module_4_search_strategies_ref-ex
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module_4_search_strategies_ref-ex [2022/07/20 22:58] – ellen.forsyth_sl.nsw.gov.au | module_4_search_strategies_ref-ex [2024/04/16 21:52] (current) – ellen.forsyth_sl.nsw.gov.au | ||
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Once you know what the patron needs you can start the search. | Once you know what the patron needs you can start the search. | ||
- | How you think about getting the answer (your search strategy) directs the methods and actual resources you will use see [[module_5_reference_resources_ref-ex|Module 5 Reference resources]]. For remote reference the standards | + | How you think about getting the answer (your search strategy) directs the methods and actual resources you will use see [[module_5_reference_resources_ref-ex|Module 5 Reference resources]]. For remote reference the methods |
**Start broadly, break into parts, then narrow the search.** | **Start broadly, break into parts, then narrow the search.** | ||
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**Know how to use the reference resources** | **Know how to use the reference resources** | ||
- | When using online search engines choose carefully. Different search engines will deliver different results. Know how search engines work, how to narrow or broaden searches and how to use a search engine' | + | When using online search engines choose carefully. Different search engines will deliver different results. Know how search engines work, how to narrow or broaden searches and how to use a search engine' |
- | With books, be familiar with standard reference source access points such as a table of contents index or user guide. | + | With books, be familiar with standard reference source access points such as a table of contents, index or user guide. |
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You may want to explore further by reading [[https:// | You may want to explore further by reading [[https:// | ||
- | You can watch a video of Nicole A Cooke talking at the NSW public library reference seminar in 2022. | + | You can watch a video of Dr Nicole A Cooke talking at the NSW public library reference seminar in 2022. |
{{youtube> | {{youtube> | ||
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* Your library catalogue is an example of an index which helps you find library resources. | * Your library catalogue is an example of an index which helps you find library resources. | ||
- | * There are indexes which help you locate parts of works such as magazine articles (ANZ Reference Centre, MasterFILE Premier) or novels (Novelist). Note: often full text of titles will be available in the same database as the index. Most of the above are full text. | + | * There are indexes which help you locate parts of works such as magazine articles (Gale OneFile: Australia and New Zealand) or novels (Gale Books and Authors and Novelist). Note: often full text of titles will be available in the same database as the index. Most of the above are full text. |
* There are also indexes to individual works, for example recipe and gardening books often contain indexes. | * There are also indexes to individual works, for example recipe and gardening books often contain indexes. | ||
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To use any index effectively, | To use any index effectively, | ||
- | * Try looking up the most specific term first. Example, 'blue macaw' - try ' | + | * Try looking up the most specific term first. Example, 'blue macaw' - try ' |
* Then try a synonym, example, if there is no entry under ' | * Then try a synonym, example, if there is no entry under ' | ||
* Then try to broaden the search term. Example, if you are looking aloe vera and find nothing under 'aloe vera', broaden to ' | * Then try to broaden the search term. Example, if you are looking aloe vera and find nothing under 'aloe vera', broaden to ' | ||
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- | * Australia New Zealand | + | * Gale OneFile: |
* An encyclopaedia such as World Book or Britannica - it may be online | * An encyclopaedia such as World Book or Britannica - it may be online | ||
* A dictionary | * A dictionary | ||
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* Evaluate sites carefully. Examining resources in [[module_5_reference_resources_ref-ex|Module 5 Reference resources]] will provide more information on this. | * Evaluate sites carefully. Examining resources in [[module_5_reference_resources_ref-ex|Module 5 Reference resources]] will provide more information on this. | ||
- | Guides or tutorials can improve your search skills. [[http:// | + | Guides or tutorials can improve your search skills. [[http:// |
When you've looked up the information, | When you've looked up the information, | ||
- | A good practice is to name the source before giving out the information -'I have the latest Guinness book of records and it says...', | + | A good practice is to name the source before giving out the information -'I have the latest Guinness book of records and it says...', |
//** | //** | ||
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* What is the result for your patron if you use old information? | * What is the result for your patron if you use old information? | ||
* What is the result for your patron if you use only one source of information and it is not the most complete source? | * What is the result for your patron if you use only one source of information and it is not the most complete source? | ||
- | * What problems did you encounter in your search? i.e. Is the information | + | * What problems did you encounter in your search? i.e. Is the information behind a paywall. |
1. Look up the population of Australia and the population of New Zealand. | 1. Look up the population of Australia and the population of New Zealand. | ||
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- Which of the resources you've been working with earlier in this module has information on the population of your town, your local government area or the state? Where else might you look? | - Which of the resources you've been working with earlier in this module has information on the population of your town, your local government area or the state? Where else might you look? | ||
- | - Without using ABS resources, how might you discover information about your local Aboriginal or Torres Strait Islander community groups? What language | + | - Without using ABS resources, how might you discover information about your local Aboriginal or Torres Strait Islander community groups? What language do they use? What is the name of the language, and where can you contact your local Aboriginal Land Council/s? |
- What resources might you use to locate a snake catcher or the winner of the local camp drafting competition? | - What resources might you use to locate a snake catcher or the winner of the local camp drafting competition? | ||
- Is there someone in your library or in your community who would have this information? | - Is there someone in your library or in your community who would have this information? | ||
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Libraries often use community information directories. These directories are indexed by standard keywords describing the kinds of help offered. [[http:// | Libraries often use community information directories. These directories are indexed by standard keywords describing the kinds of help offered. [[http:// | ||
- | A complex information need (for example, looking after a relative with a head injury) may be met by a combination of things: | + | A complex information need (for example, looking after a relative with a head injury) may be met by a combination of sources: |
- | * Make sure the person has sought medical advice | + | * Make sure the person has sought medical advice. |
- | * Referrals to local carer' | + | * Referrals to local carer' |
- | * Books on caring for an invalid | + | * Books on caring for an invalid. |
* Articles in magazines or databases. | * Articles in magazines or databases. | ||
- | * Website information - relevant association | + | * Website information - relevant association. |
* DVDs on how to care for a person with a disability. | * DVDs on how to care for a person with a disability. | ||
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Throughout the reference process, you may keep track of the questions, the information you gathered in the interview, and the sources you've tried and the search terms used. Record anything that might help you, another staff member, or another library to continue work on the enquiry if the question is referred. | Throughout the reference process, you may keep track of the questions, the information you gathered in the interview, and the sources you've tried and the search terms used. Record anything that might help you, another staff member, or another library to continue work on the enquiry if the question is referred. | ||
- | {{ : | + | {{ : |
When you are searching for information you should: | When you are searching for information you should: | ||
- | * note the books/ | + | * Note the books/ |
- | * note the online sources and other resources you use. | + | * Note the online sources and other resources you use. |
- | * note the subject headings you use in working with databases and the inclusive dates of the databases you check. List the specific database titles you use. | + | * Note the subject headings you use in working with databases and the inclusive dates of the databases you check. List the specific database titles you use. |
* Do not record a statement like "all the books here" or "all our antique books," | * Do not record a statement like "all the books here" or "all our antique books," | ||
* You can print or e-mail a list from the catalogue. | * You can print or e-mail a list from the catalogue. | ||
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If you are moving about the library with a patron, explain to them where you are going, what you are doing and why. | If you are moving about the library with a patron, explain to them where you are going, what you are doing and why. | ||
- | Patrons can add valuable refining information to aid in your search if you explain how and where you are looking and often appreciate the chance to learn more about the library. This will build on the reference interview defined in [[Module 2 Reference interview skills and question types ref-ex]]. | + | Patrons can add valuable refining information to aid in your search if you explain how and where you are looking and often appreciate the chance to learn more about the library. This will build on the reference interview defined in //Module 2: Reference interview skills and question types// [[module_2_reference_interview_skills_and_question_types_ref-ex|Reference interview defined]] |
The following are some helpful phrases and tips to keep the patron informed about the progress of an ongoing search, | The following are some helpful phrases and tips to keep the patron informed about the progress of an ongoing search, | ||
- | * " | + | * " |
* " | * " | ||
* " | * " |
module_4_search_strategies_ref-ex.txt · Last modified: 2024/04/16 21:52 by ellen.forsyth_sl.nsw.gov.au