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**Minutes of the Working group on Multicultural Services Quarterly Meeting held on Thursday 16th August 2012 at Cabramatta**

__Present__ Vivien Chung Willoughby Library Oliver Coady Hurstville Library Oriana Acevedo State Library Abby Dawson State Library Phuong Pham State Library Kemal Serdar Auburn Library Noel Willis Fairfield Library Katherine Zhu Randwick Library Joelmon Zungar Blacktown Library Wendy Ford Manly Library Yan Ping Lu Holroyd Library Stella Tay Hornsby Library Kaye Johnson Sutherland Shire Library Mirjana Djukic Ku-Ring-Gai Library Apologies Shauna Miller State Library Stephanie Lee Rockdale Library Danju Wong City of Sydney Library Kathleen Allen Hornsby Pauline Chan Parramatta Library Anne Hall Fairfield Library Wendy Gindi Canterbury Library Ros Khan Marrickville Library Vicki Smith Manly Library Roman Ciereszko Liverpool Library

__Welcome__ Anne Hall welcomed the group to Cabramatta. Anne suggested that members might find the latest edition of INCITE interesting in regards to innovative technology for LOTE speakers and to also read through the MyLanguage conference papers once online as it was a very interesting conference. 2. Apologies Received as above.

__Minutes of Previous Meeting__ The minutes of the previous meeting were not available but were accepted in absentia.

__Matters Arising__

__GUEST SPEAKER: Indian Mystique Pty Ltd – Shalu Gupta and Dolly Singh__ Miranda Dolly and Shalu from Indian Mystique gave a presentation about their book selling company and the material they have for sale. They set the company up last year in order to make books available about Indian culture and literature, particularly for children, in a wide range of regional Indian languages. They have picture books, folk tales, bilingual books, graphics and comics that are handpicked with content in mind. They also offer value added services such as story telling sessions, Skype chats with authors, classical dance, and arts and crafts for festivals. Prices vary depending books and packages but they offer one free added value service of choice as part of your purchase. Any additional services would be charged at the appropriate rate. There is potential to purchase available packages through the Multicultural Co-op. Shauna will send out details shortly.

Details: Shalu Gupta, email Shalu_p_g@yahoo.com, +614 0042 9480 Dolly Singh Miranda, email dolly_singh10@yahoo.com, +614 3544 5005

__GUEST SPEAKER: James Bennet/Library Press Display - Sarah Cavanagh__ Sarah demonstrated the Library Press Display database of international newspapers to the working group. Library PressDisplay is a web-based portal which provides unlimited online access to more than 1900 newspapers and magazines from 95 countries in 51 languages. PressDisplay presents content in a full replica format which allows the users to see the paper the way it was intended. Content on PressDisplay is always up to date and is often available before it’s available in print! Library PressDisplay was launched in 2003 and has since become a standard for libraries, around the world. There are currently more than 5000 libraries that have chosen Library PressDisplay for their newspaper solution. You can select by title, language or country and can set it up as you like with papers of choice on the front page.

The NSW.net Consortia Offer for the product is still available and will be until June 2013. The offer is listed here: http://www.nswnet.net/e-resources/librarypressdisplay

To view the pricing documentation public library staff are required to self register on our website. The pricing is commercial in confidence. To subscribe a library simply contacts the vendor and indicate that they would like to take advantage of the NSW.net consortia pricing.

Any questions please contact:

Ross Balharrie NSW.net Services Delivery Coordinator State Library of New South Wales rbalharrie@sl.nsw.gov.au www.nswnet.net Phone (02) 9273 1498

__Multicultural Marketing Campaign__ Oriana to update on progress.

__Grant Report Progress__ Oriana and Noel currently working on the campaign around the theme of “Your public library welcomes you” (not Welcome to your public library).

__Radio promotion__ Mirjana and Oriana spoke about using SBS radio as a way of promoting multicultural services through interviews and notices. They will develop a template that libraries can use.

Oriana to send out Report on Demand from the ABS where the newly arrived groups of people are living.

Mirjana also spoke about using Country Education Profile to help users.

__Small Project : Sharing songs and rhymes__ A Canadian library is collecting videos of songs and rhymes in different languages. Around November, Oriana will contact libraries looking for anyone (not necessarily library staff) who knows appropriate songs and rhymes and is prepared to be filmed performing them to go on the website.

__Cervantes Institute – Audiobooks__ The Cervantes Institute has audio books in Spanish available for download for free. Libraries can request access codes to allow patrons to do this themselves, each access code will allow 2 downloads per audiobook. A link will be posted on the State library website and a set of instructions developed by Oriana and Abby to make it easy to navigate the website as it is primarily in Spanish. Oriana will email when it is ready to go.

__My Language Conference__ Oriana spoke about the MyLanguage conference in Brisbane and gave a brief overview of some of the speakers including the fantastic Cherokee Indian presentation on the use of technology to revive their language and to grow interest in it. There was also a presentation by Anne Hall and Germana Morassi regarding the Multicultural Health Project, Oriana distributed the accompanying USB with the presentation on it to Working Group members present, and has more for those who were unable to attend _CHECK?

She reiterated that libraries and communities should use the What’s On feature of the MyLanguage website and gave an example of a group in Liverpool who used it to advertise their jewellery making class.

She also announced the Wilbur DVD initiative between My Language and the Little Book Club. See the press release from the Little Book Club here: http://www.thelittlebigbookclub.com.au/sites/thelittlebigbookclub.com.au/files/news/files/wilbur_multilingual_video__audio_resources_launch_media_release_final.pdf The DVD is a series of book readings available to watch and listen to in 14 different languages including: Somali, Tamil, Burmese, Persian-Farsi, Dinka, Hindi, Khmer, Nuer, Amharic, Chinese, Arabic, Vietnamese, French and English.

Oriana has acquired 500 copies to give FREE to every public library, central and branch. She will shortly send an email asking libraries to let her know if they DO NOT want it, and the remainder will be available to distribute to community groups or to have multiple copies in your library. Shauna will organise cataloguing through the co-op.

Noel also reported back on the conference, with specific highlights the Cherokee presentation, the Brisbane City Libraries presentation and also that by Alice Springs. See the full programme here for more details: http://www.mylanguage.gov.au/images/mylanguage%20conference%20program.pdf and make sure to check out the papers once online.

Oriana raised a suggestion to include the list of available languages for use in public libraries on the joining form for new members. She will get in touch with managers to get a feel for this.

__Strategic Plan__ Progressing.

__General Business__ None.

__Next Meeting:__ Thursday 15 November at State Library of NSW 9.30 for 10am