Your Files

From SLNSW

Contents 1 Your Library's Resources 2 Building your own information files 3 Building a pamphlet file (vertical file) 3.1 Major Point: Save time by keeping electronic files of pamphlets, articles, maps, etc., to answer questions frequently asked at your library or build databases of answers and FAQs 4 Organizing and Classifying

Your Library's Resources

When you know someone will ask again.

Building your own information files

You will save time and serve patrons better by not re-doing work already done, and by anticipating questions you will be asked. Establish your own files (or bookmark Web sources) in the following categories:

1. Answers to questions often asked. For example:

• The population of your town
• The origin of the town's name
• Political office holders, Prime Minister,Premiers, Ministers, Mayor, Councillors etc. (Be sure to keep this information up to date.)
• Contact details for your local MPs and MLA. (Be sure to note changes in office holders.)
• How to say "Merry Christmas" and "Happy Birthday"; in several languages.
• The address of web sites with reliable local information.

2. If it was hard to find, save it. Even if the question seems so unique it will never be asked again, chances are it will be!

3. Anticipate questions. If a big story is breaking in the news, gather background information and have it handy. Clip current newspaper articles or bookmark them if there is a Web version. Bookmark other relevant Web sites.

4. Track annual homework assignments, working with local educators whenever possible.

Building a pamphlet file (vertical file)

Your library may also have pamphlet files or electronic equivalents such as Delicious. They are a way to house information that comes in shapes and sizes that don't fit well on book shelves, or that you don't want to take the time and expense to catalogue fully as books. They can be arranged in file folders or hanging folder by subject or by Dewey (or other) classification system to coordinate with other print resources. They are especially useful

for local information on companies, attractions, residents, etc. Formats may include:

• Pamphlets
• Photos
• Photocopies of articles
• Single sheets of information
• Booklets
• Maps and travel brochures.
You will need to make a decision on whether the material can be checked out of your library or must be used in the library.

Major Point: Save time by keeping electronic files of pamphlets, articles, maps, etc., to answer questions frequently asked at your library or build databases of answers and FAQs

Organizing and Classifying

A simple way to find subject headings for your folders is to use the system used for your library catalog. If your branch has a pamphlet file already set up, it may be your job to add to it and 'weed'; it, i.e., get rid of old, obsolete material you no longer need. Be wary, however, of throwing away anything that might be of value to local historians. If you have items that pertain to your own community, no matter how old, you should check with your supervisor before discarding them.