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--- module_6_answers_and_review_ref-ex [2021/05/09 06:17] – judyatkinson
+++ module_6_answers_and_review_ref-ex [2026/02/23 16:35] (current) – ita_hanssens
@@ Line 5: / Line 5: @@
 ==== Module 6 answers ====
-//Suggested answers for Module 11 exercises - Discuss the questions and your answers with your supervisor, trainer or colleagues.//
+//Suggested answers for Module 6 exercises - Discuss the questions and your answers with your supervisor, trainer or colleagues.//
 **Ethics**
@@ Line 11: / Line 11: @@
 .Find your Council code of conduct and summarise the document.
-Your Council's code of conduct statement will have important information about how you are expected to behave in and outside the workplace where you are representing Council. Consider how this fits within your role within the library. Remember that you are the public, recreational, face of Council.
+Your Council's code of conduct statement will have important information about how you are expected to behave in and outside the workplace where you are representing Council. Consider how this fits within your role within the library. Remember that you are the public face of Council.
-Policies
+. 2. Read the [[https://www.alia.org.au/Web/Web/About-Us/Code-of-Ethics/ALIA-Code-of-Ethics.aspx?hkey=eaeaf6ca-cdb7-4fd0-9dff-b0b1d35d8db4 | ALIA Code of Ethics for the Australian Library and Information Services Workforce]].
+You may have found some of these policies and documents earlier in Reference Excellence.  Discuss your answers with your supervisor.
 **Policies**
@@ Line 21: / Line 25: @@
-  * Free access to basic reference services [[https://www.legislation.nsw.gov.au/view/html/inforce/current/act-1939-040|Library Act 1939]]
+* Free access to basic reference services [[https://www.legislation.nsw.gov.au/view/html/inforce/current/act-1939-040|Library Act 1939]]
-  * [[https://www.alia.org.au/about-alia/policies-standards-and-guidelines/alia-core-values-statement|ALIA core values statement]]
+  * [[https://read.alia.org.au/alia-core-values-policy-statement-0|ALIA core values statement]]
-  * [[https://www.alia.org.au/about-alia/policies-standards-and-guidelines/statement-free-access-information|ALIA statement on free access to information]]
+  * [[https://www.legislation.nsw.gov.au/view/whole/html/inforce/current/sl-2018-0472|NSW Library Regulation 2018]]
-  * [[https://www.alia.org.au/about-alia/policies-standards-and-guidelines/library-and-information-services-people-disability|ALIA statement on library and information services for people with disabilities]]
+  * [[https://read.alia.org.au/guidelines-library-and-information-services-people-disabilities|ALIA statement on library and information services for people with disabilities]]
   * [[https://atsilirn.aiatsis.gov.au/protocols.php|Aboriginal and Torres Strait Islander protocols for libraries, archives and information services]]
 **Free access to information**
-. How do your policies and service provision comply with the [[https://www.sl.nsw.gov.au/sites/default/files/accesstoinformation2007.pdf|Library Council of New South Wales Access to Information in New South Wales Public Libraries Guideline]] and [[https://www.alia.org.au/about-alia/policies-standards-and-guidelines/statement-free-access-information|ALIA Statement on free access to information]].
+. How do your policies and service provision comply with the [[https://pls.sl.nsw.gov.au/sites/default/files/2023-09/access_to_information_guideline.pdf|Library Council of New South Wales Access to Information in New South Wales Public Libraries Guideline]] and [[https://read.alia.org.au/alia-free-access-information-statement|ALIA Statement on free access to information]].
 . Check your Council's procedures for access to information. Are there different conditions for staff and members of the public?
@@ Line 58: / Line 63: @@
   * The address details (email or otherwise) of patrons is confidential and cannot be shared with outside agencies.
   * Becoming involved in family disputes places library staff in awkward situations. It is advisable to direct this request to the library manager. Even though the mother in this situation is the guarantor of the child does not mean that the father is not entitled to information regarding his son (who is under 18 years and still a minor). Your library manager will review the request and may require the father to provide a court document supporting his request.
+**Articificial intelligence**
+As artificial intelligence becomes more prevalent in society public libraries have a responsibility to address the ethical challenges involved as well as having an important role in assisting the community in understanding the applications and limitations of AI.
+  - Many organisations are introducing policies around the use of AI in the workplace. If your library or council does not have one in place you may wish to discuss this with your supervisor.
+  - Public libraries are trusted places of information. Think about what your library currently does to provide the community with skills in media/digital literacy and how AI may fit into this. Are there any other ideas you have for programs and information campaigns?
 {{:wiki:answers_review.jpg|}}
@@ Line 108: / Line 120: @@
 **Reference Excellence - self paced reference and information services training**
-[[About ref-ex]]
+[[About ref-ex|About Reference Excellence]]
-[[Module 1 Overview of the reference process ref-ex]]
-[[Module 2 Reference interview skills and question types ref-ex]]
-[[Module 3 People skills, reference behaviours ref-ex]]
+[[Module 1 Overview of the reference process ref-ex|Module 1 Overview of the reference process]]
-[[Module 4 Search strategies ref-ex]]
+[[Module 2 Reference interview skills and question types ref-ex|Module 2 Reference interview skills and question types]]
-[[Module 5 Reference resources ref-ex]]
+[[Module 3 People skills, reference behaviours ref-ex|Module 3 People skills, reference behaviours]]
-[[Module 6 Ethics and legislation ref-ex]]
+[[Module 4 Search strategies ref-ex|Module 4 Search strategies]]
-[[Module 7 Roving reference ref-ex]]
+[[Module 5 Reference resources ref-ex|Module 5 Reference resources]]
-[[Module 8 Local studies ref-ex]]
+[[Module 6 Ethics and legislation ref-ex|Module 6 Ethics and legislation]]
-[[Module 9 Family history ref-ex]]
+[[Module 7 Roving reference ref-ex|Module 7 Roving reference]]
-[[Module 10 Children ref-ex]]
+[[Module 8 Local studies ref-ex|Module 8 Local studies]]
-[[Module 11 Young adults ref-ex]]
+[[Module 9 Family history ref-ex|Module 9 Family history]]
-[[Module 12 Corporate library services ref-ex]]
+[[Module 10 Children ref-ex|Module 10 Children]]
-[[Module 13 Technology reference services ref-ex]]
+[[Module 11 Young adults ref-ex|Module 11 Young adults]]
+[[Module 12 Corporate library services ref-ex|Module 12 Corporate library services]]
+[[Module 13 Technology reference services ref-ex|Module 13 Technology reference services]]