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minutes_monday_23_february_2026_online_hls [2026/04/15 19:38] – ellen.forsyth_sl.nsw.gov.auminutes_monday_23_february_2026_online_hls [2026/04/15 19:40] (current) – ellen.forsyth_sl.nsw.gov.au
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-Note the text was in bold in the email distributed to the older person email list.  +Note the text was in bold in the email distributed to the older person email list.  Looks like text to voice was used.
  
 HOME LIBRARY WORKING GROUP MINUTES HOME LIBRARY WORKING GROUP MINUTES
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 JUNE 1  -  JUNE 1  - 
 NOVEMBER 2 –  HORNSBY LIBRARY NOVEMBER 2 –  HORNSBY LIBRARY
 +
 INTRODUCTION OF PARTICIPANTS INTRODUCTION OF PARTICIPANTS
-SAQIB (PENRITH) + ALISON – PROGRAMS TEAM, HOME LIBRARY 5-6 YEARS +  * SAQIB (PENRITH) + ALISON – PROGRAMS TEAM, HOME LIBRARY 5-6 YEARS 
-SCOTT (INNER WEST) – BEEN IN POSITION 8 YEARS, CURRENTLY 150 PATRONS AND 10 AGED CARE HOMES +  * SCOTT (INNER WEST) – BEEN IN POSITION 8 YEARS, CURRENTLY 150 PATRONS AND 10 AGED CARE HOMES 
-CAITLIN (WOOLLAHRA) – ACTING CURRENTLY 3 MONTHS, 100 PEOPLE AND 8 AGED CARE HOMES. +  * CAITLIN (WOOLLAHRA) – ACTING CURRENTLY 3 MONTHS, 100 PEOPLE AND 8 AGED CARE HOMES. 
-JAWED (BURWOOD) – OUTREACH OFFICER, 40 INDIVIDUAL PATRONS, 3 AGED CARE/RETIREMENT VILLAGES. HOPING TO EXPAND NUMBERS +  * JAWED (BURWOOD) – OUTREACH OFFICER, 40 INDIVIDUAL PATRONS, 3 AGED CARE/RETIREMENT VILLAGES. HOPING TO EXPAND NUMBERS 
-KRISTY (RYDE) – ROUGHLY 5 YEARS. 100 PATRONS PLUS 8 INSTITUTIONS. +  * KRISTY (RYDE) – ROUGHLY 5 YEARS. 100 PATRONS PLUS 8 INSTITUTIONS. LOST 2 IN LAST YEAR DUE TO REAL ESTATE PRICES. WORKS ALONE, HAS DRIVER WHO DOES DELIVERIES, PRO – GOOD WHEN RAINING, CON – NOT GETTING PATRON FEEDBACK 
-LOST 2 IN LAST YEAR DUE TO REAL ESTATE PRICES. WORKS ALONE, HAS DRIVER WHO DOES DELIVERIES, PRO – GOOD WHEN RAINING, CON – NOT GETTING PATRON FEEDBACK +S  * USANNE (NORTH SYDNEY) -  90 INDIVIDUALS -DELIVER  EVERY WEDNESDAY MORNING ON  FOUR-WEEK CYCLE FOR DIFFERENT ROUTES.  THREE  IN THE TEAM, ALL PART-TIME. 
-SUSANNE (NORTH SYDNEY) -  90 INDIVIDUALS -DELIVER  EVERY WEDNESDAY MORNING ON  FOUR-WEEK CYCLE FOR DIFFERENT ROUTES.  THREE  IN THE TEAM, ALL PART-TIME. +  * THREE RETIREMENT VILLAGES/NURSING HOMES.  DELIVERY THEMSELVES – 2 STAFF PER DELIVERY 
-THREE RETIREMENT VILLAGES/NURSING HOMES.  DELIVERY THEMSELVES – 2 STAFF PER DELIVERY +  * JUST ONBOARDED 2 VOLUNTEERS, RESTARTING POST COVID  SO HOPING TO GROW THAT SERVICE AS WELL.  
-JUST ONBOARDED 2 VOLUNTEERS, RESTARTING POST COVID  SO HOPING TO GROW THAT SERVICE AS WELL.  +  * KATHERINE (CUMBERLAND) -  FAIRLY NEW TO THE ROLE -  FILLING IN AT THE MOMENT.  LOOKING FORWARD TO LEARNING FROM US. 
-KATHERINE (CUMBERLAND) -  FAIRLY NEW TO THE ROLE -  FILLING IN AT THE MOMENT.  LOOKING FORWARD TO LEARNING FROM US. +  * DANI  (LANE COVE)    -BEEN IN THIS ROLE ABOUT 18 MONTHS AND WE HAVE 150 INDIVIDUALS FROM ACROSS HUNTERS HILL AND LANE COVE. WE HAVE THE CONTRACT FOR HUNTERS HILL, SO AS LANE COVE AND WE HAVE ABOUT 7 AGED CARE IN HUNTERS HILL AND 7 IN LANE COVE AND THERE'S THREE OF US. WE ALL WORK PART-TIME. WE HAVE NO VOLUNTEERS AND SO WE DELIVER ON TUESDAY, WEDNESDAYS AND THURSDAYS AND WE HAVE I THINK 7 DIFFERENT RUNS, SO WE ALTERNATE THEM MONTHLY. 
-DANI  (LANE COVE)    -BEEN IN THIS ROLE ABOUT 18 MONTHS AND WE HAVE 150 INDIVIDUALS FROM ACROSS HUNTERS HILL AND LANE COVE. WE HAVE THE CONTRACT FOR HUNTERS HILL, SO AS LANE COVE AND WE HAVE ABOUT 7 AGED CARE IN HUNTERS HILL AND 7 IN LANE COVE AND THERE'S THREE OF US. WE ALL WORK PART-TIME. WE HAVE NO VOLUNTEERS AND SO WE DELIVER ON TUESDAY, WEDNESDAYS AND THURSDAYS AND WE HAVE I THINK 7 DIFFERENT RUNS, SO WE ALTERNATE THEM MONTHLY. +  * JUDY – BURWOOD 
-JUDY – BURWOOD +  * OUTREACH SERVICES LIBRARIAN. WORKS WITH JAWED. JAWED DOES PRETTY MUCH ALL THE LEGWORK FOR HOME LIBRARY SELECTIONS AND DELIVERY. JUST SORT OF DIPS  IN AND OUT OF IT A LITTLE BIT AND IS A  BACKUP. UM, BUT I ALSO DO OTHER OUTREACH ACTIVITIES. FOR EXAMPLE,  LUNA LANES. SO IT'S ABOUT PROMOTING THE LIBRARY. 
-OUTREACH SERVICES LIBRARIAN. WORKS WITH JAWED. JAWED DOES PRETTY MUCH ALL THE LEGWORK FOR HOME LIBRARY SELECTIONS AND DELIVERY. JUST SORT OF DIPS  IN AND OUT OF IT A LITTLE BIT AND IS A  BACKUP. UM, BUT I ALSO DO OTHER OUTREACH ACTIVITIES. FOR EXAMPLE,  LUNA LANES. SO IT'S ABOUT PROMOTING THE LIBRARY. +  * TRYING TO GET OUT TO MORE HOME, NURSING HOMES, AND RETIREMENT VILLAGES. NOT THAT WE'LL PROBABLY PICK PEOPLE UP FROM RETIREMENT VILLAGES WHO WANT HOME LIBRARY, BUT THEY MAY EVENTUALLY.USED TO WORK AT CANADA BAY UP UNTIL LAST YEAR. 
-TRYING TO GET OUT TO MORE HOME, NURSING HOMES, AND RETIREMENT VILLAGES. NOT THAT WE'LL PROBABLY PICK PEOPLE UP FROM RETIREMENT VILLAGES WHO WANT HOME LIBRARY, BUT THEY MAY EVENTUALLY.USED TO WORK AT CANADA BAY UP UNTIL LAST YEAR. +  * ELIZABETH (KIAMA) -  THREE DAYS A WEEK. I'M THE ONLY HOME LIBRARY SERVICES OFFICER WE HAVE. I DO HAVE A FEW VOLUNTEERS THOUGH WHO HELP WITH SELECTING AND WITH DELIVERIES. I HAVE ABOUT 50 PEOPLE THAT WE DELIVER TO. AROUND HALF OF THOSE ARE IN OUR NURSING HOMES, WHICH WE HAVE TWO OF IN OUR AREA. 
-ELIZABETH (KIAMA) -  THREE DAYS A WEEK. I'M THE ONLY HOME LIBRARY SERVICES OFFICER WE HAVE. I DO HAVE A FEW VOLUNTEERS THOUGH WHO HELP WITH SELECTING AND WITH DELIVERIES. I HAVE ABOUT 50 PEOPLE THAT WE DELIVER TO. AROUND HALF OF THOSE ARE IN OUR NURSING HOMES, WHICH WE HAVE TWO OF IN OUR AREA. +  * SONYA (HORNSBY) – 6 YEARS IN ROLE. 230 INDIVIDUAL CUSTOMERS AND 13 NURSING HOMES THAT WE VISIT. THERE'S ME AND TWO OTHER STAFF  AND A ASSISTANT PART-TIME AND I'M FULL-TIME AND YEAH. WE DO THE DELIVERY AND THE SELECTION HERE. 
-SONYA (HORNSBY) – 6 YEARS IN ROLE. 230 INDIVIDUAL CUSTOMERS AND 13 NURSING HOMES THAT WE VISIT. THERE'S ME AND TWO OTHER STAFF  AND A ASSISTANT PART-TIME AND I'M FULL-TIME AND YEAH. WE DO THE DELIVERY AND THE SELECTION HERE. +  * THERESA (BLUE MOUNTAINS) - ROLE IS THE OUTREACH AND MARKETING COORDINATOR. SO AMONGST OTHER THINGS, I SUPERVISE THE HOME LIBRARY SERVICE TEAM AS WELL AS CHILDREN'S AND YOUNG ADULT PROGRAMMING, CAREER SERVICES LIBRARY. 
-THERESA (BLUE MOUNTAINS) - ROLE IS THE OUTREACH AND MARKETING COORDINATOR. SO AMONGST OTHER THINGS, I SUPERVISE THE HOME LIBRARY SERVICE TEAM AS WELL AS CHILDREN'S AND YOUNG ADULT PROGRAMMING, CAREER SERVICES LIBRARY. +  * LOCKERS AND ALL THE EVENTS AND MARKETING. SO WE HAVE ABOUT 67 INDIVIDUAL CLIENTS AND THREE INSTITUTIONAL CLIENTS AT THE MOMENT IN OUR HOME LIBRARY SERVICE. WE'RE ALMOST AT CAPACITY. AND WE'VE ONLY BEEN GOING AS A HOME LIBRARY SERVICE FOR THREE YEARS. THIS GROUP WAS REALLY INSTRUMENTAL IN HELPING US LEARN HOW TO GET OFF THE GROUND. 
-LOCKERS AND ALL THE EVENTS AND MARKETING. SO WE HAVE ABOUT 67 INDIVIDUAL CLIENTS AND THREE INSTITUTIONAL CLIENTS AT THE MOMENT IN OUR HOME LIBRARY SERVICE. WE'RE ALMOST AT CAPACITY. AND WE'VE ONLY BEEN GOING AS A HOME LIBRARY SERVICE FOR THREE YEARS. THIS GROUP WAS REALLY INSTRUMENTAL IN HELPING US LEARN HOW TO GET OFF THE GROUND. +  * STEPHEN (SUTHERLAND) - I'VE BEEN HERE ABOUT EIGHT YEARS IN HOME LIBRARY. UM, THERE'S THREE OF US. THERE SHOULD BE THREE OF US , TWO FULL TIMERS AND 1 PART TIME (CURRENTLY VACANT). THERE'S ABOUT 340 MEMBERS.  
-STEPHEN (SUTHERLAND) - I'VE BEEN HERE ABOUT EIGHT YEARS IN HOME LIBRARY. UM, THERE'S THREE OF US. THERE SHOULD BE THREE OF US , TWO FULL TIMERS AND 1 PART TIME (CURRENTLY VACANT). THERE'S ABOUT 340 MEMBERS.  +  * NICKI (NORTHERN BEACHES) - I'VE BEEN HERE FOR ABOUT 8 YEARS. WE CURRENTLY LOOK AFTER ABOUT 310 INDIVIDUALS. 
-NICKI (NORTHERN BEACHES) - I'VE BEEN HERE FOR ABOUT 8 YEARS. WE CURRENTLY LOOK AFTER ABOUT 310 INDIVIDUALS. +  * WE GO TO, IN EXCESS OF 15 AGED CARE WE HAVE A NUMBER OF BOOK CLUBS. WE ALSO GO TO THE NORTHERN BEACHES HOSPITAL AND DELIVER TO SOME OF THE WARDS UP THERE. 
-WE GO TO, IN EXCESS OF 15 AGED CARE WE HAVE A NUMBER OF BOOK CLUBS. WE ALSO GO TO THE NORTHERN BEACHES HOSPITAL AND DELIVER TO SOME OF THE WARDS UP THERE. +  * WE'RE ACTIVELY PROMOTING AT THE MOMENT AND TRYING TO GO MORE TOWARDS THE DISABILITY SECTOR RATHER THAN THE AGED CARE SECTORWE'RE A TEAM OF SIX. THERE ARE FIVE PART-TIMERS AND I'M FULL TIME. 
-WE'RE ACTIVELY PROMOTING AT THE MOMENT AND TRYING TO GO MORE TOWARDS THE DISABILITY SECTOR RATHER THAN THE AGED CARE SECTORWE'RE A TEAM OF SIX. THERE ARE FIVE PART-TIMERS AND I'M FULL TIME. +  * AND WE DELIVER MOST DAYS OF THE WEEK OUT OF THE BRANCH THAT I WORK IN, APART FROM FRIDAYS. OTHER BRANCHES DELIVER SOLELY ON A WEDNESDAY AND THEN ONE BRANCH DELIVERS TUESDAYS AND THURSDAYS. WE'VE GOT IN EXCESS OF 20 VOLUNTEERS TO DELIVER. 
-AND WE DELIVER MOST DAYS OF THE WEEK OUT OF THE BRANCH THAT I WORK IN, APART FROM FRIDAYS. OTHER BRANCHES DELIVER SOLELY ON A WEDNESDAY AND THEN ONE BRANCH DELIVERS TUESDAYS AND THURSDAYS. WE'VE GOT IN EXCESS OF 20 VOLUNTEERS TO DELIVER. +  * WE WOULD NOT BE ABLE TO GET THE DELIVERIES DONE WITHOUT THE VOLUNTEERS.  IT WOULD BE ABSOLUTELY IMPOSSIBLE.  
-WE WOULD NOT BE ABLE TO GET THE DELIVERIES DONE WITHOUT THE VOLUNTEERS.  IT WOULD BE ABSOLUTELY IMPOSSIBLE.  +  * ANNA (WAVERLERY) – IN ROLE 2 YEARS, 28 HOURS PER WEEK, HAS DRIVER. 100 INDIVIDUALS AND 5 NURSING HOME/RETIREMENT VILLAGES.
-ANNA (WAVERLERY) – IN ROLE 2 YEARS, 28 HOURS PER WEEK, HAS DRIVER. 100 INDIVIDUALS AND 5 NURSING HOME/RETIREMENT VILLAGES.+
  
 VISION AUSTRALIA  VISION AUSTRALIA 
 +
  STEPHEN – WE WOULD LIKE TO BE ABLE TO USE THE VISION AUSTRALIA CATALOG TO  MINIMIZE THE TIME SPENT DOWNLOADING. (ABOUT 1 MINUTE VERSUS  AVERAGE 3-4 WITH CURRENT SYSTEM) CAN SPEND HOURS SOME DAY.  STEPHEN – WE WOULD LIKE TO BE ABLE TO USE THE VISION AUSTRALIA CATALOG TO  MINIMIZE THE TIME SPENT DOWNLOADING. (ABOUT 1 MINUTE VERSUS  AVERAGE 3-4 WITH CURRENT SYSTEM) CAN SPEND HOURS SOME DAY.
 PROBLEM - GETTING COUNCIL TO AGREE -  THEY DON'T WANNA DOWNLOAD ANOTHER APP OR PROGRAM ONTO THE THE NETWORK.  FOR YOU KNOW, THREE PEOPLE IN THE LIBRARY TO USE THIS SPECIFIC  PROGRAM. IN ADDITION -  MANAGEMENT OF THIRD-PARTY PATRON PROFILES, US MANAGING SOMEONE ELSE'S PASSWORD TO USE VISION AUSTRALIA FOR THEM. UM, THE COUNCIL LEGAL PEOPLE SORT OF SAID, OH, THAT'S A BIT OF A GREY AREA, DON'T REALLY WANT TO GO DOWN THAT PATH, SO. PROBLEM - GETTING COUNCIL TO AGREE -  THEY DON'T WANNA DOWNLOAD ANOTHER APP OR PROGRAM ONTO THE THE NETWORK.  FOR YOU KNOW, THREE PEOPLE IN THE LIBRARY TO USE THIS SPECIFIC  PROGRAM. IN ADDITION -  MANAGEMENT OF THIRD-PARTY PATRON PROFILES, US MANAGING SOMEONE ELSE'S PASSWORD TO USE VISION AUSTRALIA FOR THEM. UM, THE COUNCIL LEGAL PEOPLE SORT OF SAID, OH, THAT'S A BIT OF A GREY AREA, DON'T REALLY WANT TO GO DOWN THAT PATH, SO.
 +
 POTENTIAL SOLUTIONS POTENTIAL SOLUTIONS
 +
 PHRASE IT AS A DISABILITY DISCRIMATION AND ACCESS ISSUE PHRASE IT AS A DISABILITY DISCRIMATION AND ACCESS ISSUE
 LOOK AT GETTING THEM ON BOARD AS A TRIAL LOOK AT GETTING THEM ON BOARD AS A TRIAL
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 NOT SURE HOW FITS IN WITH COUNCIL’S PLASTIC BAG FREE POLICY NOT SURE HOW FITS IN WITH COUNCIL’S PLASTIC BAG FREE POLICY
  
-KIAMA – USE WOOLLIES STYLE BAG LIKE PENRITH, NOT WATERPROOF, CAN RETAIN SMELLS, UP TO 8 BOOKS – OTHERWISE TOO HEAVY, PRETTY PRACTICAL, RELATIVELY HARDY +  * KIAMA – USE WOOLLIES STYLE BAG LIKE PENRITH, NOT WATERPROOF, CAN RETAIN SMELLS, UP TO 8 BOOKS – OTHERWISE TOO HEAVY, PRETTY PRACTICAL, RELATIVELY HARDY 
- +  * CANADABAY – CANVAS TOTE BAG, CURRENTLY RE -DESIGNING TO A MORE HEAVY DUTY CALICO BAG - GREENPAC 
-CANADABAY – CANVAS TOTE BAG, CURRENTLY RE -DESIGNING TO A MORE HEAVY DUTY CALICO BAG - GREENPAC +  * SENIORS FESTIVAL EVENTS 
-SENIORS FESTIVAL EVENTS +  * CANADABAY – CHAIR YOGA, BINGO, STILL LIFE DRAWING WORKSHOP, AGED CARE TALKS 
- +  * BLUE MOUNTAINS – 2 INTERGENERATIONAL STORYTIMES, CYBER SECURITY TALK, 2 UNDERSTANDING AGED CARE SEMINARS 
-CANADABAY – CHAIR YOGA, BINGO, STILL LIFE DRAWING WORKSHOP, AGED CARE TALKS +  * WOOLLAHRA – FESTIVAL OF FUN BOOKLET – ALL SENIORS ACTIVITIES NOT JUST SENIORS FESTIVAL 
-BLUE MOUNTAINS – 2 INTERGENERATIONAL STORYTIMES, CYBER SECURITY TALK, 2 UNDERSTANDING AGED CARE SEMINARS +  * EG. GRANDPARENTS DAY, BRAIN AND AGING DISCUSSION GROUP,  FRENCH CONVERSATION 
-WOOLLAHRA – FESTIVAL OF FUN BOOKLET – ALL SENIORS ACTIVITIES NOT JUST SENIORS FESTIVAL +  * PENRITH – POP UP LIBRARY AT COUNCIL EVENTS, HISTORY WALK, AGED CARE TALK, 3D PRINTING INTRODUCTION, MOVIE MORNING, MORNING TEA PROVIDED AT EACH EVENT, PROGRAM SENT TO AGED CARE HOME IN CASE THEY WANT TO BRING RESIDENTS 
-EG. GRANDPARENTS DAY, BRAIN AND AGING DISCUSSION GROUP,  FRENCH CONVERSATION +  * SUTHERLAND – HOME LIBRARY CUSTOMERS – BUS TO LIBRARY TO SELECT OWN BOOKS, LIGHT MORNING TEA 
-PENRITH – POP UP LIBRARY AT COUNCIL EVENTS, HISTORY WALK, AGED CARE TALK, 3D PRINTING INTRODUCTION, MOVIE MORNING, MORNING TEA PROVIDED AT EACH EVENT, PROGRAM SENT TO AGED CARE HOME IN CASE THEY WANT TO BRING RESIDENTS +  * LIBRARY IN GENERAL – HEALTHY AGING  SEMINARS, AUTHOR TALK, FRAUD AWARENESS, MEMOIR WRITING 
-SUTHERLAND – HOME LIBRARY CUSTOMERS – BUS TO LIBRARY TO SELECT OWN BOOKS, LIGHT MORNING TEA +  * BURWOOD – FAMILY HISTORY WORKSHOP, LEGO BUILDING, STALL AT GALA LUNCH FOCUSING ON DIGITAL LIBRARY AND CYBER SAFETY 
-LIBRARY IN GENERAL – HEALTHY AGING  SEMINARS, AUTHOR TALK, FRAUD AWARENESS, MEMOIR WRITING +  *  
-BURWOOD – FAMILY HISTORY WORKSHOP, LEGO BUILDING, STALL AT GALA LUNCH FOCUSING ON DIGITAL LIBRARY AND CYBER SAFETY +  * NORTH SYDNEY – RUNS BUS TO BOOKS MONTHLY, SOCIAL CONNECTION WITH SOME BORROWING
- +
-NORTH SYDNEY – RUNS BUS TO BOOKS MONTHLY, SOCIAL CONNECTION WITH SOME BORROWING+
  
 SPYDUS PROFILING SPYDUS PROFILING
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 AI AS SELECTION ASSISTANT AI AS SELECTION ASSISTANT
 +
 LANE COVE  TRIALING WITH HL CLIENTS – LOOKING TO PRESENT FINDINGS AT FUTURE READERS ADVISORY SEMINAR LANE COVE  TRIALING WITH HL CLIENTS – LOOKING TO PRESENT FINDINGS AT FUTURE READERS ADVISORY SEMINAR
 FINDS SELECTING TAKES LONGEST TIME FINDS SELECTING TAKES LONGEST TIME
minutes_monday_23_february_2026_online_hls.txt · Last modified: 2026/04/15 19:40 by ellen.forsyth_sl.nsw.gov.au