User Tools

Site Tools


minutes_1_february_2021_state_library_of_nsw_document_delivery

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
minutes_1_february_2021_state_library_of_nsw_document_delivery [2021/04/22 19:34] alaidlawminutes_1_february_2021_state_library_of_nsw_document_delivery [2021/05/11 22:26] (current) alaidlaw
Line 40: Line 40:
   * The ILL role at the SLNSW. This role is performed by several people, some are working onsite and others from home. Please bear this in mind with any delays in response to emails/requests as there isn’t a single person dedicated to ILLs all day, every day. Due to staff shortages and rosters, staff respond to ILL requests in the morning but in the afternoon the phones are checked only twice.   * The ILL role at the SLNSW. This role is performed by several people, some are working onsite and others from home. Please bear this in mind with any delays in response to emails/requests as there isn’t a single person dedicated to ILLs all day, every day. Due to staff shortages and rosters, staff respond to ILL requests in the morning but in the afternoon the phones are checked only twice.
  
-**7. Multicultural Services report**\\+**7. Multicultural Services report** - {{ :multicultural_services_report_for_ill_meet-feb_2021.pdf |}}\\
   * **Visit from Oriana.** In 2021, the State Library’s Multicultural Service will be launching a promotional campaign targeting NSW multicultural organisations. The aim is to raise awareness of the free bulk loans service in a community that is often too shy to ask for what they need in a library setting. Contacts from different community organisations will be approached with a letter explaining the Multicultural Service. Bookmarks have also be printed and will be made available at central branches in libraries and out in the community. The following phase will deal with email promotion for those organisations that don’t have a physical address.\\   * **Visit from Oriana.** In 2021, the State Library’s Multicultural Service will be launching a promotional campaign targeting NSW multicultural organisations. The aim is to raise awareness of the free bulk loans service in a community that is often too shy to ask for what they need in a library setting. Contacts from different community organisations will be approached with a letter explaining the Multicultural Service. Bookmarks have also be printed and will be made available at central branches in libraries and out in the community. The following phase will deal with email promotion for those organisations that don’t have a physical address.\\
  
Line 49: Line 49:
   * **New Multicultural Bulk Loans form.**There has been positive feedback about the new form which makes it easier to tailor the request to the patron. If you would like the notes from the Q&A Zoom session, please contact Jo at: joanna.goh@sl.nsw.gov.au. Copies of the notes were sent to the Zoom attendees as well as to the various e-lists.\\   * **New Multicultural Bulk Loans form.**There has been positive feedback about the new form which makes it easier to tailor the request to the patron. If you would like the notes from the Q&A Zoom session, please contact Jo at: joanna.goh@sl.nsw.gov.au. Copies of the notes were sent to the Zoom attendees as well as to the various e-lists.\\
    
-**8. ILL van – 2021 schedule**\\+**8. ILL van – 2021 schedule** - {{ :ill_schedule_2020-21_with_changes.xlsx |}}\\
 Some changes to the Van schedule have been made; these changes will be added to the DD wiki on 2nd February 2021. Samantha Mantakoun will send out an updated list. Changes include:\\ Some changes to the Van schedule have been made; these changes will be added to the DD wiki on 2nd February 2021. Samantha Mantakoun will send out an updated list. Changes include:\\
   * Canterbury Bankstown has gone from 4 runs to 3 weekly   * Canterbury Bankstown has gone from 4 runs to 3 weekly
minutes_1_february_2021_state_library_of_nsw_document_delivery.1619138047.txt.gz · Last modified: 2021/04/22 19:34 by alaidlaw