NSW public library wiki

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====== FAQ's and Guidelines ======

====NSW ILL E-List ====
The State Library of New South Wales have provided an e-list for discussion of inter-lending issues.

Subscribe by:\\
* going to [[https://pls.sl.nsw.gov.au/connect-network/email-lists|Email lists]]\\
* select ILL\\
* follow the subscribing instructions\\

Post to ill@libraries.nsw.gov.au\\

==== HARD2FIND LIST ====
The Hard2find list is for NSW public libraries to use for finding items which are not listed on Libraries Australia.  To be a member of this hard2find list your library must be willing to search for each title which is posted to the list.\\

Before items are requested on the Hard2find list, please check the following:\\
  * You have as much bibliographic information about the item as possible\\
  * You are registered with the hard2find list\\
  * Your acquisitions department will not be buying it\\
  * You have checked your catalogue\\
  * You have checked that the relevant SS library does not hold it\\
  * You have checked on Libraries Australia\\

Subscribe to the Hard2find mailing list by:\\
Subscribe by:\\
* going to [[https://pls.sl.nsw.gov.au/connect-network/email-lists|Email lists]]\\
* select hard2find\\
* follow the subscribing instructions\\

To send a message to the list, email to hard2find@libraries.nsw.gov.au\\
Note: You will need to be subscribed to  the hard2find list to be able to send an email to it.\\

==== COPYRIGHT ====

**How do I find information on copyright for inter-library loan purposes?**\\
Most of the copyright information provided online also has a disclaimer that it is not legal advice and that you should seek legal advice.\\

The Australian Copyright Council run regular training sesssions for a fee.\\
Look on their website for Seminars.\\
They also have online FAQ sheets. Try Find an answer>Browse by A-Z>choose L and look for Libraries.\\
[[https://www.copyright.org.au/search?page=1&keyword=libraries|Copyright for Libraries]]\\

ALIA (Australian Library and Information Association) Library provides information and Fact Sheets\\
[[https://read.alia.org.au/alia-copyright-and-intellectual-property-policy-statement|ALIA copyright and intellectual property policy statement]]\\
[[https://read.alia.org.au/documents/copyright|ALIA Copyright Articles]]\\
[[https://read.alia.org.au/fair-use-copyright|Fair use (copyright) Articles]]



The National Library provides information and Fact Sheets\\
[[http://www.nla.gov.au/document-supply-services/copyright|Copyright and Document Supply for Libraries]]\\
[[https://www.nla.gov.au/useful-copyright-resources|NLA Useful Copyright Resources]]\\
[[https://wiki.nla.gov.au/display/LADD411/05.+Copyright|Copyright - Introduction]]\\
as at Aug 2021\\


====ILL CHARGES====

**What do Libraries in NSW charge their borrowers for ILL requests?**

2024 - Survey sent to ill@libraries.nsw elist to assess which Libraries charge for ILL requests and, if so, what those charges are. 

 {{ :2024_inter_library_loans_charges_nsw.xlsx |Survey results - Local ILL charges}} 

====LOST BOOKS/ITEMS====
**What happens if we lose a book or other item?**\\
  * The National Library charges $300 for a lost or damaged item. Overdue items could incur a $150 late fee if an invoice has been prepared.\\
  * The State Library NSW charges $120 + GST for a lost or damaged item.\\
  * Other libraries may charge the cost of the item plus the processing fee, or as advertised in the [[http://www.nla.gov.au/apps/ilrs|Australian Interlibrary Resource Sharing Directory.]]\\
  * The ILRS Code nominates the requesting library as being responsible for items which become lost while on inter-library loan, unless lost "in-transit" from the owning library.
as at Aug 2021\\

==== COMMUNITY LANGUAGES ====
**Which libraries provide bulk loans of community language materials?**\\
The State Library Multicultural Service has a great range of books in many languages.\\
Use their [[https://www.sl.nsw.gov.au/public-library-services/multicultural-bulk-loan-request|online request form.]]\\ 
Check the [[http://www.sl.nsw.gov.au/services/multicultural/comm_languages/|Community Languages Collection Directory]] to see which NSW public libraries have collections in the language you need. Not all listed collections are available for inter-lending.\\

**Other Libraries that can lend community language items**\\

In March 2022 a short survey was sent around to see which Libraries outside the SLNSW had the capacity to loan Community Language items on Bulk Loan and/or individually.\\

Responses to this survey as well as the survey questions used can be found below. 

{{ {{ :lending_community_language_items_2022.docx |Survey questions 2022 - Community Languages on ILL}}

{{ {{ :lending_community_language_items_on_ill_reponses_apr_2022.xlsx |Results - Lending Community Languages on ILL}}
====FINDING FICTION====
//Forthcoming content//

==== FINDING DVDs ====
A Survey was sent out to the ill elist in March/April 2022 asking Libraries to comment on what AV materials they are able to lend on Inerlibrary Loan. The Survey questions and results can be found below.

{{ :lending_av_materials_ill_2022.docx |Survey questions 2022 - Lending AV Materials on ILL}}\\

{{:lending_av_materials_on_ill_responses_apr_2022_2_.xlsx |Results - Lending AV Materials on ILL}}



==== Help Sheets ====
{{ :ill_help_sheet_for_library_staff_-_revised_by_teresita_quinones_19.08.2021.doc |Updated Help Sheet (2021) - Revised by Teresita Quinones}}\\

Some previously created Help Sheets for ILL can also be found below:\\

{{ :ill_help_sheet_for_library_staff_-_revised_by_sutherland_library_2_.doc |Help Sheet for Library staff (2013)}}\\ 
{{ :requesting_a_dvd_on_ladd_help_sheet.doc |Requesting a DVD on LADD (2013)}}\\ 
{{ :requesting_a_book_on_ladd_help_sheet.doc |Requesting a Book on LADD (2013)}}\\
[[https://web.archive.org/web/20210830021032/https://sites.google.com/site/interlibraryloansnsw/manual-and-guid|Guideline revisions and overview (2007)]]