• Carolyn Burke - Fairfield
• Vassiliki Veros
• Merilyn Hills – Hornsby

• David Hay – Waverley
• Liz Astley – Wollongong
• Lyn White – Goulburn
• Ellen Forsyth – SLNSW
• Elizabeth Baker – Bankstown
• Jeanette Munro – Campbelltown
• Amy Heap – Riverina Regional
• Sarah Wild – Masman
• Heidi Colquhoun – Blue Mountains
• Helen Cowen – Wingecarribee

– Ellen Rewarding reading training is 10 years old this year. Modules are still current and relevant for library staff. Anyone wanting training, updated modules etc., please contact Ellen at SLNSW. Responses from the Readers Advisory survey will help us to plan the March 2015 RA seminar. There were 160 responses to the survey.

Highlights

Passive and active RA displays

• RA IS book oriented
• Digitally based RA is not widely practiced
• Pinterest id a very effective way to share RA stories
• Flickr and twitter are no longer new technology however there is still resistance from some Councils to allow their use
• RA is about finding things – and knowing which tools to use find resources
• Who is responsible for RA? All library staff
• RA seems to be being marketed only as “books” , these days we need to market all library services through all mediums
• RA training is credited with having a positive impact generally on library services.

How are you using RA in your library?

Suggestion to use all your collection and cross formats For example, suggest:

• medieval music to go with the medieval fiction
• Present display as a “what if”
• Try a “book tasting’ like a wine tasting

• RWP displays
• Blogs
• Using Hootesuite to schedule monthly promotions
• Facebook promotions
• Author talks related to specific monthly themes
• Book lists
• Displays on plasma and smartboards
• Goulburn library patrons can add reviews directly onto the catalogue database
• Libraries are still experiencing issues gaining access to or control of technology to promote their services – bookshop and social media sites blocked, or are reliant on other departments for publication/promotion and experience issues around correct timing of such.

• Subscribe to CODES discussion at http://lists.ala.org/sympa/subscribe/codes-convos.
• The last talk was about collection management and subject heading “tagging’.
• Suggest using 650 field for “staff picks”.
• Collection Development – part of the ALA – Ellen to attach summary here.
• Need to make catalogues easy to search/ info easy to find.
• Sutherland Library has Novelist as part of their catalogue.

How does your library demonstrate best practice?

• Number of interactions and direct questions
• Counting items borrowed from displays
• Counting items from “staff pick” catalogue tags
• Lists on website
• Social media reports
• Use of novelist
• Printed booklists and the impact of shelf talkers
• Customer surveys – but answers need to be yes/no
• QR code shelf markers to link to ebook collections
• Quick pick themed bags
• Does increased circulation figures mean better RA service or just easier navigation by library patrons to access information?

Suggestion that this be referred to CODES for broader discussion.

Effective roving RA will work if staff can link through the catalogue to music, history, blogs, ebooks etc so solid product knowledge is invaluable.

• Station 11/ Emily St John Mandel
• The bone clocks/ David Mitchell
• The attachments/ Rainbow Rowell
• Sensation games –Ipax
• The night jar – sound based
• Device 6 – the written word is your map
• Call me home/ Julie Kibler
• Secret history/ Donna Tartt
• The gone-away world/ Nick Harkaway
• Heartbreak Hotel – audio
• Poems to make grown men cry
• The unlikely voyage of Jack de Crow/ A J McKinnon
• The princess bride/ William Goldwin
• Audio books by Belinda Alexander and Lianne Moriarty
• Thinking clearly/ Jill le Blanc
• Lyrebird Hill/ Anna Romer
• Sky so heavy/ Claire Zaum
• The history of loneliness/ John Boyne
• Information does not want to be free/ Doctorow
• The road/ Cormac McCarthy
• The narrow road to the deep north/ Richard Flanagan
• I work in a public library/ Gina Sheridan
• The silkworm/Robert Galbraith
• The night guest/ Fiona McFarlane
• Boy, lost/ Kristina Olsson