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**NSW PUBLIC LIBRARIES RESOURCE SHARING WORKING GROUP MEETING MINUTES**\\
**Date**: Monday 5th May 2025\\
**Venue:** Online via Zoom\\
**Time:** 2pm\\
**Chairperson:** Shelley Petchell, Cumberland \\
**Secretary:** Anne Laidlaw, City of Sydney\\

Full Downloadable Minutes Available {{ :minutes_-_5_may_2025_nsw_rswg.docx |here}}\\ 

**1. Welcome and introductions**\\
I acknowledge the Dharug people of the Eora Nation, the traditional custodians of our local area and we acknowledge their continued connection to Country. I would like to pay respect to Elders both past and present and extend that respect to all Aboriginal and Torres Strait Islander people who are present.\\

**2. Apologies**\\
Mandy Vaccaro, Albury; Rachel Pender, Camden; Ann Santangelo, Camden\\ 

**3. Confirmation of {{ https://wiki.libraries.nsw.gov.au/doku.php?id=minutes_3_february_2025_online_in-person_agm_nsw_document_delivery|December Minutes}}** - Kris, Sutherland ; Aurora, Bayside\\

**4. Actions arising from previous meeting**\\

  * Reciprocal email requests: Survey closed and 46 respondents. Updated list of reciprocal libraries is now available on the [[https://wiki.libraries.nsw.gov.au/doku.php?id=trove_partners_resource_sharing|Wiki here.]]\\

**5. State Library of NSW report**\\
Refurbishment of Macquarie St building closed from 12 May until later 2025. Information on refurbishment available at:[[ https://www.sl.nsw.gov.au/about/about-library/transforming-macquarie-street-building]] 

**6. Multicultural Services report** - {{:multicultural_services_report-2025-05-05.pdf |May 2025}}\\

__Accessible formats__
  * 2 weeks ago sent email to NSW library managers about accessible formats\\ 
  * How NSW PL cater to community members with print disability – physical formats only – JG compiling results and send to PLN elist\\

__Login for Libraries on SLNSW catalogue__
Some Libraries still having issues with loop of sign-in\\ 
  * If having issues call Joanna to go through in real time to then escalate to SLNSW technology team\\

__Overdue notices being sent by SLNSW__
  * Fixed issue of CR items being included in overdue list – every notice now will be only active loans\\

__Community language directory__
  * Glitch in numbers have now been fixed. Numbers should now be fixed\\
  
**7. Trove Collaborative Services Updates**\\
__Updates on TCS Resource sharing__\\

__User Acceptance Testing (UAT)__\\
Group is currently active but finishes 9 May. Kinks to be addressed and hopefully most current errors fixed by launch. The look and feel of the platform will be different\\
UAT Create a loan request\\
  * Requesting user – do not put name or email as they will be emailed from Trove. Only put in your ILL email address if anything\\ 
  * Required fields – requested change to wording\\
  * Different entries for same title – can’t add individual locations to rota as no control\\
  * Consider emailing library directly if you do know who has it and it is available\\
  * While system will skip if item is on loan it doesn’t note geographic location preference.\\
  * Logins: Trove Partners Search = Organisational login ; ReShare = Individual login\\
  * All with access to ReShare under institution NUC symbol will be able to see all requests that have been placed\\
  * Training will be modules based : written guides and videos – Borrowing, Requesting (see below for link)

__End of Rota__      
  * Question: If it reaches end of rota – will we then have to check why and reach out for reserve? A:Shelley to check in. Once end of rota – select networks again and it will skip those that have said no previously.
  * Can use notes and chat to talk with lender/requester
 
__Take 20 Meeting 1/5/25__: Video and slides available [[https://wiki.libraries.nsw.gov.au/doku.php?id=trove_partners_resource_sharing|here]]\\
  * Reciprocal only requests available until August\\
  * Logins to be released from May 5 2025\\
  * Trove Partners Search = institution log-in\\
  * From May 12 Individual logins to those names submitted by 30 April – if haven’t submitted do so with Trove Partner Support\\
  * Training will be released today, May 5th, on the Trove Partners Learning Hub: Module based with short videos and written guides. Access to Trove Partner Learning Hub can be requested via Trove Support\\
  * Update: All training modules have been uploaded to Wiki [[https://wiki.libraries.nsw.gov.au/doku.php?id=trove_partners_resource_sharing|here]]\\
  * Rollout starts the 12th May, NSW not until the 21st of May. Making requests available for NSW from 21 May\\
  * Logins should be sent for Resource Sharing Search platform and Reshare on this date. Recommended to use May for completing requests in LADD.\\
  * Back-up information: Can run reports in LADD for outstanding items – work queue – received and returned list – Go to LADD manual\\
  * Push to use email: Yes there will be at least initially a move to email. It is a huge change and we don’t know what bugs are actually going to happen. We can only support each other as best we can\\ 

__Learning Hub__ 

Q:Can I share the Partner Learning Hub login? A: Yes you can - TCS package may limit the number of learning hub logins e.g. Traditional package limited to 1-5 users.\\

Q: Delays or trouble applying for Learning Hub? A: Used to be quick but influx lately has added to turnaround time. If haven't heard back then let Anne/Shelley know. Current content from Learning Hub also uploaded to Wiki to assist in the meantime.\\
  
Q: Updated Network list? A: Haven't heard recent updates. Last known list available on [[https://wiki.libraries.nsw.gov.au/lib/exe/fetch.php?media=trove_partner_networks_march_2025.xlsx |Wiki]]\\


**8. ILL Van**\\

  * New options for SLNSW Van run - Genevieve and Cameron meeting on Wed to discuss what I going to happen going forward\\
  * While not on a yearly contract with Aust Post still confirming what options available outside of current situation. No further updates as yet - Cameron was also going to talk to NSW Managers meeting at end of May.\\  

**9. The Wiki**\\ - Content for the Trove Partners Resource Sharing Page updated 

**10. Libraries Australia/LADD issues**\\
       
**11. Suggested topics for discussion**\\

__Clarification of new arrangements (NLIVL)__: No charges unis/special libraries if reciprocal? ILRS loan restrictions.\\ 
A: Yes if a Uni/special library is listed in reciprocal network there are no charges. They may, however, be in both the reciprocal and pay for peer tiers so worth sending a note or chat request to specify what you are willing to pay.\\
System will not link to specific policy – can just say no and why\\

__Other request methods__
Waverley: Requests available via Webcat, logins supplied upon request-a more streamlined. Q: Is Noosa Library using email requests? A: I don't believe so. Noosa reached out to some Libraries recently asking for access to their local accounts to reserve direct instead on email.\\
Georges River: Email quickest way for them to get items as may get waylaid on pick-list if under external Library name.\\
Central Coast: Has been able to set up reciprocal requests with Bond University.\\    
 
__New Service level Fees and Charges for FY2025/26__

These fees will start from 1 July 2025 and are available [[https://read.alia.org.au/australian-interlibrary-resource-sharing-ilrs-code |here]] Please note that these are recommended fees only. 

Going forward Invoices from ReShare will be received monthly instead of Bi-monthly.

 {{:alia_fees_2025_26.png?nolink&400|}}

**12. Next meeting**\\

  * Monday 4th August 2025, 2-5pm (Online)
  * Monday 1st December 2025, 2-5pm (Hybrid meeting; both in person at the NSW State Library and online) 
    Note: Onsite will be at Michael Crouch Room at the Mitchell Library wing in place of the Macquarie Room