module_1_answers_and_review_ref-ex
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| module_1_answers_and_review_ref-ex [2021/05/08 20:53] – judyatkinson | module_1_answers_and_review_ref-ex [2023/11/28 17:46] (current) – judyatkinson | ||
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| - | ====Module 1 Answers and review | + | ====Module 1 Answers and review |
| [[module_1_overview_of_the_reference_process_ref-ex|Module 1 Overview of the reference process (Reference Excellence)]] | [[module_1_overview_of_the_reference_process_ref-ex|Module 1 Overview of the reference process (Reference Excellence)]] | ||
| Line 5: | Line 5: | ||
| ==== Module 1 answers ==== | ==== Module 1 answers ==== | ||
| - | **Suggested answers for Module 1 exercises** | + | //Suggested answers for Module 1 exercises |
| **Reference services** | **Reference services** | ||
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| * DVD and audio collections | * DVD and audio collections | ||
| * Genealogy collections | * Genealogy collections | ||
| - | * Maps & atlases | + | * Maps and atlases |
| * Local magazines and the local newspaper | * Local magazines and the local newspaper | ||
| + | * Community information database | ||
| * Staff members who are knowledgeable about the community. | * Staff members who are knowledgeable about the community. | ||
| Line 61: | Line 62: | ||
| Answer the following questions about your library. If you don't know the answers, talk with your colleagues. | Answer the following questions about your library. If you don't know the answers, talk with your colleagues. | ||
| - | 1. How is it possible to allow privacy when assisting a patron? | + | 1. How is it possible to ensure |
| 2. How can you make patrons feel comfortable when working to find answers to information needs? | 2. How can you make patrons feel comfortable when working to find answers to information needs? | ||
| Line 119: | Line 120: | ||
| What information is needed in your community for products, health, government, how-to, personal enrichment, work and school? | What information is needed in your community for products, health, government, how-to, personal enrichment, work and school? | ||
| - | //**Major point: The one place in the community that can provide various types of information | + | //**Major point: The library is the one place in the community that can provide |
| **[[module_1_overview_of_the_reference_process_ref-ex# | **[[module_1_overview_of_the_reference_process_ref-ex# | ||
| Line 150: | Line 151: | ||
| //**Major point: Library staff performance is critical in meeting a community' | //**Major point: Library staff performance is critical in meeting a community' | ||
| + | |||
| + | {{: | ||
| ====Evaluation==== | ====Evaluation==== | ||
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| What to do when you finish the module... | What to do when you finish the module... | ||
| - | When you have completed the exercises for this module, you may want to talk to your colleagues or supervisor about them. | + | When you have completed the exercises for this module, you may want to talk to your supervisor, trainer or colleagues |
| Please fill out and submit | Please fill out and submit | ||
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| **Reference Excellence - self paced reference and information services training** | **Reference Excellence - self paced reference and information services training** | ||
| + | |||
| [[About ref-ex|About Reference Excellence]] | [[About ref-ex|About Reference Excellence]] | ||
module_1_answers_and_review_ref-ex.1620525183.txt.gz · Last modified: 2021/05/08 20:53 by judyatkinson