**NSW Readers' Advisory Working Group meeting minutes Chatswood Library (Willoughby Library Service), 26 November 2019** Chair: Monique Akauola Minutes: Eric Dodson **1. Apologies** Ellen Forsyth (State Library) Amy Heap (Wagga) Christiane Birkett (Gunnedah) Robyn Menzies (Hawkesbury) **2. Attendance** Monique Akauola- Sutherland Eric Dodson – Lane Cove Suzanne Micallef - Parramatta Renee Fittler -Mosman Joanna Kondaxis – Inner West Council Suzy Small – Burwood Louise Quirk – Waverley Taryn Khamlu – Hornsby Anneta Argeitis – Hornsby Simon Welsh – Waverley Michael Selby – Randwick Linda Christie – Sutherland Suzanne Spencer – Northern Beaches Nicki Fox – Northern Beaches Janelle Collins – Central Coast Shazia Iftikhar – Canterbury-Bankstown Sharon Muscat – Hills Shire Abir El-Lahib – City of Sydney Cheryl Woodward - Willoughby **3. Linda Christie (Sutherland) Staff Picks presentation** * An avid reader and became go to staff member for suggested reading. * Originally a large display table was used with new fiction and non-fiction displayed. This became a main source for borrowers leaving shelf titles ignored. * Based on retail ideas used “Shelf talker” idea to highlight staff favourites, especially titles not recently published to encourage movement of shelf stock. * Simple bookmark with staff member name & brief description and why they like it, inserted in the book. * Keep it simple to overcome barriers and make it easy for staff to participate. * Quickly became a popular scheme giving users an in road to shelf stock. * Found it easier to institute at branch Library in terms of space and positioning. * Created Staff picks poster to alert library clients on this initiative. * The Staff Picks' book marks are reused when the books returned. Sutherland library has large collection of filled book marks, and the extra are filed in a folder under the title. * Tagged items in catalogue so items are flagged for staff on return. * Especially popular leading up to holidays. * Some Libraries had tried similar scheme but found it hard to engage and involve staff in the process. * Possibly could include RA component in staff meetings. * Christie introducing Staff picks book marks at each of the branches. And discovered that the layout & location of display is as important. * Samples of Staff reviews were shared and variety of styles work. From simple three words review, to few sentences review. * Library clients are curious and like personal feedback on what the library staff are reading **4. Shazia Iftikhar (Canterbury-Bankstown) Reading Hour promotion** * “Reading Corner” displays to highlight less used resources. * Provided a space with chairs for users and promotional material with books to select from. * Two photo competitions ran for staff and borrowers to take reading/book related pictures. Asked for consent to display with promo and combined with Facebook posts. * Involved local shop keepers with a guessing competition. Photos of shop keepers reading in their shop and borrowers to match with the participating shop. ** 5. Monique Akauola (Sutherland) Oracle Reading Card promotion** Launched for Reading Hour, combining the oracle/tarot card idea with Readers’ Advisory. Designed a set of oracle cards with literature genres. Borrowers can rely on serendipity and pick a card for the pack of 65 cards or select a genre they are comfortable with by looking through the pack. Each card related to a suggested reading list of around 20 titles. eg. Witchy Reads Cards were designed in publisher and a producer sourced online for around $50 per deck with a box to hold the cards. **6. Anneta Argeitis (Hornsby) “Quick Choice” collection** Retail based idea, face out shelving for seven catagories: * Australian Authors * Crime/Thriller * Top Choice * Award Winners * Staff Picks * Must Read (Modern Classics/Classics) * Interesting (Non-fiction) * To make it easy for time poor borrowers to find a popular & classic titles. Books are purchased, stickered and tagged specifically for this collection. Loan periods the same as regular collection but facilitating easy browsing. **7. Renee Fittler (Mosman) RA Displays** To activate an odd space in the Library installed a display stand with rotating themes such as: * Banned Books: controversial or restricted titles from Australia and around the world * Halloween Horror: highlight gateway titles to draw new readers * Sci-Fi/Fantasy: again using lighter titles and known authors to draw interest and highlight different aspects of the genre **8. Suzy Small (Burwood) Digital Resources displays** * Approaching renovation closure Burwood is especially keen to promote off site access through the use of digital resources * Utilising the main display areas with sections for each resource, including Bolinda Borrow Box & Overdrive eBooks and eAudio, RBDigital eMgazines & Beamafilm. * Tie in promotion with tech help sessions and opportunities in the Library **9. Social Media for Readers’ Advisory** * Suzy Small (Burwood) highlighted use of Instagram. Using a daily countdown to their library closure using titles with numbers in them making it a fun reminder with RA tie in * Posts short synopsis with post. More text heavy posts usually go on Facebook. * Important to post daily, be consistent and be aware of timing posts * Have found to have mainly Library world followers more than local residents * Renee Fittler (Mosman) also explained their system of two staff who post events and promotion but also bringing an RA element to the content. * “Bookface Friday” or theme posts can be effective * Staff picks promotion though posts including a brief description and standard hashtags * Bibliotherapy event utilised RA crossover in promotion * Both libraries are using Instagram, Facebook & Twitter but tend to divide content depending on what the intention is. Event promotion, RA posts and visual content all suiting different platforms * **10. Suzanne Micallef (Parramatta) “Parrapods” Podcast on Podbean** * Parramatta’s Library podcast covers a diverse range of topics with 23 podcasts recorded with 923 downloads so far in the first year https://parralibrary.podbean.com/ * Podbean was chosen as the platform due to diverse compatibility * Podcasts are recorded every two weeks, taking 1-2 hours, with some editing required * Background noise has proven to be an issue when recording so they are trying to find places to record which are as quiet as possible * The podcast is promoted on Facebook & Twitter as well as being embedded as a blog post * Book discussed on the podcast are listed with the synopsis each podcast and a strong RA content is part of each program **11. What have you been reading?** //Vodka & Apple Juice// by Jay Martin //Minute Mile// by David Baldacci //Less// by Andrew Sean Greer //Matthew Flinders’ Cat// by Bryce Courtenay //Growth of the Soil// by Knut Hansen //Serotonin// by Michel Houellebecq //Texaco// by Patrick Chamoiseau //The Testaments// by Margaret Atwood //Nursery// by Asia Mackay //The Starless Sea// by Erin Morgenstern //The Dutch House// by Ann Patchett //Summer of ‘69// by Elin Hilderbrand //The Trauma Cleaner// by Sarah Krasnostein //Death of Jesus// by J.M. Coetzee //Book of Dust// by Phillip Pullman //House of Salt & Sorrow// by Erin Craig **12. Points of Communication** * Staff Picks selections: use of retail ideas and fostering connections between staff and borrowers * Social Media Discussion: a number of Libraries with access to a variety of social media platform explained their usage of these digital tools * RA Displays/Promotions: a variety of methosd and tools being used and developed by libraries to facilitate access to collections and highlight meterials **13. Planning for 2020: topics for discussion** *Readers’ Advisory Promotions *Staff Engagement with RA *Book Clubs: how to, best practice, challenges, models *CALD Readers’ Advisory *Graphic Novels: advisory, collection management, Non-Fiction *International Libraries/Spaces: thinking outside the box *Self Published (Indy Reads) **14. Save the date:** Readers’ Advisory Seminar, 19th March, 2020 at the State Library of NSW Next meeting will be at Mudgee Library, Tuesday 19 May, 2020