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--- faqs_and_guidelines [2024/07/02 20:13] – ellen.forsyth_sl.nsw.gov.au
+++ faqs_and_guidelines [2024/07/10 20:34] (current) – alaidlaw
@@ Line 5: / Line 5: @@
 Subscribe by:\\
-* going to [[https://pls.sl.nsw.gov.au/connect-network/email-lists|Email lists]]
+* going to [[https://pls.sl.nsw.gov.au/connect-network/email-lists|Email lists]]\\
-* select ILL
+* select ILL\\
-* follow the subscribing instructions
+* follow the subscribing instructions\\
 Post to ill@libraries.nsw.gov.au\\
@@ Line 24: / Line 24: @@
 Subscribe to the Hard2find mailing list by:\\
 Subscribe by:\\
-* going to [[https://pls.sl.nsw.gov.au/connect-network/email-lists|Email lists]]
+* going to [[https://pls.sl.nsw.gov.au/connect-network/email-lists|Email lists]]\\
-* select hard2find
+* select hard2find\\
-* follow the subscribing instructions
+* follow the subscribing instructions\\
 To send a message to the list, email to hard2find@libraries.nsw.gov.au\\
@@ Line 53: / Line 53: @@
 [[https://wiki.nla.gov.au/display/LADD411/05.+Copyright|Copyright - Introduction]]\\
 as at Aug 2021\\
+====ILL CHARGES====
+**What do Libraries in NSW charge their borrowers for ILL requests?**
+- Survey sent to ill@libraries.nsw elist to assess which Libraries charge for ILL requests and, if so, what those charges are.
+ {{ :2024_inter_library_loans_charges_nsw.xlsx |Survey results - Local ILL charges}}
 ====LOST BOOKS/ITEMS====