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--- ideas_and_trend_watching_multicultural [2022/09/28 21:17] – abby.dawson_sl.nsw.gov.au
+++ ideas_and_trend_watching_multicultural [2023/11/06 20:49] – shauna.miller_sl.nsw.gov.au
@@ Line 7: / Line 7: @@
 Demonstration of SLNSW – Multicultural Services Webpage https://www.sl.nsw.gov.au/public-library-services
-**Research into multicultural services in NSW public libraries (2017)**
-The State Library of NSW commissioned a project to explore to what extent public libraries in New South Wales are evolving to meet the changes in local demographics, service expectations, community needs and access to technology for non-English speaking members of the community. You can read the project report [[http://www.sl.nsw.gov.au/public-library-services/research-multicultural-services-nsw-public-libraries|here]]
-The research methodology included a survey of public libraries (a complex task as regional libraries are very different to stand alone library services); review of the available statistics (ABS, Public Library Statistics) and focus groups (Public library staff from Greater Metro Sydney LGAs who have a focus on multicultural library services in their roles; Existing CALD library users at Blacktown Library; Future CALD library users at Western Sydney Migrant Resource Centre (WSMRC) in Liverpool). The research updated previous multicultural services research (2003) and we were aware that one area that needed particular attention was digital inclusion for CALD community members.