Differences

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--- module_12_corporate_library_services_ref-ex [2021/05/10 22:13] – judyatkinson
+++ module_12_corporate_library_services_ref-ex [2023/11/06 22:22] – ellen.forsyth_sl.nsw.gov.au
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 ====Purpose====
-The purpose of this module is to develop your understanding of the nature of corporate library services in local government and to develop the knowledge and skills you will need in order to answer reference questions from a specific group of patrons, council staff and elected councilors.
+The purpose of this module is to develop your understanding of the nature of corporate library services in local government and to develop the knowledge and skills you will need in order to answer reference questions from a specific group of patrons, council staff and elected councillors.
 ====Introduction====
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   * physical and electronic collections (journals, books, council documents, AV resources)
-Where there is no corporate librarian, aspects of this function are often part of the duties of other library staff.
+Where there is no corporate librarian, aspects of this function are often part of the duties of other library staff, especially reference or information services staff.
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 Find out if your library offers a corporate library service. Speak to the relevant staff about the level of service offered, and what role library staff have.
-[[Module 12 Answers and review (ref-ex)]]
+[[module_12_answers_and_review_ref-ex|Module 12 Answers and review]]
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 **Exercises for delivering corporate library services**
-  * Use ABARES to find a research report on bees or other biosecurity topics relevant to your location.
+  * Use [[https://www.agriculture.gov.au/abares|ABARES]] to find a research report on bees or other biosecurity topics relevant to your location.
-  * Find out what resources your council’s planners use?. You may arrange to meet with one of them to discuss their needs.
+  * Find out what resources your council’s planners use. You may arrange to meet with one of them to discuss their needs.
   * Where could you find a report on a case heard by the NSW Land and Environment Court?
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 **Hint:** Presentation of research to council staff: A useful suggestion is to prepare a report template to use for presenting your research. By setting up a template you do not have to spend time on formatting the presentation of your results with every query. Using a template will also ensure that in-depth reference query results are presented in a professional manner. Templates will also assist you in the research process as they can act as a checklist.
-[[Module 12 Answers and review (ref-ex)]]
+[[module_12_answers_and_review_ref-ex|Module 12 Answers and review]]
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   * Find out who your councillors are and the approved way to contact them.
-[[Module 12 Answers and review (ref-ex)]]
+[[module_12_answers_and_review_ref-ex|Module 12 Answers and review]]
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 This involves making council staff aware of what the library offers. Be proactive in approaching new staff.
-Depending on you role, you may consider some of the following:-
+Depending on your role, you may consider some of the following:-
   * Welcome email to new staff
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   * Presentations to council departments and divisions, at staff meetings and at staff induction sessions.
   * Create a flyer/bookmark listing services available
-  * Social media sites or other group communication services eg. Facebook, yammer, MS Teams, LinkedIn
+  * Social media sites or other group communication services eg. Facebook, Viva Engage (formerly Yammer), MS Teams, LinkedIn
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 It is good practice for your library to have a policy for use of the corporate library/reference services by councillors and council staff, clearly stating who is responsible for any charges incurred (e.g. in ILL).
 Excerpt from Sutherland Shire Libraries Corporate Library Service Policy:
-Appropriate Use of the Corporate Library Service:
+//Appropriate Use of the Corporate Library Service://
   * to obtain books, reports and journal articles related to the business of Council
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   * work related study or professional development
-Inappropriate Use of the Corporate Library Service
+//Inappropriate Use of the Corporate Library Service//
   * to obtain information for relatives school projects or university assignments
   * information for private recreational reading
   * to obtain information for a course that is unrelated to the employee’s work at Council. E.g. library employee studying garden design.
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-[[Module 12 Answers and review (ref-ex)]]
+[[module_12_answers_and_review_ref-ex|Module 12 Answers and review]]
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 Locate “Libraries: a copyright guide “ published by the [[https://www.copyright.org.au/|Australian Copyright Council]].
-[[Module 12 Answers and review (ref-ex)]]
+[[module_12_answers_and_review_ref-ex|Module 12 Answers and review]]
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 ====Module 12 Answers and review====
-[[Module 12 Answers and review (ref-ex)]]
+[[module_12_answers_and_review_ref-ex|Module 12 Answers and review]]
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