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module_3_people_skills_reference_behaviours_ref-ex [2026/03/09 16:49] michael.adams_sl.nsw.gov.aumodule_3_people_skills_reference_behaviours_ref-ex [2026/03/09 16:50] (current) michael.adams_sl.nsw.gov.au
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 There are some other helpful resources to explore including: There are some other helpful resources to explore including:
  
-  * [[https://pls.sl.nsw.gov.au/managing-my-library/standards-and-guidelines/nsw-public-library-objectives-and-standards|NSW Public Library Objectives and Standards]] has information about providing reference and information services in NSW public libraries. +  * [[https://pls.sl.nsw.gov.au/managing-my-library/standards-and-guidelines/nsw-public-library-objectives-and-standards|NSW Public Library Objectives and Standards]] from the State Library of NSW has information about providing reference and information services in NSW public libraries. 
-  * [[https://www.ala.org/rusa/resources/guidelines/guidelinesbehavioral|Guidelines for Behavioral Performance of Reference and Information Service Providers]]+  * [[https://www.ala.org/rusa/resources/guidelines/guidelinesbehavioral|Guidelines for Behavioral Performance of Reference and Information Service Providers]] - guidelines from the American Library Association.
  
  
module_3_people_skills_reference_behaviours_ref-ex.1773092976.txt.gz · Last modified: 2026/03/09 16:49 by michael.adams_sl.nsw.gov.au