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--- minutes_1_may_2023_nsw_document_delivery [2023/05/18 21:56] – alaidlaw
+++ minutes_1_may_2023_nsw_document_delivery [2023/05/18 22:04] (current) – alaidlaw
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-{{ :minutes_doc_del_meeting_feb_2023.docx |Downloadable minutes here}}\\
+{{ :minutes_doc_del_meeting_may_2023.doc |Downloadable minutes here}}
 **Agenda**\\
@@ Line 57: / Line 57: @@
 **8. Trove Collaborative Services Updates**
-   * Updates on TCS Resource sharing - Request for expressions of Interest (REOI) was delayed and released to market 6th April and closing 8th May. This will delay further information on potential LADD replacements but information will be passed on as it comes to hand.
+   * Updates on TCS Resource sharing - Request for expressions of Interest (REOI) was delayed and released to market 6th April and closing 8th May. This will delay further information on potential LADD replacements but information will be passed on as it comes to hand.\\
-. ILL Van\\
+   * Trove funding update - pledge for more funding in budget to be officially announced in May 2023, Govt to “... provide $33m over the next 4 years to maintain Trove, with $9.2m plus indexation per annum ongoing after that”  Trove’s future has been secured.\\
-. The Wiki\\
+**9. ILL Van**\\
-. Libraries Australia/LADD issues\\
+Issues continue with ILL Van with irregular and missed deliveries. Some examples included,\\
-      * Victorian Libraries reinstating services April/May with new courier trial. The level of service is going to be different with weekly deliveries instead of daily.
+  * Ku-Ring-Gai reported have still been receiving wrong items and also delivery not arriving util 4:30pm.
+  * Burwood also reported significant changes in delivery times – sometimes 6:30/7am and left at main door other times not until 2-3pm. Staff can’t be guaranteed to be around all the time for collection.
+  * Sutherland delivery didn’t arrive until 5:45pm.\\
+Communication when delivery is not going to arrive also a problem. This could also be that SLNSW is not getting that information from Australia Post.\\
+Feedback is being take seriously with Cameron Morley sent a survey on ILL courier service sent to Library managers end of March asking for information on Van troubles. Had closed on 14th April but no further information has trickled down. **Action**:  Anne to see if she can get some further information.\\
+Some possible points to consider:\\
+  * Is one person on the whole run too much? Used to be split into two runs under TOLL couriers.
+  * Wrong deliveries – is how we are labelling the libraries causing a problem? Does Aust Post have a preferred naming convention or label format they would prefer we use?\\
+**10. The Wiki**\\
+**11. Libraries Australia/LADD issues**\\
+      * Confirmed: Victorian Libraries reinstating services April/May with new courier trial. There are some changes to the way ILLs will be run within Vic Public Libraries, but shouldn’t have much of an effect on our sharing interstate, may just take a little longer.\\
+      * Canada Bay harvesting - our harvest program is adding new items to LA but it is not deleting removed items. This has been going on for some time. No remedy date yet.
 . Suggested topics for discussion\\
-      *Late fees: Are late fees on ILLs the same as your own Library items?
+      *Are late fees on ILLs the same as your own Library items? (Fujing) – largely yes, where Libraries do charge overdue fines these also apply to any ILL items.Where Libraries don’t have overdue fines at all, such as City of Sydney and Sutherland, borrower account gets blocked for access to Library services.\\
+      * ILL Module on Spydus (Parekh)  - discussion on how to use the ILL module in Spydus. Inner West has a procedure for the module that will be passed onto Parekh. Diane also offered to send some information across on how Hornsby uses the module.
 . General business\\
 . Next meeting\\
+\\
+Monday 7th August 2023, 2-5pm – Online\\
+Monday 4th December 2023, 2-5pm\\