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module_11_young_adults_ref-ex [2021/05/09 07:11] – judyatkinsonmodule_11_young_adults_ref-ex [2026/03/01 17:46] (current) – ellen.forsyth_sl.nsw.gov.au
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 ====What you will learn about reference services for young adults==== ====What you will learn about reference services for young adults====
  
-This module will cover reference services for young adults aged from 12 to 24. You can use many of your existing skills in providing a reference service, but there are a few special considerations to keep in mind. This module is for all staff who provide a reference service in public libraries. Providing a positive library experience for young adults is important so they continue to use the library services.+This module will cover reference and information services for young adults aged from 12 to 24. You can use many of your existing skills in providing a reference service, but there are a few special considerations to keep in mind. This module is for all staff who provide a reference service in public libraries. Providing a positive library experience for young adults is important so they continue to use the library services.
  
 ====Role of specialist staff==== ====Role of specialist staff====
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 **Young adult as patrons** **Young adult as patrons**
  
-  - It is important to show respect for young adults and their information needs.  What the young adult is asking is just as important as any other query you may deal with.  +  * It is important to show respect for young adults and their information needs.  What the young adult is asking is just as important as any other query you may deal with.  
  
  
 **Talk with young adults** **Talk with young adults**
  
-  - Talk to the young adults as a priority, rather than the parent or carer. +  * Talk to the young adults as a priority, rather than with their parent or carer. 
-  - The young adult is doing the assignment or asking the question and they need to be the focus of your attention. +  * The young adult is doing the assignment or asking the question and they need to be the focus of your attention. 
-  - Make sure the young person understands what you are saying. +  * Make sure the young person understands what you are saying. 
-  - Show that you are enthusiastic and approachable. It is encouraged to come out from behind the desk as this removes barriers. +  * Show that you are enthusiastic and approachable. It is encouraged to come out from behind the desk as this removes barriers, or include this as part of roving services. 
-  - Have a look at [[module_7_roving_reference_ref-ex|Module 7 Roving reference]] for some pointers. +  * Have a look at [[module_7_roving_reference_ref-ex|Module 7 Roving reference]] for some pointers. 
-  - There will be times when you will be talking to the parents when the young adult is not with them. Obtain as much information about the assignment as possible.  +  * There will be times when you will be talking to the parents when the young adult is not with them. Obtain as much information about the assignment or information need as possible.  
-  - Encourage the parent to bring their young adult to the library. +  * Encourage the parent to bring their young adult to the library. 
-  - If the parent is asking for the information, remind them to check with the young adult that the resources are useful.+  * If the parent is asking for the information, remind them to check with the young adult that the resources are suitable.
  
  
-Look at this article on [[https://www.nimh.nih.gov/health/publications/the-teen-brain-7-things-to-know/index.shtml|brain development]]. See the [[module 10 children ref-ex|Module 10]] for information about working with younger patrons.+Look at this article on [[https://www.nimh.nih.gov/health/publications/the-teen-brain-7-things-to-know/index.shtml|brain development]] and this one on the [[https://www.aihw.gov.au/reports/children-youth/health-of-young-people|health of young people]]. See the [[module 10 children ref-ex|Module 10]] for information about working with younger patrons.
  
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   - What eBooks are available through your library to suit young adults?   - What eBooks are available through your library to suit young adults?
  
- +[[module_11_answers_and_review_ref-ex|Module 11 Answers and review]]
-[[Module 11 Answers and review (ref-ex)]]+
  
 {{ :wiki:stripe5_refex.jpg |}} {{ :wiki:stripe5_refex.jpg |}}
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 Find out what HSC resources and services your library has. Find out what HSC resources and services your library has.
  
-The [[https://www.boardofstudies.nsw.edu.au/|Board of Studies]] has links to all the syllabus requirements. They also have developed additional websites dedicated to different topics, such as [[http://www.multiculturalaustralia.edu.au/|Making Multicultural Australia]]. There are so many useful resources on the Board of Studies website. Some universities have developed HSC focused resources.[[ https://libguides.csu.edu.au/HSC|Charles Sturt]] is an example you can look at. Be sure to put some time aside to explore these resources.+The [[https://educationstandards.nsw.edu.au/wps/portal/nesa/home | NSW Education Standards Authority]] has links to all the syllabus requirements. Some universities have developed HSC focused resources.[[ https://libguides.csu.edu.au/HSC|Charles Sturt University]] has an example you can look at. Be sure to put some time aside to explore these resources.
  
 Some libraries have already done the hard work for you. Websites like  Some libraries have already done the hard work for you. Websites like 
-  * [[https://www.insidebreak.org.au/|Inside Break]] +  * [[https://www.sl.nsw.gov.au/find-legal-answers/legal-information/legal-information-students|Find Legal Answers]] 
-  * [[https://legalanswers.sl.nsw.gov.au/|Find Legal Answers]] +  * [[https://www.sl.nsw.gov.au/learning/hsc| State Library HSC]]
-  * [[https://www.sl.nsw.gov.au/learning/hsc-2021| State Library HSC]]+
   * [[https://guides.sl.nsw.gov.au/sb.php?subject_id=125699|State Library of NSW Study guides]] have plenty of HSC resources that are easily accessed and provide in-depth and reliable information.   * [[https://guides.sl.nsw.gov.au/sb.php?subject_id=125699|State Library of NSW Study guides]] have plenty of HSC resources that are easily accessed and provide in-depth and reliable information.
  
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 Discuss your findings with your colleagues or supervisor. Discuss your findings with your colleagues or supervisor.
  
-[[Module 11 Answers and review (ref-ex)]]+[[module_11_answers_and_review_ref-ex|Module 11 Answers and review]]
  
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   * Have a look at how your young adult collection is shelved. How are series shelved? Are there any subject or genre headings to help? Are the subject headings in the catalogue?   * Have a look at how your young adult collection is shelved. How are series shelved? Are there any subject or genre headings to help? Are the subject headings in the catalogue?
   * How is the collection divided by age? Read a couple of titles from the young adult collection.   * How is the collection divided by age? Read a couple of titles from the young adult collection.
-  * When suggesting a "book to read", a good place to start is to ask what other books the person has read and why they enjoyed them.  +  * When suggesting a "book to read", a good place to start is to ask what other books the person has read and why they enjoyed them. Remember it is important to be unjudgmental when assisting readers with suggestions.  
-  * [[https://wiki.libraries.nsw.gov.au/doku.php?id=doorways_or_appeal_characteristics_readers_advisory&s[]=nancy&s[]=pearl|Nancy Pearl]] gateways are helpful.+  * The Readers' Advisory Guide to Genre Fiction Third Edition by Neal Wyatt and Joyce Saricks [[https://indyreads.libraries.nsw.gov.au/info/the-readers-advisory-guide-to-genre-fiction-third-edition-00007291|which is available on indyreads]] is very useful and includes discussion of pacing, characterization, story line, frame/setting, tone and language/style. 
   * [[https://indyreads.libraries.nsw.gov.au/list/4807|Indyreads]] resources for readers' advisory.   * [[https://indyreads.libraries.nsw.gov.au/list/4807|Indyreads]] resources for readers' advisory.
  
  
-Has someone at your library attended the [[https://www.sl.nsw.gov.au/public-library-services/readers-advisory-services-nsw-public-libraries|Rewarding Reading]] training?  Discuss this with you supervisor, who can contact Ellen Forsyth for more information.+Has someone at your library attended readers' advisory training?  Discuss this with your supervisor, who can contact pls@sl.nsw.gov.au for more information.
  
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   - Use the catalogue to find books suitable for young adult readers. What subject headings are in the record?   - Use the catalogue to find books suitable for young adult readers. What subject headings are in the record?
-  - Find a book about Minecraft or Lego suitable for a 13 year old.  What additional resource would you suggest you library purchase on either of these topics? +  - Find a book about Minecraft or Lego suitable for a 13 year old.  What additional resources would you suggest your library purchase on either of these topics? 
-  - What coding resources does you library hold or have access to that would suit young adult readers?+  - What coding resources does your library hold or have access to that would suit young adult readers?
   - How would you go about satisfying a request for a historical novel for a young adult reader? List three titles.   - How would you go about satisfying a request for a historical novel for a young adult reader? List three titles.
   - What 'self help' guides are available in the library for young adults who prefer to search independently without staff intervention?   - What 'self help' guides are available in the library for young adults who prefer to search independently without staff intervention?
   - Use the library catalogue to locate any resources suitable for young adults with English as a second language.   - Use the library catalogue to locate any resources suitable for young adults with English as a second language.
-  - Access your library's Novelist subscription and search for a read-a-like young adult novel for //The Hunger Games//. How many titles did you find?+  - Access your library's Novelist or Gale Books and Authors subscription and search for a read-a-like young adult novel for // Children of blood and bone by Tomi Adeyemi//. How many titles did you find?  Did they seem useful matches?
  
-[[Module 11 Answers and review (ref-ex)]]+[[module_11_answers_and_review_ref-ex|Module 11 Answers and review]]
  
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 ====Module 11 Answers and review==== ====Module 11 Answers and review====
  
-[[Module 11 Answers and review (ref-ex)]]+[[module_11_answers_and_review_ref-ex|Module 11 Answers and review]]
  
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 **Reference Excellence - self paced reference and information services training** **Reference Excellence - self paced reference and information services training**
  
-[[About ref-ex]]+[[About ref-ex|About Reference Excellence]]
  
-[[Module 1 Overview of the reference process ref-ex]]+[[Module 1 Overview of the reference process ref-ex|Module 1 Overview of the reference process]]
  
-[[Module 2 Reference interview skills and question types ref-ex]]+[[Module 2 Reference interview skills and question types ref-ex|Module 2 Reference interview skills and question types]]
  
-[[Module 3 People skills, reference behaviours ref-ex]]+[[Module 3 People skills, reference behaviours ref-ex|Module 3 People skills, reference behaviours]]
  
-[[Module 4 Search strategies ref-ex]]+[[Module 4 Search strategies ref-ex|Module 4 Search strategies]]
  
-[[Module 5 Reference resources ref-ex]]+[[Module 5 Reference resources ref-ex|Module 5 Reference resources]]
  
-[[Module 6 Ethics and legislation ref-ex]]+[[Module 6 Ethics and legislation ref-ex|Module 6 Ethics and legislation]]
  
-[[Module 7 Roving reference ref-ex]]+[[Module 7 Roving reference ref-ex|Module 7 Roving reference]]
  
-[[Module 8 Local studies ref-ex]]+[[Module 8 Local studies ref-ex|Module 8 Local studies]]
  
-[[Module 9 Family history ref-ex]]+[[Module 9 Family history ref-ex|Module 9 Family history]]
  
-[[Module 10 Children ref-ex]]+[[Module 10 Children ref-ex|Module 10 Children]]
  
-[[Module 11 Young adults ref-ex]]+[[Module 11 Young adults ref-ex|Module 11 Young adults]]
  
-[[Module 12 Corporate library services ref-ex]]+[[Module 12 Corporate library services ref-ex|Module 12 Corporate library services]]
  
-[[Module 13 Technology reference services ref-ex]]+[[Module 13 Technology reference services ref-ex|Module 13 Technology reference services]]
module_11_young_adults_ref-ex.1620562296.txt.gz · Last modified: 2021/05/09 07:11 by judyatkinson