Differences

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--- module_12_corporate_library_services_ref-ex [2021/05/10 23:12] – judyatkinson
+++ module_12_corporate_library_services_ref-ex [2023/11/06 22:21] – ellen.forsyth_sl.nsw.gov.au
@@ Line 3: / Line 3: @@
 ====Purpose====
-The purpose of this module is to develop your understanding of the nature of corporate library services in local government and to develop the knowledge and skills you will need in order to answer reference questions from a specific group of patrons, council staff and elected councilors.
+The purpose of this module is to develop your understanding of the nature of corporate library services in local government and to develop the knowledge and skills you will need in order to answer reference questions from a specific group of patrons, council staff and elected councillors.
 ====Introduction====
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   * physical and electronic collections (journals, books, council documents, AV resources)
-Where there is no corporate librarian, aspects of this function are often part of the duties of other library staff.
+Where there is no corporate librarian, aspects of this function are often part of the duties of other library staff, especially reference or information services staff.
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 **Exercises for delivering corporate library services**
-  * Use ABARES to find a research report on bees or other biosecurity topics relevant to your location.
+  * Use [[https://www.agriculture.gov.au/abares|ABARES]] to find a research report on bees or other biosecurity topics relevant to your location.
-  * Find out what resources your council’s planners use?. You may arrange to meet with one of them to discuss their needs.
+  * Find out what resources your council’s planners use. You may arrange to meet with one of them to discuss their needs.
   * Where could you find a report on a case heard by the NSW Land and Environment Court?
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 This involves making council staff aware of what the library offers. Be proactive in approaching new staff.
-Depending on you role, you may consider some of the following:-
+Depending on your role, you may consider some of the following:-
   * Welcome email to new staff
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   * Presentations to council departments and divisions, at staff meetings and at staff induction sessions.
   * Create a flyer/bookmark listing services available
-  * Social media sites or other group communication services eg. Facebook, yammer, MS Teams, LinkedIn
+  * Social media sites or other group communication services eg. Facebook, Viva Engage (formerly Yammer), MS Teams, LinkedIn
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 It is good practice for your library to have a policy for use of the corporate library/reference services by councillors and council staff, clearly stating who is responsible for any charges incurred (e.g. in ILL).
 Excerpt from Sutherland Shire Libraries Corporate Library Service Policy:
-Appropriate Use of the Corporate Library Service:
+//Appropriate Use of the Corporate Library Service://
   * to obtain books, reports and journal articles related to the business of Council
-  * to keep up to date with local government or management related issues
+//  * to keep up to date with local government or management related issues//
   * work related study or professional development
-Inappropriate Use of the Corporate Library Service
+//Inappropriate Use of the Corporate Library Service//
   * to obtain information for relatives school projects or university assignments
   * information for private recreational reading
   * to obtain information for a course that is unrelated to the employee’s work at Council. E.g. library employee studying garden design.
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