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minutes_1_february_2021_state_library_of_nsw_document_delivery [2021/04/22 19:19] alaidlawminutes_1_february_2021_state_library_of_nsw_document_delivery [2021/05/11 22:26] (current) alaidlaw
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   * The ILL role at the SLNSW. This role is performed by several people, some are working onsite and others from home. Please bear this in mind with any delays in response to emails/requests as there isn’t a single person dedicated to ILLs all day, every day. Due to staff shortages and rosters, staff respond to ILL requests in the morning but in the afternoon the phones are checked only twice.   * The ILL role at the SLNSW. This role is performed by several people, some are working onsite and others from home. Please bear this in mind with any delays in response to emails/requests as there isn’t a single person dedicated to ILLs all day, every day. Due to staff shortages and rosters, staff respond to ILL requests in the morning but in the afternoon the phones are checked only twice.
  
-**7. Multicultural Services report**\\+**7. Multicultural Services report** - {{ :multicultural_services_report_for_ill_meet-feb_2021.pdf |}}\\
   * **Visit from Oriana.** In 2021, the State Library’s Multicultural Service will be launching a promotional campaign targeting NSW multicultural organisations. The aim is to raise awareness of the free bulk loans service in a community that is often too shy to ask for what they need in a library setting. Contacts from different community organisations will be approached with a letter explaining the Multicultural Service. Bookmarks have also be printed and will be made available at central branches in libraries and out in the community. The following phase will deal with email promotion for those organisations that don’t have a physical address.\\   * **Visit from Oriana.** In 2021, the State Library’s Multicultural Service will be launching a promotional campaign targeting NSW multicultural organisations. The aim is to raise awareness of the free bulk loans service in a community that is often too shy to ask for what they need in a library setting. Contacts from different community organisations will be approached with a letter explaining the Multicultural Service. Bookmarks have also be printed and will be made available at central branches in libraries and out in the community. The following phase will deal with email promotion for those organisations that don’t have a physical address.\\
  
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   * **New Multicultural Bulk Loans form.**There has been positive feedback about the new form which makes it easier to tailor the request to the patron. If you would like the notes from the Q&A Zoom session, please contact Jo at: joanna.goh@sl.nsw.gov.au. Copies of the notes were sent to the Zoom attendees as well as to the various e-lists.\\   * **New Multicultural Bulk Loans form.**There has been positive feedback about the new form which makes it easier to tailor the request to the patron. If you would like the notes from the Q&A Zoom session, please contact Jo at: joanna.goh@sl.nsw.gov.au. Copies of the notes were sent to the Zoom attendees as well as to the various e-lists.\\
    
-**8. ILL van – 2021 schedule**\\+**8. ILL van – 2021 schedule** - {{ :ill_schedule_2020-21_with_changes.xlsx |}}\\
 Some changes to the Van schedule have been made; these changes will be added to the DD wiki on 2nd February 2021. Samantha Mantakoun will send out an updated list. Changes include:\\ Some changes to the Van schedule have been made; these changes will be added to the DD wiki on 2nd February 2021. Samantha Mantakoun will send out an updated list. Changes include:\\
   * Canterbury Bankstown has gone from 4 runs to 3 weekly   * Canterbury Bankstown has gone from 4 runs to 3 weekly
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 **12. General business**\\ **12. General business**\\
-  * **NLA link regarding partial services in academic libraries.** The NLA has provided a link to the current list with more detailed information on partial services in academic libraries as a result of Covid:\\  +  * **NLA link regarding partial services in academic libraries.** The NLA has provided a link to the current list with more detailed information on partial services in academic libraries as a result of Covid: http://www.nla.gov.au/librariesaustralia/reduced-interlibrary-loan-and-document-supply-services. Thank you Teresita! Please note that not all universities have resumed full services, including the loan of physical items. An example is the University of NSW (no staff are on site) which plans to be back on board in February for alumni, but for the inter-lending community by, hopefully, March.\\
-http://www.nla.gov.au/librariesaustralia/reduced-interlibrary-loan-and-document-supply-services. Thank you Teresita! Please note that not all universities have resumed full services, including the loan of physical items. An example is the University of NSW (no staff are on site) which plans to be back on board in February for alumni, but for the inter-lending community by, hopefully, March.\\+
  
   * **ILL loan periods across NSW library services.** Ponnary (Inner West) asked whether there was the possibility of standardising ILL loan periods across councils to make them uniform eg. some loans are currently 4 weeks while others are 6. The group discussed and noted that these limits are largely set by councils, not ILL staff, and may not be able to be changed. Suggestions were made to continue looking at the ILRS Directory for information on the various libraries’ lending periods and renewals and perhaps creating a local document that has a list of libraries and their various limits.\\   * **ILL loan periods across NSW library services.** Ponnary (Inner West) asked whether there was the possibility of standardising ILL loan periods across councils to make them uniform eg. some loans are currently 4 weeks while others are 6. The group discussed and noted that these limits are largely set by councils, not ILL staff, and may not be able to be changed. Suggestions were made to continue looking at the ILRS Directory for information on the various libraries’ lending periods and renewals and perhaps creating a local document that has a list of libraries and their various limits.\\
minutes_1_february_2021_state_library_of_nsw_document_delivery.1619137180.txt.gz · Last modified: 2021/04/22 19:19 by alaidlaw