Module 4

From SLNSW

Finding the best resources to meet a need requires good strategy.

What's your plan?

Once you've mastered the model behaviours and successful communication needed to identify real information needs where do you start looking for answers?

What will you learn in module 4?

How can knowing the client's source help? How important is it to understand indexes and subject headings? What do you do with those seemingly 'impossible' questions. When is it time to call an expert or to refer a question. How can you be sure information is accurate?

Module 4 helps you begin matching questions to available resources for successful reference strategies.

Web searching and online reference

Access to web resources increases the need for careful search strategies. The proliferation of web resources and the commercial nature of many search engines require skilful reference work. New links and material are regularly added to the state library of New South Wales electronic resources page.