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--- faqs_and_guidelines [2022/02/24 23:47] – [FINDING LOTE] alaidlaw
+++ faqs_and_guidelines [2024/07/10 20:34] (current) – alaidlaw
@@ Line 5: / Line 5: @@
 Subscribe by:\\
-* Sending an email to  [[ill-subscribe@libraries.nsw.gov.au]]\\
+* going to [[https://pls.sl.nsw.gov.au/connect-network/email-lists|Email lists]]\\
-* Going to [[https://lists.libraries.nsw.gov.au/postorius/lists/ill.libraries.nsw.gov.au/]]\\
+* select ILL\\
+* follow the subscribing instructions\\
 Post to ill@libraries.nsw.gov.au\\
@@ Line 22: / Line 23: @@
 Subscribe to the Hard2find mailing list by:\\
-* Sending an email to [[hard2find-subscribe@libraries.nsw.gov.au]]\\
+Subscribe by:\\
-* Going to [[https://lists.libraries.nsw.gov.au/postorius/lists/hard2find.libraries.nsw.gov.au/]] \\
+* going to [[https://pls.sl.nsw.gov.au/connect-network/email-lists|Email lists]]\\
-To unsubscribe to the email list, email to hard2find-unsubscribe@libraries.nsw.gov.au
+* select hard2find\\
+* follow the subscribing instructions\\
 To send a message to the list, email to hard2find@libraries.nsw.gov.au\\
@@ Line 51: / Line 53: @@
 [[https://wiki.nla.gov.au/display/LADD411/05.+Copyright|Copyright - Introduction]]\\
 as at Aug 2021\\
+====ILL CHARGES====
+**What do Libraries in NSW charge their borrowers for ILL requests?**
+- Survey sent to ill@libraries.nsw elist to assess which Libraries charge for ILL requests and, if so, what those charges are.
+ {{ :2024_inter_library_loans_charges_nsw.xlsx |Survey results - Local ILL charges}}
 ====LOST BOOKS/ITEMS====
@@ Line 61: / Line 72: @@
 ==== COMMUNITY LANGUAGES ====
-**Which libraries provide bulk loans of community language materials?**
+**Which libraries provide bulk loans of community language materials?**\\
 The State Library Multicultural Service has a great range of books in many languages.\\
 Use their [[https://www.sl.nsw.gov.au/public-library-services/multicultural-bulk-loan-request|online request form.]]\\
 Check the [[http://www.sl.nsw.gov.au/services/multicultural/comm_languages/|Community Languages Collection Directory]] to see which NSW public libraries have collections in the language you need. Not all listed collections are available for inter-lending.\\
-//Forthcoming - updates list of Libraries that lend community languages//\\
+**Other Libraries that can lend community language items**\\
+In March 2022 a short survey was sent around to see which Libraries outside the SLNSW had the capacity to loan Community Language items on Bulk Loan and/or individually.\\
+Responses to this survey as well as the survey questions used can be found below.
+{{ {{ :lending_community_language_items_2022.docx |Survey questions 2022 - Community Languages on ILL}}
+{{ {{ :lending_community_language_items_on_ill_reponses_apr_2022.xlsx |Results - Lending Community Languages on ILL}}
 ====FINDING FICTION====
 //Forthcoming content//
 ==== FINDING DVDs ====
-//Forthcoming content//
+A Survey was sent out to the ill elist in March/April 2022 asking Libraries to comment on what AV materials they are able to lend on Inerlibrary Loan. The Survey questions and results can be found below.
+{{ :lending_av_materials_ill_2022.docx |Survey questions 2022 - Lending AV Materials on ILL}}\\
+{{:lending_av_materials_on_ill_responses_apr_2022_2_.xlsx |Results - Lending AV Materials on ILL}}
-==== FINDING LOTE ITEMS====
-//Forthcoming content//
 ==== Help Sheets ====
@@ Line 86: / Line 107: @@
 {{ :requesting_a_book_on_ladd_help_sheet.doc |Requesting a Book on LADD (2013)}}\\
 [[https://web.archive.org/web/20210830021032/https://sites.google.com/site/interlibraryloansnsw/manual-and-guid|Guideline revisions and overview (2007)]]