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--- minutes_3_august_2020_online_document_delivery [2020/12/03 19:16] – ellen.forsyth_sl.nsw.gov.au
+++ minutes_3_august_2020_online_document_delivery [2021/02/16 17:36] (current) – ellen.forsyth_sl.nsw.gov.au
@@ Line 27: / Line 27: @@
 Public Library Services
-The PLS team members are all on duty, mostly working from home and occasionally onsite at the State Library.
+  * The PLS team members are all on duty, mostly working from home and occasionally onsite at the State Library.
-Email is the best way to reach them. For now, they are not generally able to travel to visit libraries and councils.
+  * Email is the best way to reach them. For now, they are not generally able to travel to visit libraries and councils.
-Services such as the bulk loans are in operation as normal, and a new stack and processing space for the bulk loans collections has been fitted-out in the basement of the Mitchell Building.
+  * Services such as the bulk loans are in operation as normal, and a new stack and processing space for the bulk loans collections has been fitted-out in the basement of the Mitchell Building.
+  *
-For further information regarding Promotion, Statewide Projects, Professional Development and Specialist Services please see the SLNSW Report attachement in Document Delivery Minutes email sent Wednesday 2nd September from ills@cityofsydney.nsw.gov.au
+For further information regarding Promotion, Statewide Projects, Professional Development and Specialist Services please see the SLNSW Report attachment in Document Delivery Minutes email sent Wednesday 2nd September from ills@cityofsydney.nsw.gov.au
 .	Multicultural Services report – Oriana Acevedo 2019/20 Statistics
@@ Line 40: / Line 40: @@
 Bulk Loans and Covid
--	The Bulk Loans Service was suspended when the State Library was closed on 23 March 2020, and staff had to work from home. Several Public Libraries also suspended their ILL and Bulk Loan services at that time.
--	Libraries that submitted requests before 23 March 2020 were given the choice to cancel, hold the request until full level of operations resume, or fulfil the request (if they are still operational).
+  * The Bulk Loans Service was suspended when the State Library was closed on 23 March 2020, and staff had to work from home. Several Public Libraries also suspended their ILL and Bulk Loan services at that time.
--	For the safety of all staff the number of onsite staff is limited to adhere to social distancing measures. As a result, we can handle a small number of orders at a time. A longer turn- around time is to be expected
+  * Libraries that submitted requests before 23 March 2020 were given the choice to cancel, hold the request until full level of operations resume, or fulfil the request (if they are still operational).
--	As many libraries were not able to provide access to the collection during the closure of their premises, bulk loans were automatically extended for a period. Loan extensions were also granted when requested
+  * For the safety of all staff the number of onsite staff is limited to adhere to social distancing measures. As a result, we can handle a small number of orders at a time. A longer turn- around time is to be expected
+  * As many libraries were not able to provide access to the collection during the closure of their premises, bulk loans were automatically extended for a period. Loan extensions were also granted when requested
 Further information on the Multicultural Services Report can be found in the Document Delivery Minutes email sent on Wednesday 2nd September from ills@cityofsydney.nsw.gov.au
@@ Line 58: / Line 59: @@
 .	Libraries Australia/LADD issues
-•	Annie – has noticed that when placing requests with some charging Libraries that the LADD form is still showing $16.50 and not $28.50. When receiving requests from charging Libraries it DOES show $28.50. Is this an isolated issue? No other Libraries have noticed yet but will keep an eye on it.
+  * Annie – has noticed that when placing requests with some charging Libraries that the LADD form is still showing $16.50 and not $28.50. When receiving requests from charging Libraries it DOES show $28.50. Is this an isolated issue? No other Libraries have noticed yet but will keep an eye on it.
 •	General Apology/Information regarding long overdue items
--	Annie mentioned that as part of Georges River blanket renewal of items on loan some ILL items also have an extended loan date to August. This could hinder getting these items back to their lending location.
--	Anne Laidlaw – Same issue at City of Sydney. Items currently on loan until 30th September. Trying to get back if possible but difficult as not all branches are open and those that are only open 11-3pm Mon-Fri.
-.	Suggested topics for discussion
+  * Annie mentioned that as part of Georges River blanket renewal of items on loan some ILL items also have an extended loan date to August. This could hinder getting these items back to their lending location.
--	Which Libraries have reopened ILL service and ILL Van service (covered above under 7. Van Run conversation).
+  * Anne Laidlaw – Same issue at City of Sydney. Items currently on loan until 30th September. Trying to get back if possible but difficult as not all branches are open and those that are only open 11-3pm Mon-Fri.
--	How are libraries dealing with COVID-19 measures. Please see table below.
-Library	Action
+.	Suggested topics for discussion
-Georges River	Items quarantined for 48 hours before returning ILLs.
+  * Which Libraries have reopened ILL service and ILL Van service (covered above under 7. Van Run conversation).
-Sutherland	Quarantined 24 hours before checking them in and sending them on.
+  * How are libraries dealing with COVID-19 measures. Please see table below.
-Ku-ring-gai	48 Hours ; special trolley to move to and from shelves. After 48 hours items returned – change return date to 2 days prior so no fines incurred.
-ILL returns also quarantined 28 hours– if off shelf then straight out.
-Mosman	Returned using gloves and quarantined.
-ILL Quarantined on desk for 2 days.
-Lane Cove	Quarantined 24 hours normal books ; 48 hours ILL ; parcels also wiped down.
-Canada Bay	Full service ; slower due to extra activities.
-Ryde	72 hours quarantine ; reinstated Van 2 weeks ago ; ILL may resume by end of August/early September.
-Strathfield	Quarantined 48 hours, also have UV machine that reads items
-before quarantining. Borrowers allowed to browse shelves.
-Parramatta	Starting to let people back in browsing; items Quarantined for 24 hours.
-ILL tub quarantined for 3-4 days.
-Liverpool	Access to large branches only; back to normal service.
-Cumberland	Reduced hours ; full services ; gloves and 72 hours quarantined for books and packages.
-Waverley	Hotspot ; very cautious quarantining everything 72 hours ;
-sending Tuesdays only.
-Sydney	Select branches open for click & collect, 11-3pm Mon – Fri. 3 day quarantine for all returns.
-ILL starting to accept returns but may still be delayed in processing.
-Canterbury- Bankstown	Browsers allowed in for 30min; book study space and internet; book computers; HSC study space.
+Library	Action
+  * Georges River	Items quarantined for 48 hours before returning ILLs.
+  * Sutherland	Quarantined 24 hours before checking them in and sending them on.
+  * Ku-ring-gai	48 Hours ; special trolley to move to and from shelves. After 48 hours items returned – change return date to 2 days prior so no fines incurred.
+  * ILL returns also quarantined 28 hours– if off shelf then straight out.
+  * Mosman	Returned using gloves and quarantined.
+  * ILL Quarantined on desk for 2 days.
+  * Lane Cove	Quarantined 24 hours normal books ; 48 hours ILL ; parcels also wiped down.
+  * Canada Bay	Full service ; slower due to extra activities.
+  * Ryde	72 hours quarantine ; reinstated Van 2 weeks ago ; ILL may resume by end of August/early September.
+  * Strathfield	Quarantined 48 hours, also have UV machine that reads items
+  * before quarantining. Borrowers allowed to browse shelves.
+  * Parramatta	Starting to let people back in browsing; items Quarantined for 24 hours.
+  * ILL tub quarantined for 3-4 days.
+  * Liverpool	Access to large branches only; back to normal service.
+  * Cumberland	Reduced hours ; full services ; gloves and 72 hours quarantined for books and packages.
+  * Waverley	Hotspot ; very cautious quarantining everything 72 hours ;
+  * sending Tuesdays only.
+  * Sydney	Select branches open for click & collect, 11-3pm Mon – Fri. 3 day quarantine for all returns.
+  * ILL starting to accept returns but may still be delayed in processing.
+  * Canterbury- Bankstown	Browsers allowed in for 30min; book study space and internet; book computers; HSC study space.
 -	How Libraries are implementing the new ILRS Code