**Minutes of the Working group on Multicultural Services Quarterly Meeting held on Thursday 17th May 2012 at Manly**

__Present__ Vivien Chung Willoughby Library Oliver Coady Hurstville Library Oriana Acevado State Library Kemal Serdar Auburn Library Noel Willis Fairfield Library Pauline Chan Parramatta Library Anne Hall Fairfield Library Wendy Gindi Canterbury Library Kathy Yang Marrickville Library Katherine Zhu Randwick Library Joelmon Zungar Blacktown Library Wendy Ford Manly Library Vicki Smith Manly Library

__Apologies__ Shauna Miller State Library Stephanie Lee Rockdale Library Yan Ping Lu Holroyd Library Danju Wong City of Sydney Library Kathleen Allen Kaye Johnson Stella Tay Hornsby Library Jann Debenhan Bankstown

__Welcome__ Vicki Smith, Manager Library Services welcomed the group to Manly.

__Minutes of Previous Meeting__ The minutes of the previous meeting were accepted by Anne Hall and seconded by Kemal Serdar

__Matters Arising__ 
__Letter to MPLA re cataloguing records__ Anne Hall has spoken to her colleagues at the last MPLA meeting regarding cataloguing in script. Oriana is to forward Anne the benefits of this in point form which Vicki Smith will take to the next MPLA meeting on 25th May

__Multicultural Bulk Loans__ Anne Hall has spoken to SLNSW representatives and will send letter complimenting the relevant staff on the improved service

Survey will be sent out via survey monkey to libraries asking questions regarding improving the multicultural bulk loan request form and web page

__GUEST SPEAKER: Peter Lechlein, Credit Outreach Educator – community engagement - ASIC__

The Credit Outreach Team’s primary objective is to develop and deliver community education strategies to help their customers make informed choices about money. The educational role in financial literacy covers every level of understanding money, credit & debt, loans etc. The Money Smart money management kit is currently available to consumer groups and may eventually be available to libraries. The information is all available on line at www.moneysmart.gov.au Money Smart booklets and brochures can be downloaded. You can contact ASIC’s infoline by visiting www.asic.gov.au/question or calling 1300 300 630 to order multiple copies of booklets

__Cervantes Institute__ The Institute has audio visual materials, DVD’s , music and classical literature and magazines in the Spanish language. They would like to link to SLNSW. Library users can obtain a password account to download books and eventually hope to be able to access bulk loans to SLNSW for literature, DVD’s music and magazines. This is a agreement in progress and will be officially announced by the State Library

__Marketing Committee Sub Committee__ The sub-committee has been meeting regularly between the quarterly meetings. The group will be submitting a grant application for $100,000 to cover billboards at railways stations, and advertising on buses throughout the Sydney metropolitan area with the message “YOUR PUBLIC LIBRARY WELCOMES YOU” in Arabic, Hindi, Somali, Burmese, Urdu and Punjabi. The words on the poster will be READ< LEARN> CONNECT< PLAY> ENJOY< RELAX. Anne Hall has agreed to manage the grant. A commitment from all libraries will be sort.

Marketing poster design Anne Hall managed the group into teams to work on ideas for the poster. Several fantastic ideas flowed from this exercise including • having a google map as the background • including library app and QR code on the poster • having images representing each of the words and then the slogan in other languages above each image and set inside the map • having every library pinpointed on the google map

__Proposals from Literacy Working group__ Two proposals came from the Literacy working group who also meet quarterly. Proposal one was the idea of meeting at the same library on the same day each quarter – Multicultural in the morning and Literacy in the afternoon. Proposal two was that on one of these meetings – preference for the August meeting – be held as a joint meeting with suitable speaker for both groups. It was felt this could benefit both working groups.

Both proposals were agreed upon by the Multicultural working group. It was proposed that Wendy Ford take the approval to the Literacy group’s August meeting to confirm dates for next year. The 3 libraries to agree to the meetings would need to have a venue available all day, and the library hosting the August meeting, would need to have a venue capable of holding the joint group.

The combined group meetings would commence in 2013.

__Gambling DVD__ Will be distributed by the NSW Multicultural Health Communication Service.

__2012 selection days-__ self selection Oriana reminded those involved of their responsibilities regarding self selection in particular regarding the management of their budget.

__Next Meeting:__ Thursday 16th August at Fairfield Library 9.30 for 10am