==== Reference and Information Services Group Meeting ==== ** Fairfield Library 17 February 2015** ==== Introductions. ==== ==== Apologies. ==== ==== Matters arising from last meeting ==== ==== Promotion of Reference services and collections - what are libraries doing? ==== * Not promoting ref as such as physical collection was very old - massive weed - senior staff positions now filled * Self checkouts installed so want to have more people working with customers but also difficult to present online resources - need better presentation method * Moving to electronic resources - visiting local schools and making contact with local librarians, going to their meetings and doing database training, library tours, tech talks and ref talks, roving librarian. * Social interaction is a massive need this needs to be considered with self checkouts * Readers advisory is where roving really helps * Manly promoted historic pictures collection in conjunction with surf championships by showcasing surfing photos * Review how we make eresources available. ==== Feedback from those participating in Information online ==== - what are the key ideas? Did you go to the conference or follow online via twitter (via #online15 or @aliaonline search) * Maker spaces was a big topic * Badging - earning badges for training * Eric from doc lab - keeping up with environmental shifts - need to keep innovating, sharing with public, survey but talk to people * Copyright - libraries need to fair use like in United States * ABC and Trove - using standards to get information - make digital collections harvestable * Collaborating with your community - looking outwards and engaging * Mitchell Whitelaw - big data sets - Newcastle, UK collection - also 'every noise counts' * Photo recognition as an exploration tool * Discovering other collections through Trove * Tim Sherratt - beautiful seams - seamless isn't the only way to do things - there is a value in people being able to see how collections join together to create a large product - make your borders an interesting transition * UNSW Sarah k? - project with europeana, chinese heritage group scanning caves but creating spaces where you feel like you're in a cave * (Lots manual data cleanup involved with all these tech projects) ==== Technology and reference ==== - what was at CES and what may it mean for your library? Plus LITA technology trends from ALA Midwinter * Maker spaces as reference service e.g.questions about how to use 3d printers, where to find things to make with 3d printers * Some museums are putting scans of their collection items online for people to make * Consumer Electronics Show - Samsung oven with split door, drones, lots of smart watches, wearable tech for medical conditions, * Oculus rift - in libraries * Google Glass but for more specific purposes * Erik Boekesteijn from DOKLAB has an idea for a tamagotchi library card if you don't feed it books and library visits it would fade Video - include links from library incubator project As collections change - see these examples - including [[http://www.libraryasincubatorproject.org/|Library as incubator project]]... and the Canadian library gardens (see video below) {{youtube>3Nab-740P8o}} ==== What are the implications information services? ==== Shameless plug for seminar on 6 May at SLNSW - no bookings yet but stay tuned ==== Crazy collections that libraries could offer: ==== E.g. Ann Arbor telescope collection, lending collection of surfboards? ==== IFLA Reference and Information Services Section Call for Papers ==== - 2015 Theme: Surprise Yourselves! New Models of Reference and Information Services It would be interesting to see what ideas people have for these areas. Topics of interest could include: * Transforming reference services during a time of budget restraint * The benefits of the human interaction as we balance access to both print and digital resources * Sustainable development of reference services * The reference librarian as a partner in community service (career advisor, tutor, local Government information, homework coaching, etc) * The role of the reference librarian in the development of discovery services ====Discussion of council amalgamations ==== - Queensland examples, Goulburn, Auckland ==== Question re inter filing of nonfiction with reference - ===== * better for pointing people to the right place * reduced doubling up but challenging with borrower confusion * need to think about shelving and storage issues, some loss of coherence about what the collection actually was * reference collection can slowly diminish as a result and 10 year age limit for weeding so collection disappears * What happens to the reference space? ==== Partnerships ==== * Hawkesbury - tourism crossover both in same section of the library - walk guides * Bush care walking app * Blue mountains - a while ago identified that they were missing photos of people - had lots of buildings - so worked with photographic club to run competition and entries became the property of the library * Wedding examples - collect photos * Refugee groups? * Disabilities groups - boarding houses change to group homes - do these carers connect with us, if not why - fear of loss of items, noise vocal clients, linking up with existing groups in the library * Chatswood - blind teenagers group * More and more marginalised people are coming into the library space - do we need better training? How do we handle these situations and * Centrelink training at blue mountains * Passports uk, immigration, police checks, government, cultural issues, mental health, forced partnership as a result of customers being directed to us, [ Move this discussion to the wiki to collate and collect and suggest] ==== Next agenda focus on this? ==== * Point 9 for agenda - do we still need this, pop up and reference, Waringah has a caravan, Camden has a tent, Waverley has a beach pop up * The changing nature of Reference collections and access options - what are libraries doing? * Discussion based on the soon to be released title Reinventing reference ==== Plug for re seminar, and March seminars at SLNSW ==== * Feedback from group that too much is scheduled to happen in March and this is making it very difficult for libraries to send staff. ==== Other business ==== ==== Next meeting date and location ==== : Auburn in August ---- Back to [[reference_and_information_services_working_group|Reference and information services working group home page]]