Answer 9
From SLNSW
Contents |
Key characteristics
Have you answered any family history enquiries at your Library? If so, how were you first approached and how was the topic broached? If not, speak to a member of staff who has.
Motivation
- What would motivate you to begin researching your family history?
- What might prevent you from exploring your family history?
Typical Questions
- What family history resources are found in your library?
- How are your resources indexed or catalogued?
- How are your resources organized?
Clients
- Who offers family history courses in your area?
- Is there a Family History Society nearby?
- What are their hours and conditions of access?
- What resources do they hold?
- Note: you may want to arrange a group visit to other local resources.
First Contact
- Are you familiar with the workings of equipment in your family history section?
- Spend an hour learning how they work, preferably with an experienced staff member. If no-one is available, challenge yourself to learn the workings of the equipment available.
Reference interview
Explore some of the basic rules of Family History research on the Reference and Information Services Wiki
Records & referral
Choose one of the listed websites and search for your family name. If you have enough time, try another website.
Discuss your findings with your supervisor. Remember that additional resources and tips are available at family history section of the Reference and Information Services WIKI
