NSW public library wiki

User Tools

Site Tools

Trace:
module_13_technology_reference_services_ref-ex

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision		Previous revision
module_13_technology_reference_services_ref-ex [2026/03/09 18:16] – michael.adams_sl.nsw.gov.aumodule_13_technology_reference_services_ref-ex [2026/03/09 18:18] (current) – michael.adams_sl.nsw.gov.au
Line 103: Line 103:
 The factors which affect usage of ecollections in NSW public libraries for the libraries with the higher turnover rates: The factors which affect usage of ecollections in NSW public libraries for the libraries with the higher turnover rates:
  
-  * the collections are actively developed and tailored +  * Collections are actively developed and tailored. 
-  * ebooks/eaudio are visible on the homepage of the library website +  * ebooks/eaudio are visible on the homepage of the library website. 
-  * the titles are accessible in the catalogue +  * Titles are accessible in the catalogue. 
-  * staff are trained in how to use and download ebooks/eaudio, and this training is updated +  * Staff are trained in how to use and download ebooks/eaudio, and this training is updated. 
-  * staff actively promote ebooks in the library, and in many there are signs or other ways to locate in the library +  * Staff actively promote ebooks in the library, and in many there are signs or other ways to locate in the library. 
-  * training is provided for patrons in how to use and download ebooks/eaudio+  * Training is provided for patrons in how to use and download ebooks/eaudio.
    
 By including ebooks, eaudio, music and videos into library collections, library staff must be able to assist patrons with downloading and accessing these items. It is very important to have these resources visible on the library website with a short instruction regarding accessing these – example: [[https://library.albany.wa.gov.au/Profiles/lib/Assets/ClientData/Libby_App_User_Guide.pdf|Libby App User Guide]] By including ebooks, eaudio, music and videos into library collections, library staff must be able to assist patrons with downloading and accessing these items. It is very important to have these resources visible on the library website with a short instruction regarding accessing these – example: [[https://library.albany.wa.gov.au/Profiles/lib/Assets/ClientData/Libby_App_User_Guide.pdf|Libby App User Guide]]
Line 135: Line 135:
 **Documentation and training** **Documentation and training**
  
-Library staff may provide additional technology assistance for patrons including : -+Library staff may provide additional technology assistance for patrons including:
  
-  * one on one sessions+  * one-on-one sessions
   * small group sessions   * small group sessions
   * step by step instructions in various formats   * step by step instructions in various formats
module_13_technology_reference_services_ref-ex.1773098166.txt.gz · Last modified: 2026/03/09 18:16 by michael.adams_sl.nsw.gov.au