is able to read in 20 languages so it is suitable for some CALD communities. It can also be used for clients to learn a language.

As the CALD community is ageing we have to think of new ways of delivering services.

The key features of this product:

1. Size. The reader is compact 2. It magnifies the print on the screen 3. It will support literacy and is quite discrete 4. It is very portable

Action: Oriana will email information to libraries on this product. She encouraged members to discuss this further with their library managers

__E-Book Project__

E Books exist for individual but it is difficult for libraries to access. NSW net is working on a project to buy e books on the State Library server.

Action :Lawrence to circulate list of ebooks which are free.

__Chinese e-book offer__

Cooperative purchasing of ebook offer by BMV AND Aussie Global Books, Get info from Douglas and Richard on how these products work

Are Libraries interested in joining a trial with Canterbury Wendy will circulate more information on this trial to libraries

__SBS Project__

The SBS Project is about continually promoting multicultural services to the CALD communities. An external group has been set up which will promote information about library services to the community at large. The native, fluent speakers will undergo an induction course at the State Library. The first meeting will take place in June. This is a trial

__Anzac Day__ There is a large Turkish community in Auburn so they will be holding several events in relation to Anzac Day.

Kemal suggested inviting Harvey Broadband to the next meeting to talk about Anzac Day celebrations

Gallipoli Mosque in Auburn. Kemal will send out information about their events.

__Film clubs in the Library__

Oriana looked into this on behalf of Marrickville Library and found that if libraries want to show an SBS film in a library it’s free. Another option is to try Roadshow. For films distributed by Roadshow you can get a Blanket Licence for libraries, which costs $250.00 per year. One stipulation re this licence that the only advertising or promotion of the film night can be done within the library no external advertising can be done.

You can air films, in your collection, as long as they have been distributed by certain companies. For more information go to Roadshow Public Performance Licensing www.roadwhowppl.com.au

__Other Business__

Nepali Collection at Rockdale

The State Library collection was launched at Rockdale Town Hall in March. Stephanie plans to continue the promotion of this collection to their local Nepalese community.

Hornsby is having a soft launch of the Nepalese collection in May. Kathleen Allen suggested contacting local language schools and inviting them to come to your library and introduce them to your services.

Glossary The glossary has been updated

NAIDOC/Refugee Week : What libraries are doing. • Canterbury is having some short film shows.

• Parramatta is trialling a community worker and inviting people from their CALD community with a refugee background to talk to the public about their experiences and telling their own stories.

Legal Aid of NSW

Working with new and emerging communities: a guide. Information on how to deal the people from emerging communities is available from Legal Aid and focus on several different community groups.

Canterbury Will be celebrating Law Week

Marrickville A Consumer Law Talk will be held in English Arabic, Chinese, Greek and Vietnamese run by Fair Trading NSW.

Willoughby In English, Cantonese, Mandarin and Korean. The topic will be strata living

Hornsby Will be celebrating Law Week- the topic will be on Family Reunions

Fairfield Is holding talks from Transplant Australia. In English/Vietnamese, English/ Arabic and English/Chinese

Next meeting 13th August Manly Library