module_6_answers_and_review_ref-ex
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module_6_answers_and_review_ref-ex [2021/05/09 02:00] – judyatkinson | module_6_answers_and_review_ref-ex [2024/03/07 19:41] (current) – ita_hanssens | ||
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- | ==== Module 6 Answers and review Reference Excellence ==== | + | ==== Module 6 Answers and review |
[[module_6_ethics_and_legislation_ref-ex|Module 6 Ethics and legislation (Reference Excellence)]] | [[module_6_ethics_and_legislation_ref-ex|Module 6 Ethics and legislation (Reference Excellence)]] | ||
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==== Module 6 answers ==== | ==== Module 6 answers ==== | ||
- | **Suggested answers for Module 6 exercises** | + | //Suggested answers for Module 6 exercises |
- | + | ||
- | Discuss the questions and your answers with your supervisor, trainer or colleagues. | + | |
**Ethics** | **Ethics** | ||
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1.Find your Council code of conduct and summarise the document. | 1.Find your Council code of conduct and summarise the document. | ||
- | Your Council' | + | Your Council' |
- | Policies | + | |
**Policies** | **Policies** | ||
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- | | + | * Free access to basic reference services [[https:// |
- | * [[https://www.alia.org.au/ | + | * [[https://read.alia.org.au/ |
- | * [[https:// | + | * [[https:// |
- | * [[https://www.alia.org.au/ | + | * [[https://read.alia.org.au/ |
* [[https:// | * [[https:// | ||
+ | |||
**Free access to information** | **Free access to information** | ||
- | 1. How do your policies and service provision comply with the [[https:// | + | 1. How do your policies and service provision comply with the [[https:// |
2. Check your Council' | 2. Check your Council' | ||
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====What have you learned? | ====What have you learned? | ||
- | **Ethics** | + | **[[module_6_ethics_and_legislation_ref-ex# |
The Australian Library and Information Association (ALIA) has published a code of professional conduct and a set of core values that all library employees should understand. This code of conduct and set of core values helps us to preserve our patrons' | The Australian Library and Information Association (ALIA) has published a code of professional conduct and a set of core values that all library employees should understand. This code of conduct and set of core values helps us to preserve our patrons' | ||
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//**Major Point: Library work has important ethical considerations. Many of these are expressed in the ALIA Statement on Professional Conduct.**// | //**Major Point: Library work has important ethical considerations. Many of these are expressed in the ALIA Statement on Professional Conduct.**// | ||
- | **Policies** | + | **[[module_6_ethics_and_legislation_ref-ex# |
//**Major Point: All libraries offering reference service should have a statement of objectives, a description of the types and levels of services offered, and guidelines to help staff who provide this service.**// | //**Major Point: All libraries offering reference service should have a statement of objectives, a description of the types and levels of services offered, and guidelines to help staff who provide this service.**// | ||
- | **Patron expectations** | + | **[[module_6_ethics_and_legislation_ref-ex# |
* Serving the community means serving everyone in the community, regardless of the beliefs or affiliations of individuals or groups | * Serving the community means serving everyone in the community, regardless of the beliefs or affiliations of individuals or groups | ||
* Library and information services have particular responsibilities in supporting and sustaining the free flow of information and ideas | * Library and information services have particular responsibilities in supporting and sustaining the free flow of information and ideas | ||
- | **Respect for diversity and individuality** | + | **[[module_6_ethics_and_legislation_ref-ex# |
//**Major Point: All people in the community are entitled to an equitable library service, and all questions deserve equal treatment.**// | //**Major Point: All people in the community are entitled to an equitable library service, and all questions deserve equal treatment.**// | ||
- | **Confidentiality** | + | **[[module_6_ethics_and_legislation_ref-ex# |
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What to do when you finish the module... | What to do when you finish the module... | ||
- | When you have completed the exercises for this module, you may want to talk to your colleagues or supervisor about them. | + | When you have completed the exercises for this module, you may want to talk to your supervisor, trainer or colleagues |
Please fill out and submit | Please fill out and submit | ||
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**Reference Excellence - self paced reference and information services training** | **Reference Excellence - self paced reference and information services training** | ||
- | [[About ref-ex]] | + | [[About ref-ex|About |
- | + | ||
- | [[Module 1 Overview of the reference process ref-ex]] | + | |
- | + | ||
- | [[Module 2 Reference | + | |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
- | [[Module | + | [[Module |
+ | [[Module 12 Corporate library services ref-ex|Module 12 Corporate library services]] | ||
+ | [[Module 13 Technology reference services ref-ex|Module 13 Technology reference services]] |
module_6_answers_and_review_ref-ex.1620543616.txt.gz · Last modified: 2021/05/09 02:00 by judyatkinson