training_exercises
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training_exercises [2023/08/03 00:36] – aaronw | training_exercises [2023/11/15 22:34] (current) – aaronw | ||
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**Creating book reviews** | **Creating book reviews** | ||
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A training exercise we do for staff at the Inverell Library is monthly book reviews based on a particular genre/ | A training exercise we do for staff at the Inverell Library is monthly book reviews based on a particular genre/ | ||
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This exercise has helped library staff improve their knowledge about what makes certain genres/ | This exercise has helped library staff improve their knowledge about what makes certain genres/ | ||
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+ | **Matching game** | ||
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+ | Matching books to customers’ requests | ||
+ | This game was created to get library staff members in the routine of identifying appeal characteristics from a book’s blurb/ | ||
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+ | The set-up | ||
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+ | • You need to create or use previously recorded customer readers advisory questions. Write/type them out on separate pieces of paper. At least 1 request for each team but its better with more so you can play more rounds (you want each team to do several rounds). | ||
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+ | • Select some books (teams could also be assigned a shelf of books each) or create/ | ||
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+ | How the game is played | ||
+ | The game consists of several customer requests and staff must suggest 5ish books for each request. | ||
+ | Start by splitting staff members into teams of 2 or 3 so they need to discuss their process with each other. | ||
+ | Then hand out a customer’s request to each team and a stack to books or printed book covers. You want to give each team at least 20 books to select from for each customer request. Remember that when staff do a real RA request they mostly use the catalogue to search for appeal characteristics and can bring up hundreds of results so 20+ isn’t that many. | ||
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+ | The staff members need to read the customer request, identify the appeal characteristics the customer is asking for. Then go through the books and read the blurbs to discover the appeal characteristics of the books, then match them to the request. As I said before this game is all about identifying the appeal characteristics and matching them to the customer’s request. It might be helpful for staff members to write down the appeal characteristics that they identify from the customer’s request. | ||
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+ | There are no wrong answers to this game, just trying your best to match books to customers requests. And like with a real RA conversation you can add a book that doesn’t completely match the request but that the customer might be interested in. | ||
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+ | There are also no real winners with this game, although I did award each teams members that finished first a chocolate frog, and at the end gave everyone a frog too. It’s supposed to be a fun game that helps staff learn to put the appeal characteristics in practice. | ||
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training_exercises.1691040992.txt.gz · Last modified: 2023/08/03 00:36 by aaronw